As a video conferencing platform, Zoom provides hundreds of businesses and consumers with the ability to experience high-quality video calls and host online events with ease. For customers experiencing issues with their video calls and webinars, Zoom has a customer service team that can be contacted through the following methods:
Zoom Customer Service Number
For technical issues, product support, and other concerns, Zoom can be reached out through their customer service number. Zoom’s customer service number will help get you in contact with Zoom’s sales department, and through their sales department, their team can redirect you to their support department when you provide your email address associated with your account.
Zoom Customer Service Number: 888-799-9666
Zoom Customer Service Mailing Address
For business inquiries, legal disputes, and submitting claims, customers and businesses can use their mailing address to get in contact with their sales, customer service, and public relations departments.
Zoom Customer Service Mailing Address: 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113
Zoom Customer Service Help Center
Zoom’s support center provides concise information for new and returning customers experiencing issues with their Zoom application and its features. Through their support center, customers can search through common troubleshooting topics through their listed topics and find other featured websites that redirect customers to the correct support centers, including their download centers and technical support centers. Their support center also provides video tutorials that allow customers to view step-by-step guides to interacting with Zoom’s video and audio settings, scheduling programs, and other desktop client features.
Zoom Customer Service Help Center: https://support.zoom.us/hc/en-us
Zoom Customer Service Technical Support
Zoom’s technical support section allows customers to reach out to their technical support team through the variety of methods listed. Through their technical support, zoom users can learn about their contact options according to their plan type, learn about priority responses from their support team, and other resources for reaching out to their technical support team.
Zoom Customer Service Technical Support: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support
Zoom Customer Service Billing Support
Through their billing support page, customers can seek out information about billing questions and concerns through their contact options. Their billing support page provides users with multiple methods to contact their customer support team based on their Zoom plans.
Zoom Customer Service Billing Support: https://support.zoom.us/hc/en-us/articles/4405333397261
Zoom Customer Service Resource Library
Through Zoom’s resource library, customers can further engage with Zoom’s services by browsing through their collection of reports, guides, ebooks, and videos to help customers fully engage with their products and maximize their experience.
Zoom Customer Service Resource Library: https://explore.zoom.us/en/resource-library/
Zoom Customer Service Community
If their help center and support pages aren’t able to assist, then customers can also engage with the Zoom community for answers regarding their services. Customers can search through the latest posts, narrow down their questions based on topic, and post their questions to the forum to allow other customers to engage and provide solutions through casual discussions.
Zoom Customer Service Community: https://community.zoom.com/
Zoom Customer Service Live Chat
Customers who have either free or paid plans can easily reach out to their customer service team through their virtual agent chatbot. Their chatbot is available at the bottom of the page in a blue chat bubble. Click it and type ‘Agent’ to get directly to an agent.
Zoom Customer Service Live Chat: https://support.zoom.us/hc/en-us.
Zoom Customer Service Contact Us Form
Through their contact form, new customers interested in getting in contact with their sales team regarding plans and payment options can fill out the information and address their concerns.
Zoom Customer Service Contact Us Form: https://explore.zoom.us/docs/en-us/contact.html.
Zoom Customer Service Mobile App
Zoom also provides its services through its mobile app. The Zoom mobile app is available for both IOS and Android, and through their mobile app, customers can also easily engage with their customer service team by accessing them through their account.
Zoom Customer Service Social Media
Zoom’s social media allows customers to further engage with their company through the latest updates. Their social media also provides customers with an easy way to reach out to their customer service team, specifically through their messaging features. By following them on social media, customers can keep up with news regarding maintenance, reports, and updates to their services.
Zoom is a communications technology and software program provided by Zoom Video Communications. Since 2011, Zoom Video Communications has been providing videotelephone and online chat services through a cloud-based peer-to-peer software platform, allowing consumers and businesses to perform video calls, voice calls, virtual events, contact centers, and video meetings.
Customer Service Number: 888-799-9666
Address: 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113
Contact Points: Phone, Mail, Live Chat, Social Media
Services Supported: Live Video Chat Conferences