M&T Bank Customer Service Number

M&T Bank provides full-service U.S.-based commercial banks to customers looking for financial solutions, including personal banking, credit cards, mortgages, and loans. M&T Bank customers can manage their finances, apply for home loans, pay off credit cards, and other financial services at both individual and business levels, and for customers wishing for assistance with their financial services, they can contact M&T Bank through these methods: 

M&T Bank Customer Service Number

M&T Bank provides multiple customer service numbers for their various services, including mobile banking, credit card questions, business inquiries, commercial services, and more. Through the customer service numbers listed below, customers can receive assistance with their accounts, payment options, refinancing services, and more during their following hours of operation. 

M&T Bank Customer Service Number:  800-724-2440 

Hours of Operation:
24/7 Customer Service

M&T Bank Customer Service Credit Card Inquiries: 866-279-0888

Hours of Operation:
Monday–Friday 6 am–9 pm E.T.
Saturday–Sunday 9 am–5pm ET

M&T Bank Customer Service Online & Mobile Banking: 800-790-9130

Hours of Operation:
Monday–Friday 8 am–9 pm E.T.
Saturday–Sunday 9 am–5pm ET

M&T Bank Customer Service Mortgage Inquiries: 800-724-2224

Hours of Operation:
Monday–Friday 8:30 am–9pm ET

M&T Bank Customer Service Business Inquiries: 800-724-6070

Hours of Operation:
Monday–Friday 6 am–9 pm E.T.
Saturday–Sunday 9 am–5pm ET

M&T Bank Customer Service Commercial Card Servicing: 800-443-8671, option 4

Hours of Operation:
Monday–Friday 6 am–9 pm E.T.
Saturday–Sunday 9 am–5 pm E.T.

M&T Bank Customer Service Commercial Service Team: 800-724-2240

Hours of Operation:
Monday–Friday 8 am–6pm ET

M&T Bank Customer Service Mailing Address

M&T Bank also provides both payment and correspondence mailing addresses for their customers. M&T Bank offers various mailing addresses depending on the concern, whether it’s inquiring about statements, making mortgage payments, delivering legal documents, and more. Below, customers can find the list of mailing addresses for further assistance. 

M&T Bank Customer Service Mailing Address: 

Payments Addresses

Customers wishing to make payments to their credit cards, mortgage loans, or personal loans can use the mailing addresses below: 

M&T Bank Customer Service Inquiries About Statements: M&T Bank ATTN: M&T Telephone Banking Center P.O. Box 767 Buffalo, NY 14240-0767  

M&T Bank Customer Service Commercial Mortgage Payments: M&T Bank P.O. Box 1302 Buffalo, NY 14240-1302

M&T Bank Customer Service Mortgage Payments: M&T Bank P.O. Box 62182 Baltimore, MD 21264-2182

M&T Bank Customer Service Visa® Credit Card Payments: M&T Bank P.O. Box 62014 Baltimore, MD 21264-2014

M&T Bank Customer Service Consumer Lending Payments: M&T Bank P.O. Box 64679 Baltimore, MD 21264-4679

Correspondence Addresses

For correspondence with M&T Bank, make sure to provide the account information, description of the problem, and information request when mailing their customer service team. 

M&T Bank Customer Service Home Equity, Lines of Credit, and Installment Loans:  M&T Bank P.O. Box 900 Millsboro, DE 19966-0900

M&T Bank Customer Service Commercial Mortgage: M&T Bank P.O. Box 1302 Buffalo, NY 14240-1302

M&T Bank Customer Service Mortgage: M&T Bank P.O. Box 1288 Buffalo, NY 14240-1288

M&T Bank Customer Service Visa Credit Card: M&T Bank P.O. Box 8405 Wilmington, DE 19899-8405

M&T Bank Customer Service Error Resolution & Information Requests for Mortgage & Home Equity: M&T Bank P.O. Box 62986 Baltimore, MD 21264-2986

M&T Bank Customer Service Legal Documents Processing:  M&T Bank Legal Document Processing P.O. Box 844 Buffalo, NY 14240-0844

M&T Bank Customer Service Overnight or In-Person Delivery Address:  M&T Bank Legal Document Processing 626 Commerce Drive Amherst, NY 14228

M&T Bank Customer Service Email Address

M&T Bank does not have an email address directly available for communications with their customer service team. Customers wishing to email their support team can log in to their account and use their message center to speak with a representative. 

M&T Bank Customer Service Email Address: https://onlinebanking.mtb.com/

M&T Bank Customer Service Help Center

M&T Bank helps customers find answers easily through their list of FAQs. Their FAQ center outlines various topics related to their banking services, including personal banks, mortgage loans, credit cards, and investments, to provide basic information about how their services work, where to find resources, and how to troubleshoot common issues. 

M&T Bank Customer Service Help Center: https://www3.mtb.com/homepage/explore-the-m-and-t-bank-help-center/mandt-bank-faqs

M&T Bank Customer Service Live Chat

M&T Bank does not provide a live chat option for their customers. Customers wishing to get in contact with M&T Bank can do so through their customer service numbers, mailing addresses, and in-person appointments. 

M&T Bank Customer Service Live Chat: N/A

M&T Bank Customer Service Make an Appointment

Through this feature, customers can schedule an appointment with the nearest branch for in-person assistance with account information, managing payments, mortgage refinancing, credit card cancelations, and other concerns. 

M&T Bank Customer Service Make an Appointment: https://mtbank.jrni.com/book/public?#/services

M&T Bank Customer Service Mobile App

Customers wishing to manage their bank accounts, mortgage loans, and credit cards can do so through M&T Bank’s mobile app. The M&T Bank mobile app is available for both IOS and Android devices. 

Google Play: https://play.google.com/store/apps/details?id=com.mtb.mbanking.sc.retail.prod
Apple Apps: https://apps.apple.com/us/app/m-t-mobile-banking/id397761931

M&T Bank Customer Service Social Media

Customers can connect with M&T Bank through their social media and can follow their profiles for the latest updates. Through their M&T Help Twitter account, customers can message their customer service team with general questions about their account, banking services, and other related financial issues. 

Facebook: https://www.facebook.com/MandTBank
Twitter: https://twitter.com/mandt_bank https://twitter.com/MandT_Help
LinkedIn: https://www.linkedin.com/company/m%26t-bank

About M&T Bank 

Since 1856, M&T Bank has provided financial services to people all across the United States. As one of the top full-service U.S.-based commercial banks, M&T Bank holds over 1,000 branches and spans 12 states, and offers financial services such as online banking, lines of credit, mortgage loans, and business financing to consumers. 

Customer Service Number: 800-724-2440
Address: M&T Bank Legal Document Processing 626 Commerce Drive Amherst, NY 14228
Website: https://www3.mtb.com/
Contact Points: Phone, mail, website, social media
Services Supported: financial services, banking services

M&T Bank Headquarters Location Map