Are you looking for the SWEPCO customer service number? SWEPCO is the Southwestern Electric Power Company. Are you sitting in the dark? Do you need to report an outage? Perhaps you must pay your bill and can’t find the pre-printed envelope. Read on to find the best way to contact SWEPCO customer care.
Ask a question, leave a comment, or report a problem with this customer service number.
SWEPCO Customer Service Number: 888-216-3523.
You need to call before you dig. Call 811 to have the area marked before you dig.
Do you live in East Texas, Louisiana, or Arkansas? Call 888-218-3919 to report safety hazards and outages. Call 888-216-3523 for all other customer service issues.
Call 800-723-7430 for the customer operations center if you live in North Texas or the Panhandle.
If you cannot talk on the phone, send a contact form. It is located here: https://www.swepco.com/contact/. Include your account number and indicate if this is a personal or business account.
Are you unable to talk on the phone but need to report an outage? Fill out this form: https://www.swepco.com/outages/report/. You will first be asked if the outage results from a safety hazard. Next, you will find and verify your account. After you provide details, you will be done reporting the outage.
There are requirements when seeking new electrical service for your home or business. Click here to download the Electrical Service Handbook: https://www.swepco.com/builders/Requirements.aspx.
Mail your payment to the following address.
Southwestern Electric Power Company:
P.O. Box 371496
Pittsburgh, PA 15250-7496
Overnight payments are accepted Monday through Friday during regular business hours.
American Electric Power Attention:
371496 500 Ross St.,
Pittsburgh, PA 15262-0001
You can read your meter to determine the exact amount of energy usage. You can also see how much you owe and make a payment. Do you need to stop service? Do so from your account. Sign up for account alerts and communication preferences after you also log in.
SWEPCO Support Website: https://www.swepco.com/account/service/MeterReadingSchedule.aspx
Customer service is also available through the company’s social media accounts. Messages sent through Facebook are typically answered within an hour. Also, learn SWEPCO’s contact info through their Facebook account. Customers can also send a Tweet or message to SWPECO through Twitter. While there, read articles about how to save energy and protect the environment every season of the year.
SWEPCO stands as a beacon of innovation and customer dedication in the utility industry, ensuring that every customer—whether residential or commercial—receives the highest level of service and support. With a focus on sustainability, safety, and efficient energy use, SWEPCO’s customer service team is prepared to address all inquiries and concerns, fostering a safer, cleaner, and more energy-efficient community across its service areas.
Southwestern Electric Power Company (SWEPCO), an American Electric Power (AEP) subsidiary, delivers reliable energy solutions to residents across Louisiana, Texas, and Arkansas. Renowned for its commitment to clean energy, power efficiency, and sustainable practices, SWEPCO goes beyond mere electricity provision to offer a comprehensive customer service experience. Through innovative platforms like their social media accounts, SWEPCO ensures customers have quick and easy access to assistance, energy-saving tips, and the latest environmental protection efforts all year round.