Tampa Energy Customer Service Number

Are you looking for the Tampa Electric customer service number? Do you need to report a power outage, or do you need to pay your bill so your specific home doesn’t have a power outage? Whether you live in Hillsborough or Polk County, keep reading, and I will give you all the customer service information you need for Tampa Electric.

Tampa Electric Customer Service Number

To report a power outage, call 877-588-1010. This is for all areas in the Tampa Electric coverage area. You can also text OUT to 35069.

Tampa Electric Customer Service Number: 1-888-223-0800

The general customer care number for Hillsborough County is 813-223-0800. Polk County residents should call 863-299-0800. Do you live in a different county in the Tampa Electric area? Call 888-223-0800. Business customers should call 866-TECO-BIZ (866-832-6249.) These numbers should be answered Monday through Friday from 7:30 am to 6 pm

To hear more about energy-saving programs, call 813-275-3909. The Zap Cap Systems Surge Protection number is 877-SURGE-22 (877-787-4322.)

Tampa Electric Email/Contact Form

You will be asked to provide all the regular contact information, the account number, and the last four digits of the social security number on the account. Appropriate actions that can be taken through the contact form include:

• Customer service complaints.
• Customer service compliments.
• E-bill questions.
• Energy planners.
• Hospice.
• Manatee viewing centers.
• The medical watch program.

Customers should receive a confirmation email after Tampa Electric gets the contact form. If you did not receive an email, you must ensure you provided the correct address or check your spam filter.

Tampa Electric Contact Form: https://www.tampaelectric.com/forms/residential/contact/. 

Do you need to message Tampa Electric regarding your business account? This form is located here: https://www.tampaelectric.com/forms/business/contact/. There are only three appropriate topics for this form. They include customer service complaints, customer service compliments, and e-bills.

Tampa Electric Mailing Address

There are two addresses for Tampa Electric. To pay your bill, send a check to

Tampa Electric Mailing Address:

Tampa Electric
P.O. Box 31318
Tampa, FL 33631-3318

Tampa Electric Mailing Address:

Tampa Electric
P.O. Box 111
Tampa, FL 33601-0111

Tampa Electric Support Website

The customer service sites are beneficial. Topics include paying your bill, collecting payment support, or reporting a concern. You can also learn about energy-saving programs and safety programs. Learn how to log into your account to find out information regarding your specific bill.

Tampa Electric Support Website: https://www.tampaelectric.com/residential/. 

To receive customer service for your business account, click here: https://www.tampaelectric.com/business/.

To learn more about Tampa Electric as a company, click here: https://www.tampaelectric.com/company/

Learn what Tampa Electric is doing to help save the environment. Learn about their push for using solar energy, and see what jobs are open.

Tampa Electric Social Media Accounts

Tampa Electric has links to a ton of social media accounts. Send a message and learn how to download the Tampa Electric app through their Facebook account. Tweet and send customer service messages through Twitter. Also, read the community service programs Tampa Electric provides.

• Tampa Electric Facebook: https://www.facebook.com/tampaelectric
• Tampa Electric Twitter: https://twitter.com/tampaelectric
• Tampa Energy LinkedIn: https://www.linkedin.com/company/tampa-electric/
• Tampa Electric Google+: https://plus.google.com/+Tampaelectricofficial
• Tampa Energy YouTube Channel: https://www.youtube.com/user/tecoenergyinc
• Tampa Electric Pinterest: https://www.pinterest.com/tampaelectric/

Who Should Reach Out to Tampa Electric?

• Tampa Electric customers experiencing power outages, seeking information on deposit and payment options, or in need of payment assistance.
• Residents of West Central Florida, including Tampa Bay, Winter Haven, St. Petersburg, and surrounding counties like Pinellas and Pasco, interested in energy savings tips, budget billing, or energy efficiency programs.
• Individuals looking for updates on special offers, energy planner services, or wanting to report streetlight outages and participate in cooling programs.
• Customers interested in adopting green initiatives such as Energy Star new construction, ceiling insulation improvements, and paperless billing.
• Anyone needing to contact Tampa Electric for service inquiries, energy education requests, or to explore natural gas services offered by Peoples Gas.

Why Contact Tampa Electric Customer Service?

• To receive immediate assistance with power outages, understand billing options, and access energy calculators for managing consumption.
• For guidance on utilizing Tampa Electric’s digital tools, including the mobile app, email updates, and making bank or credit card payments through a digital wallet.
• To learn about Tampa Electric and Duke Energy Florida’s energy efficiency tips, special programs like party notification, and energy education opportunities.
• To explore Tampa Electric’s payment assistance programs, budget billing options, and energy efficiency incentives designed to help customers save on their utility bills.
• For detailed information on Tampa Electric’s community engagement efforts, sustainability initiatives, and how to leverage natural gas and other energy services effectively.

Tampa Electric is dedicated to providing exceptional customer service and energy solutions that meet the needs of its diverse customer base. Whether you’re a longtime resident or new to the Tampa Bay area, Tampa Electric’s customer service team is ready to assist with any inquiries, offering personalized support to ensure your energy needs are met with efficiency, reliability, and care.

About Tampa Energy

Tampa Electric, a key player in the TECO Energy family, has been illuminating Tampa and its neighboring communities for over a century since 1899. With a service area spanning 2,000 square miles in West Central Florida, Tampa Electric supplies energy to more than one million residents, showcasing a steadfast commitment to reliability, customer service, and innovation. Through a broad spectrum of social media channels, Tampa Electric extends its reach, offering customers the convenience of app downloads, customer service inquiries, and insights into community service programs, directly engaging with the Tampa Bay area and beyond.

Tampa Electric Headquarters Location Map