Citi Credit Card Customer Service Number

Citi credit cards are credit options available for eligible customers from Citibank, which is part of the Citigroup family of companies. There are numerous credit card options available from Citibank, supported by their team of representatives and robust support center. They provide numerous options for reaching out and obtaining support for any questions you may have on card options, card activation, and other banking issues. 

Citi Credit Card Customer Service Number

Citigroup provides ample customer service support by phone for all its offerings. Among those services supported is the Citi Credit Card. You’ll need to have appropriate contact information before reaching out to them, such as your card number and security code. You’ll have to provide personal information, including your SSN, to validate your account. The Citi customer service numbers are great ways to inquire about your balances, report a missing card, or ask about other concerns related to your card.

Citi Credit Card Customer Service Number: 1-800-950-5114, available 24/7

Citi Credit Card Support Website

There isn’t a single site available strictly for Citi Credit Cards. Instead, support for the Citi Credit Card is rolled into their main website. Use the following link to access Citi online. 

Citi Website: https://www.citi.com/

Through this site, you’ll be able to access their help center and manage all your Citibank accounts, including your credit card. You can check out the support page at the following link.

Citi Support Page: https://online.citi.com/US/ag/contactus 

Citi Credit Card Mailing Address

The home of Citigroup headquarters is located in New York City. While you can reach them at the below address, you should only do so if directed by a representative. The company does have two other mailing addresses specifically for credit cards, including one for payments and one for general correspondence. You should opt for one of these rather than the headquarters address. But if you’re unsure of which address to use, it’s always best to ask a representative. 

Citigroup Inc. Address:

388 Greenwich Street
New York, NY 10013

Citi Credit Card General Correspondence Address:

Citibank Customer Service
P.O. Box 6500
Sioux Falls, SD 57117

Citi Credit Card Payment Address:

P.O. Box 9001037
Louisville, KY 40290

Citi Credit Card Help Center

It’s common for customers to have a lot of questions about their Citi card accounts. Many of the most commonly asked questions are addressed in their extensive database of articles. Finding the answer to a common question helps speed up the resolution of your concern. It also helps that the help center is there 24/7, with no concern about Citi’s hours of operation or trying to fit their schedule into yours.

Citi Credit Card Help Center: https://online.citi.com/US/ag/helptopic 

Citi Credit Card Live Chat

Suppose you’re looking for a speedy resolution that gives personal attention to your issue while allowing you to maintain your privacy. In that case, Live Chat is a good option. You won’t have to worry about communicating sensitive information where you can be overheard and will have a digital record of the conversation to back you up. To access their live chat, you’ll have to have a Citibank account and log in through their web portal. Once logged in, you can press the Live Chat button for immediate care.

Citibank Login: https://secure.citi.com/siteminderagent/forms/login.fcc 

Citi Credit Card Mobile App

Citibank also has the Citi mobile app, where you can look at your account details, make payments, check Citi card activity and purchases, and get help from a representative through contact information. It’s perfect for on-the-go when you aren’t in front of your computer. This app from Citigroup is available on both the Android and iOS platforms. It’s a convenient way to take care of all your Citi Credit needs without the help of a representative. In addition, access to live support is also provided through this app. You can find the download links for the Citi mobile app platform below. 

Apple Store: https://apps.apple.com/app/citi-mobile-sm/id301724680

Google Play: https://play.google.com/store/apps/details?id=com.citi.citimobile 

Citi Credit Card Social Media

Suppose you’re looking for general answers about the services offered by Citigroup and their Citi Credit Cards. Or maybe you simply want to keep up with updates from the company. In that case, social media can be an effective way to go. However, you won’t want to provide personal information through platforms like Facebook, Twitter, or Instagram, as your responses are publicly visible. Keep your questions and answers very general. 

LinkedIn provides a great way to discover career opportunities with Citigroup if you’re looking for a career change. Through YouTube, you’ll be able to find helpful videos to get valuable financial tips and practices to protect your personal information.

Facebook: https://www.facebook.com/citibank 

X (Twitter): https://twitter.com/Citibank/ 

Instagram: https://www.instagram.com/citibank/

YouTube: https://www.youtube.com/citi 

LinkedIn: https://www.linkedin.com/company/citi 

About Citigroup and Citibank

Citigroup is a worldwide financial institution that provides banking and financial services. They’re the third-largest bank in the United States when measured by assets and results from a merger of Citicorp and Travelers Group in 1998. It spans about 160 countries and employs over 230,000 people worldwide.

Customer Service Number: 1-800-950-5114

Physical Location:

Citigroup Headquarters
388 Greenwich Street,
New York, NY 10013

Hours of Operation: 24/7, 365 days a year

Company URL: https://www.citi.com/

Contact Points: Phone, mailing address, website, live chat, app, social media

Services Supported: Citi credit card support

Citi Credit Card Headquarters Location Map