Xcel Energy is a large energy provider in the Western and Midwestern states of the US. They are dedicated to customer service and try to stay in touch via contact avenues like their customer service phone number. Once you are in contact with a support agent, they can help you with a variety of things. You can pay your bill, report an outage, troubleshoot damaged equipment, like meters, and stop or transfer your service. Their customer support agents are there to help and will make sure that you don’t have to go long without the energy service you need.
Xcel Energy Customer Service Phone Number
One of the best ways to get in touch with a customer service representative is through their phone line. This is a very direct way to get into contact with a live agent who can help you with a variety of problems. They can help you to enroll in energy assistance programs or rebates, direct a technician your way to fix mechanical issues, as well as transfer or change your energy service. They understand how difficult it can be without energy or without the ability to set up services for your new home. Thus, they are available at all times for providing assistance.
Xcel Energy Email Address
Although they do not provide a typical email address that you can send messages to, they do provide a convenient contact form that allows you to fill out your information and categorize your message. This way, your email goes straight to a representative who knows how to solve your problem or answer your questions. They can help you to fix outages, repair breakers or meters, as well as begin the process of transferring service to a new address. To send an email, visit https://www.xcelenergy.com/customer_support/contact_us_form.
Xcel Energy Mailing Address
If your matter is not very pressing, then it can be convenient to send an inquiry through the mail instead of potentially waiting on hold with a service representative or messaging back and forth over email. This method also gives the service expert who receives your message ample time to solve your problem and get back to you. They can help you to transfer or change service, as well as look into different programs that can help you pay for your energy needs. To send mail, use the following address.
401 Nicollet Mall
Minneapolis, MN 55401
Xcel Energy Support Site
When you need help outside of business hours, it can be a little more difficult to get into contact with a customer support agent. That is why Xcel provides a multitude of support topics and frequently asked questions on their service site. You can browse through the topics which include, paying your bill and updating your account information, reporting outages or broken equipment, and transferring or canceling service to your address. To view the site, visit https://www.xcelenergy.com/customer_support.
Xcel Energy Social Media
If you need more help outside of business hours, a great place to look is on social media. There you can connect with both support agents and other customers who have gone through similar experiences. They can provide a wide array of insightful information that allows you to solve your problems and get your questions answered. When you view their social media sites, you can view posts that others have made or make your own and see what kind of helpful feedback you get. Use the following links to view their social media.
To view Facebook, visit https://www.facebook.com/XcelEnergyMN.
To follow them on Twitter, visit https://twitter.com/XcelEnergyMN.
To watch helpful videos on YouTube, visit https://www.youtube.com/user/XcelEnergyVideo.
Xcel energy is a large provider that works hard to keep their services online and delivering the power you need. Part of this dedication is providing impeccable customer service that will help you to get service back up when it goes down. They are constantly monitoring their support avenues and working hard to make sure that you do not go without the power that you need.