Truliant Customer Service Number

Truliant Federal Credit Union is a financial institution that has been in operation since 1952. This non-profit banking institution provides financial services to over 280,000 members throughout Virginia, North, and South Carolina.

Truliant Customer Service Number

The customer service team at Truliant Federal Credit Union is available throughout the week and on Saturday to support their members. Customers can find answers to questions about account balances, charges, and other services through the number below. Dedicated numbers are provided for reporting Credit Card and Debit Card Fraud cases, as well as disputes with ACH concerns.

Truliant Customer Service Number: 800-822-0382

Credit Card Fraud:  833-541-0777 24/7

Debit Card Fraud: 800-822-0382 during normal business hours.

Hours of Operation

Monday – Thursday: 8:00 am – 5:30 pm EST
Friday: 8:00 am – 6:00 pm EST
Saturday: 9:00 am – 12:00 pm EST

ACH Dispute: 800-822-0382 during normal business hours.

Hours of Operation

Monday – Thursday: 8:00 am – 5:30 pm EST
Friday: 8:00 am – 6:00 pm EST
Saturday: 9:00 am – 12:00 pm EST

Truliant Customer Service Mailing Address

The heart of Truliant remains in Winston-Salem, NC, where it all began. From here, they support the 30 locations that service their nearly 300,000 members across three states.

Truliant Customer Service Mailing Address: Truliant Federal Credit Union P.O Box 26000. Winston-Salem, NC 27114-6000

Truliant Customer Service Email Address

As part of their dedication to providing comprehensive customer service, Truliant Federal Credit Union provides direct email access to customer care. You can make requests for general information through this email and discuss ongoing matters with your account.

Truliant Customer Service Email Address: help@truliantfcu.org

Truliant Customer Service Help Center

Empowering their customers to find answers is an important part of their service. Through their help center access to general information about the products available from Truliant Federal Credit Union. Among the benefits include how to report fraud, order checks, get a free credit review, and more.

Truliant Customer Service Help Center: https://www.truliantfcu.org/help-center

Truliant Customer Service Live Chat

Truliant provides the benefit of live support without making a phone call through its live chat service. A link to the live chat service is found in the bottom right of each website page and is available throughout their business hours.

Truliant Customer Service Live Chat: https://www.truliantfcu.org/contact-us

Truliant Customer Service Contact Us Form

If you need information about your account or the services provided by Truliant Federal Credit Union, you can reach out to them through their contact us form.

Truliant Customer Service Contact Us Form: https://www.truliantfcu.org/contact-us

Truliant Customer Service Mobile App

The mobile app is a convenient and powerful way of managing an account being held by Truliant Federal Credit Union. You can check your balance, find out about recent transactions, and get updates on your loans and credit lines.

Google Play: https://play.google.com/store/apps/details?id=com.ifs.banking.fiid3160
Apple Apps: https://apps.apple.com/us/app/tru2go/id432533783

Truliant Customer Service Social Media

Truliant Federal Credit Union maintains a robust presence on various social media service platforms. Here they keep their customers updated about service offerings, events with the bank, and more.

Facebook: https://www.facebook.com/TruliantFCU/
Twitter: https://twitter.com/Truliant
Instagram: https://www.instagram.com/truliant/
YouTube: https://www.youtube.com/user/TruliantFCU

About Truliant

1946 saw the opening of massive electronic factories in Piedmont Triad, Winston-Salem, and North Carolina by Western Electric. This led to the creation of thousands of jobs, which in turn created a need for savings and credit services. This led to the creation of the Radio Shops Credit Union in 1952, intending to serve Western Electric. It would transition to become the North Carolina Works Federal Credit Union 12 years later. Membership would grow to reach 14,000 by 1960. Eight years later, it would be the United States’ 96th largest federal credit union. It would continue to grow throughout the years, becoming Truliant Federal Credit Union in 1999 after opening its membership to anyone who lived in their community.

Customer Service Number: 800-822-0382
Address: 3200 Truliant Way, Winston-Salem, NC
Website: https://www.truliantfcu.org/
Contact Points: Phone, Email, Social Media, Live Chat
Services Supported: Savings and Credit Accounts, Loans, Credit Lines

Truliant Headquarters Location Map