Hanes Customer Service Number

Anyone who cares about combining comfort with style loves Hanes and may need to call the Hanes customer service number. They built their brand on a reputation for efficiency and quality, and their customer service department gets some credit for that. Suppose you need help tracking an order, making a return, determining the correct clothing size for your needs, understanding the company’s policies, etc. In that case, Hanes strives to make every answer easily accessible. Just contact them using any of the methods described in this article.

Hanes Customer Service Number

One way to contact a customer support representative directly is through Hanes’s phone lines. Once you are on the phone, they can give you immediate feedback or solutions for the problems you describe. For example, do you need to return or exchange an item because you got the wrong color or size? Do you need to change your account’s personal information or delivery addresses? Would you like to know if your Hanes rewards will apply to the apparel that interests you, or are you interested in joining Hanes rewards programs in the first place? Do you want to learn more about the materials used to create Hanes products? The customer service representatives can assist you with all these issues and more.

Hanes Customer Service Number: 1-800-254-1545

The department is accessible Monday through Friday from 8:00 am EST to 8:00 pm EST.

If you have a question about retail store purchases, you may need specialized assistance, so try this number instead.

Hanes Customer Service for Retail Store Purchases: 1-800-994-4348

You can reach a representative at that number Monday through Friday from 9:00 am EST to 5:00 pm EST.

There’s one more customer service number you can try. This one is best for asking about problems or concerns related to the company’s terms of use, but if they can’t help you, they can direct you toward the appropriate party.

Hanes Customer Service for Terms of Use: 1-800-832-0594 

Hanes Email Address

You might prefer to avoid a phone call for numerous reasons. Perhaps you can’t get to a quiet place where you could have a private conversation, you don’t have the time to be put on hold, you would like to have a “paper trail” for reference, or you need to share documents like receipts or credit card statement to resolve your issue properly. 

In all these cases, an email might work better for you as long as your question or problem isn’t an emergency. Consider using the email address for non-urgent issues, like resetting your password, redeeming a promo code, getting an extra 20% off an order, or clarifying the company’s accessibility statement or terms and conditions for purchases. You could expect a response from the customer service department within a day or two. 

Hanes Email Address: hanes.customer@hanes.com

Hanes Mailing Address

Although this is the slowest method of contact you could choose, there are many reasons why people decide to communicate by mail. Maybe you’re uncomfortable using a phone or computer, or you can’t access those items. Perhaps you just feel it’s more secure, and the issue you’re experiencing is sensitive in nature.

Whatever your reason, Hanes is happy to correspond by mail from their headquarters in North Carolina. Send your inquiry to the address below.

Hanes Mailing Address:

Hanes
P.O. Box 748
Rural Hall, NC 27098

Hanes Customer Support Website

Trying to get information or solve a problem after business hours is frustrating because you can’t talk to the customer service department. Luckily, the Hanes website features a customer support page with links to articles covering various common issues. You can read about troubleshooting account, payment, or checkout problems, canceling or returning an order, exclusions on certain items or deals, what to expect for international or standard delivery, and how the website handles privacy, cookies, targeted advertising, etc. You may find that you don’t have to contact the customer service department at all.

Hanes Customer Support Page: https://www.hanes.com/shop/hanes/CustomerService

Hanes Social Media

If you love Hanes products, consider following the company’s social media pages. They use these channels to ensure that their loyal customers are the first to know about any interesting news or special deals on select styles that they would appreciate. 

For example, parents following the page might jump on any knowledge they can get about Hanes baby items; they could treat their little ones to the comfiest trending sock styles, a soft new blanket, or a set of Hanes Zippin or Hanes Flexy onesies. Adults and kids alike would love getting a bargain on Hanes underwear, include the renowned Hanes Ultimate, Hanes Originals, and Hanes Supersoft styles. Many women might welcome news about Hanes Originals bra styles, especially when it comes to the seamless rib styles, often available in every popular color and size. The company might even offer general advice about how to mix and match styles according to every color and size you like best.

As a bonus, you can comment on the social media posts or send instant messages as another method of communication with the customer service department. 

• Hanes Facebook: https://www.facebook.com/hanes/ 
• Hanes Twitter: https://twitter.com/hanes?lang=en 
• Hanes Pinterest: https://www.pinterest.com/hanesofficial/ 
• Hanes Instagram: https://www.instagram.com/hanes/?hl=en 
• Hanes YouTube: https://www.youtube.com/hanes 
• Hanes LinkedIn: https://www.linkedin.com/company/hanesbrands-inc-/ 

In addition to all these channels, Hanes maintains its own newsroom to keep customers updated on developments and changes within the company. You can search for specific topics with the bar at the top-right side corner of the page, or click on the “Advanced Search” link and enter the information you want in the required fields. If you like to be as informed as possible about what’s going on in the companies where you shop, keep an eye on this page as well. 

Newsroom: https://newsroom.hanesbrands.com/home/default.aspx 

About Hanes

Hanesbrands Inc. is a clothing company that specializes in providing the most comfortable underwear, in addition to other kinds of apparel. They have been operating since 1901 and have gained a reputation as one of the best in their industry. Now, the company has grown enough to open offices across the world, from New York to New Zealand. From individual Hanes Originals to seamless rib bras and everything in-between, all their products can be ordered on their website or purchased at one of the many retailers that carry the Hanes brand. 

Customer Service Phone Number: 1-800-254-1545

Mailing Address:

Hanes
P.O. Box 748
Rural Hall, NC 27098

Website URL: https://www.hanes.com/ 

Contact Points: Phone Number, Mail, Website, Email, Social Media

Services Supported: Clothing Retailer

Hanes Headquarters Location Map