Acura, renowned for its dedication to customer satisfaction, has established a comprehensive customer service framework. This framework is designed to cater to the diverse needs of Acura owners and potential customers. The service encompasses various aspects, from inquiries about new and certified pre-owned vehicles to assistance with Acura financial services.
Acura Client Relations are at the heart of their service, ensuring personalized attention and precision in handling customer queries. With its extended service hours, the service department offers tailored solutions, ranging from repair to maintenance, emphasizing the Acura precision in every task.
For Acura vehicle owners, accessing service parts specials, scheduling service appointments, or learning about new offers are seamless, reflecting Acura’s commitment to delivering an unparalleled ownership experience.
The Acura customer service number is a vital touchpoint for customers seeking immediate assistance. This helpline allows customers to connect directly with knowledgeable representatives for inquiries related to vehicles, including the new 2023 Acura MDX, service specials, or finance options. Acura’s service department prides itself on its responsiveness and expertise, ensuring that every call is handled with precision and care. This service extends beyond just answering questions; it’s about building relationships with customers, offering them personalized solutions, and keeping them informed about new vehicle specials and the latest Acura inventory. For California consumers and others, the customer service number is a gateway to receiving expert advice and support for their Acura vehicle.
For customers who prefer traditional mail, Acura provides a mailing address. This option is handy for detailed inquiries, formal requests, or when you have detailed documentation. The mailing address is also a channel for California consumers to exercise their rights under privacy laws. By offering this method of communication, Acura shows its commitment to accommodating all customer preferences, ensuring that every Acura owner or potential buyer, regardless of their preferred communication method, has access to comprehensive support and information about vehicles, service specials, or the finance center.
Acura Mailing Address:
Acura Client Relations
1919 Torrance Blvd.
Torrance, CA 90501-2746
Acura offers an email form for customers who prefer written communication. This form, accessible through the Acura website, allows customers to send queries or feedback directly to the customer service team. Users can include personal information, current vehicle information, and specific details about their needs, whether it’s about a pre-owned vehicle, new offers, or service-related inquiries.
Acura Email Address: https://crrs.secure.force.com/service/acuraw2c
Acura provides an extensive frequently asked questions section on their website with answers to the most common customer queries. Topics range from account and payments to vehicle features, maintenance, and technology troubleshooting. The searchable FAQ database gives customers 24/7 access to information without contacting an agent.
Acura Instant Answers: https://crrs.secure.force.com/acuraknowledge/
Acura FAQ and other contact: https://www.acura.com/contact-us
Acura’s live chat feature offers real-time assistance to customers seeking immediate answers. Available during service hours, this tool connects customers with Acura representatives who can provide information on everything from new inventory to service center details. Live Chat is particularly beneficial for those needing quick answers or guidance navigating Acura’s services, such as scheduling a service appointment or inquiring about pre-owned specials. The chat feature underscores Acura’s commitment to modern, accessible, and efficient customer service.
Acura Live Chat: https://crrs.secure.force.com/service/apex/acuraownerchat
Acura’s presence on social media platforms extends its customer service. Acura engages with customers through these channels, providing updates on new vehicles, service specials, and exclusive offers. Social media also serves as a platform for customers to share feedback, ask questions, and stay connected with the Acura community. This approach demonstrates Acura’s commitment to leveraging modern communication channels to enhance customer engagement and provide timely support.
Acura stands as a marque of innovation and luxury in the automotive industry. Known for its high-performance vehicles, such as the Acura RDX and the new 2023 Acura MDX, Acura blends precision engineering with advanced technology. The brand caters to a diverse clientele, offering various services from its finance center to its service department. Acura’s philosophy centers around selling vehicles and creating an experience, underscored by its commitment to customer service and satisfaction. This approach is evident in every aspect of Acura’s operations, from the carefully curated new and certified pre-owned inventories to the tailored customer service initiatives, all designed to meet the high standards of Acura clients.
Customer Service Number: 1-800-382-2238
Acura Client Relations,
1919 Torrance Blvd.
Torrance, CA, 90501-274
Hours of Operation: Monday to Friday, 6:00 AM to 5:00 PM Pacific Time.
Company URL: http://www.acura.com/
Contact Points: Social Media, Live Chat, Phone, Email
Services Supported: Acura Cars, Insurance, Warranties, Car Options, Support, User Manuals