Green Dot markets its brand as a “branchless bank,” operating entirely on and partnering with over 100,000 retail distribution locations nationwide to offer customers banking and financing services with prepaid debit cards. Through Green Dot Bank, customers can manage their finances through Green Dot’s Fintech platform and perform mobile and business banking transactions with ease. However, customers experiencing issues managing their accounts, transferring finances, and other concerns can contact Green Dot’s customer service team through the following methods:
Green Dot Customer Service Number
Customers experiencing issues with their mobile banking services can easily contact Green Dot for support through their customer service number. Their customer service team can handle issues with transactions, card purchase declines, direct deposit issues, account management problems, and other various concerns. During their hours of operation, a representative will be able to help resolve those issues and keep your account up to date.
Green Dot Customer Service Number: 866-795-7597
Hours of Operation:
Mon-Sun: 5 am-9 pm PST
Green Dot Customer Service Mailing Address
Customers who need to make direct deposits to their account, either by check, money order, or cashier’s check, can use the mailing address listed below. Businesses requiring correspondence with Green Dot can also use the listed mailing address to get in touch with Green Dot’s support team.
Green Dot Customer Service Mailing Address: P.O. Box 5100, Pasadena, California 91117
Green Dot Customer Service Email Address
Customers wishing to get in contact with Green Dot are required to get in contact using Green Dot’s contact form to speak with a representative by email. Investors and public relations users wishing to get in contact with Green Dot can use the email addresses listed below for more information.
Green Dot Customer Service Email Address:
Green Dot Customer Service Help Center
Green Dot’s help center provides customers with support topics and articles for assistance with their services. Through their help center, customers can search through topics such as card help, account protection, money transactions, direct deposit, and reporting lost or stolen cards and be redirected for better help with their questions or concerns. Customers can also interact with Green Dot’s Quick Help guides to receive full support with their mobile banking accounts and can interact with their how-to-videos for more in-depth instructions. If none of their topics upfront help, customers can search for specific answers using the search bar at the top of the page and contact Green Dot for live support.
Green Dot Customer Service Help Center: https://www.greendot.com/helpcenter.html
Green Dot Customer Service Live Chat
Green Dot’s live chat feature presents customers with pre-login help options to help customers log in to their account to speak with a representative. Through their live chat feature, customers unable to log into their account can receive help from their live chat representatives. For assistance with other matters, customers can continue to use their live chat option by logging into their account during their available hours of operation.
Hours of Operation:
5 am-9 pm PST, 7 Days a Week
Green Dot Customer Service Live Chat: https://www.greendot.com/helpcenter/contact-us
Green Dot Customer Service Contact Us Form
Green Dot’s contact form can be used to reach out to their customer support by email. Through their contact form, customers can choose from select topics, including transaction questions, activating cards, direct deposit questions, requesting card replacements, and other concerns, and provide their contact information to speak with a representative.
Green Dot Customer Service Contact Us Form: https://secure.greendot.com/customersupport/
Green Dot Customer Service Mobile App
Green Dot customers can keep track of their account information, deposit transactions, and other financial concerns through Green Dot’s mobile app, which can be downloaded for both IOS and Android devices.
Green Dot Customer Service Social Media
Through their social media, customers can follow Green Dot on the latest news and promotions for their prepaid card services, online banking services, and other promotional offers. Customers can also use Green Dot’s social media to contact their support team for assistance with their prepaid banking cards, account services, and other finances.
About Green Dot
Green Dot is an American Financial company and is considered the world’s largest prepaid debit card company, generating over $1.254 million in revenue in 2020. Originally founded in 1999, Green Dot Corporation also provides a payments platform for companies such as Apple Pay Cash and Uber and offers their prepaid debit cards in over 100,000 retail stores, including Dollar Tree, Walgreens, and Walmart.
Customer Service Number: 866-795-7597
Address: 3465 East Foothill Boulevard, Pasadena, CA 91107
Contact Points: Social Media, Phone, Email, Live Chat
Services Supported: Mobile Banking