First Citizens Bank Customer Service Number

First Citizens Bank, a notable financial institution in the United States, is renowned for its exceptional customer service. As a member of FDIC, the bank offers various financial services, including savings and checking accounts, credit cards, and wealth management. 

The essence of its customer service lies in its commitment to providing personalized support tailored to each client’s needs. The bank leverages digital banking platforms to enhance customer experience, offering features such as online banking, mobile app access, and an integrated financial planning tool. 

Through Citizens Digital Banking, customers can efficiently manage their accounts, view their transaction history, and access services like bill pay and remote deposit capture. First Citizens Bank also prioritizes security, safeguarding personal information and account details are protected. With a focus on community support and a dedication to customer satisfaction, First Citizens Bank stands as a pillar in the realm of banking customer service.

First Citizens Bank Customer Service Number

The First Citizens Bank customer service number is a vital link between the bank and its clients, offering immediate and professional assistance. This service addresses inquiries about bank deposit products, account information, and financial transactions. 

Customers can access telephone banking services, inquire about their account number or routing number, and receive support for digital banking services, including commercial online banking and citizens online banking. The customer service team is adept at resolving issues about credit card services, rewards, and financial planning issues. They also provide information on specialized services like portfolio online, automated payables, and retirement plan access. The customer service number ensures that every customer receives timely and efficient help, reflecting the bank’s commitment to excellence in financial services.

• First Citizens Bank Customer Service Number: 1-888-323-4732; Automated system available 24/7; Reps open Monday – Friday 8 am to 9 pm ET; Saturday and Sunday 8 am to 8 pm ET.
• First Citizens Bank New Accounts Service Number: 877-532-2669; Hours of Operation: Mon-Fri: 8 am to 8 pm ET.
• Outside the United States: 919-716-4588; 24/7
• Credit Cards: 1-800-543-9000; Monday to Friday, 8 am to 9 pm ET; Saturday and Sunday, 8 am to 8 pm ET.
• Debit Card Activations: 1-800-562-1337 Monday to Friday 8 am to 9 pm ET; Saturday and Sunday 8 am to 8 pm ET.
• Credit Card Activations: 1-888-514-6846; Monday to Friday, 8 am to 9 pm ET; Saturday and Sunday, 8 am to 8 pm ET. 

For a complete list of other First Citizen Bank phone numbers, visit https://www.firstcitizens.com/support/call-us. 

First Citizens Bank Mailing Address

First Citizens Bank provides its customers with a mailing address that can be used for correspondence purposes, including filing legal claims, requesting bank statements, requesting credit card information, and other resources.

First Citizens Bank Mailing Address:

239 Fayetteville Street,
Raleigh, NC 27601

First Citizens Bank Contact Us Form

Through First Citizens Bank’s email us form, customers can request customer service from their company to learn more about their bank account options, wealth management services, merchant services, and other available services. Customers can also select their contact preferences, attach documents, and message their customer service team. Customers can expect a response from their support teams within two business days.

First Citizens Bank Contact Us Form: https://www.firstcitizens.com/support/contact

First Citizens Bank Mobile App

For mobile and digital bank users, customers can download the First Citizens Bank mobile app on both IOS and Android devices to manage their finances, track transactions, and contact a representative.

Google Play: https://play.google.com/store/apps/details?id=com.mcom.firstcitizens 

Apple Apps: https://apps.apple.com/us/app/first-citizens-mobile-banking/id553624402

First Citizens Bank Social Media

First Citizens Bank users can also follow the company on social media to learn more about their services, receive new financial opportunities, and refer friends and family members to their bank. Customers can also use the company’s social media to contact a First Citizens Bank representative.

• Facebook: https://www.facebook.com/firstcitizensbank/ 
• Twitter: https://twitter.com/firstcitizens 
• LinkedIn: https://www.linkedin.com/company/first-citizens-bank/ 
• YouTube: https://www.youtube.com/channel/UCGp8w5KIoFheteqBeKaKuXw

About First Citizens Bank

First Citizens Bank, part of Citizens Bancshares, is a reputed financial institution in the United States that offers a wide array of banking and financial services. It focuses on providing high-quality banking products, including checking and savings accounts, credit cards, and wealth management solutions. 

The bank is known for its robust digital banking platforms, such as Citizens Online Banking and Commercial Online Banking, which facilitate seamless financial transactions and account management. First Citizens Bank also offers tailored financial services like financial planning tools, automated payables, and investor relations support. As a community-oriented bank, it emphasizes community support and financial education.

First Citizens Bank Headquarters Location Map