Step Card Customer Service Number

Step Card is a bank aimed at those under 18 years of age. Its goal is to provide a fee-free platform for its users to learn financial literacy. Account-holders need the signature of a parent or guardian to begin their account. Users can deposit money, track their spending, and send and receive money from family and friends. Accounts with Step are held and managed through Evolve Bank & Trust, an FDIC member.

Step Card Customer Service Number

Step Card does not appear to have a phone number available for the management of user accounts. However, it does provide direct email access and live chat through its app. Just another way that the Step Card is designed to meet the needs of its customer base.

Step Card Customer Service Number: N/A

Step Card Customer Service Mailing Address

You can find the headquarters of Step in Palo Alto, CA.

Step Card Customer Service Mailing Address: 120 Hawthorne Ave., Palo Alto, CA 94301

Step Card Customer Service Email Address

Contacting Step by email is easy, thanks to their prominently available direct address. Clicking the Contact Us chat bubble at the bottom of their page will open an email to this address.

Step Card Customer Service Email Address: hello@step.com

Step Card Customer Service Help Center

Step provides a thorough library of articles that allows its users to educate themselves on the services they provide. The appropriate methods of addressing concerns with your account, growing your money, and how to bank responsibly can all be found through the following link.

Step Card Customer Service Help Center: https://help.step.com/en/

Step Card Customer Service FAQ

An FAQ is provided for parents and account holders looking for quick answers about what Step offers and how best to use it.

Step Card Customer Service FAQ: https://step.com/faq

Step Card Customer Service Live Chat

The Step app provides access to your account information, as well as the ability to get support via a Live Chat agent. 

Step Card Customer Service Live Chat: From the app.

Step Card Customer Service Contact Us Form

No Contact Us form is available from Step.

Step Card Customer Service Contact Us Form: N/A

Step Card Customer Service Mobile App

The mobile app is the heart of interacting with your Step account. Using this app, you can check your balance, track down charges, and follow the activity happening on your Step account. You can also transfer and receive money through this app and manage all other aspects of your Step account.

Google Play: https://play.google.com/store/apps/details?id=com.step.step
Apple Apps: https://apps.apple.com/us/app/step-teen-banking/id1438006983

Step Card Customer Service Social Media

Step card has a robust social media presence aimed at educating its users on money management and using their Step services. Step focuses on providing financial literacy to its users, helping them get a solid start in managing finances in the life ahead.

Facebook: https://www.facebook.com/step
Twitter: https://twitter.com/step
Instagram: https://www.instagram.com/stepmobile/
LinkedIn: https://www.linkedin.com/company/stepmobile/
TikTok: https://www.tiktok.com/@step

About Step Card

Step was created with the goal of building financial literacy in younger people. Parents can use it to build their child’s credit without having to add them to their personal accounts. It was established by Alexey Kalinichenko and CJ MacDonald with the aim of aiding those beginning their financial journey. It has no fees and provides a Visa Step Card.

Customer Service Number: N/A
Address: 120 Hawthorne Ave., Palo Alto, CA 94301
Website: https://step.com/
Contact Points: Email, Live Chat
Services Supported: Teen Banking Accounts

Step Card Headquarters Location Map