If you’re using the award winning financial services of Ally Bank, it’s nice to know that you have their customer service contacts if you ever have any banking issues. Ally Bank is a leading digital financial services company that businesses and auto dealers have been using over the last century. The company is based online with and excellent reputation. If you have questions about billing, payments, or anything regarding your account you can contact their dedicated customer support team 24/7. They offer a phone number, email contact form, live chat, and social media platforms. This article will explore the various customer service channels customers can use for the best service!
Ally Bank Phone Number
If you are having trouble with your Ally account with your mortgage, auto finances, credit cards, investments or other services you can reach Ally Bank over the phone. Their customer support team is dedicated to customer service and has several numbers depending on your specific department.
The main customer service line is 1-877-247-ALLY (2559). Other important numbers include:
Ally Auto: 1-888-925-2559
(Monday-Friday 8 a.m.-11 p.m. ET, Saturday 9am-7pm ET)
Ally Home Loans: 1-855-256-2559
(Monday-Friday, 8 a.m. – 8 p.m. ET)
Ally Invest: 1-855-880-2559
Ally Credit Card: 1-888-916-2559 (Open 24/7)
Ally Fraud Hotline: 1-800-971-6037
Advertising and Marketing: 1-704-444-7824
Ally Bank Email/Contact Form
If you would like to contact Ally Bank via email you will have to login to your account on the contact page on their website. You can find that page here: https://www.ally.com/contact-us/.
If you are looking for help with your account or need assistance with any of Ally’s programs or services you can send an email through your account once you are logged in!
Other important topics that can be emailed about directly include:
Corporate Finance: firstname.lastname@example.org
Ally Bank Club Mailing Address
If you would like to reach Ally Bank through traditional mail service you can contact two different addresses. The following are Ally Bank’s mailing addresses:
General Bank Correspondence
Ally Bank Customer Care
P.O. Box 951
Horsham, PA 19044
P.O. Box 13625
Philadelphia, PA 19101
(Send deposits and endorsed checks, not cash.)
Ally Bank Live Chat
If you are looking for quick assistance from Ally Bank’s customer service department you can use their live chat feature! You must be logged in to your account to begin the live chat. To begin you must start at the contact page found here: https://www.ally.com/contact-us/.
Ally Bank Social Media Accounts
Ally Bank is an innovative online banking platform that also utilizes their social media pages to reach out to people who need financial services. Their Facebook and Twitter pages share tips and tools on banking security as well as updates on the company. Ally Bank’s YouTube shares videos with financial advice, service information, and commercials that the company has produced. LinkedIn helps businesses connect with Ally Bank so they can learn more and possibly use their services. Check out their social media links below here:
Ally Bank’s Facebook: https://www.facebook.com/ally
Ally Bank Twitter: https://twitter.com/allyfinancial
Ally Bank YouTube: https://www.youtube.com/ally
Ally Bank Google+: https://plus.google.com/+ally
Ally Bank LinkedIn: https://www.linkedin.com/company/ally
About Ally Bank
Ally Bank is part of Ally Financial and is headquartered in Detroit, Michigan. It is one of the largest banks in United States and was originally founded in 1919 by General Motors for auto financing. They also provide corporate lending, mortgages, credit cards, investments, and other financial services. Ally prides itself in its innovation in the digital age as an online financial services company through online banking, their mobile app, and 24/7 customer service. Ally Bank has won numerous awards ranging from one of the best places to work to auto financials to best company to work for women and millennials.