Amazon Credit Card Customer Service Number

Maximize your financial management with the Amazon credit card, a versatile financial tool offered in partnership with Synchrony/Chase Bank. As a cardholder, you can effortlessly make purchases, settle monthly payments, and enhance your credit score—all while enjoying the benefits of your Amazon Prime membership.

Amazon Credit Card Customer Service Number

When you need assistance, the Amazon credit card customer service number is your gateway to efficient and responsive support. Available 24/7, the service number ensures that help is just a phone call away, whether day or night.

Amazon Credit Card Customer Service Number: 866-634-8379

Amazon Credit Card Mailing Address

For sending payments or corresponding via mail, utilize the following address. While this isn’t the primary route for immediate service inquiries, it’s an essential contact point for certain transactions.

Amazon Credit Card Customer Service Mailing Address:

Synchrony / Amazon,
P.O. Box 960013,
Orlando, FL 32896-0013

Amazon Credit Card Help Center

While Amazon credit card support does not have an email address, the help center offers a wealth of information. From billing cycle queries to payment methods, this comprehensive hub is designed to resolve your issues swiftly.

Amazon Credit Card Customer Service Help Center: Visit Here

Amazon Credit Card Live Chat

Amazon’s live chat feature provides real-time support for all inquiries related to their credit card and other services. Engage with an Amazon representative directly and receive guidance toward resolving any question or complaint.

Amazon Credit Card Customer Service Live Chat: Chat Now

Amazon Credit Card Mobile App

Manage your Amazon credit card account through the Amazon mobile app. Access your account settings, balance, and transaction history, or get in touch with customer service seamlessly.

• Google Play: Download App
• Apple Apps: Download App

Amazon Credit Card Social Media

For general support, Amazon’s social media channels like Facebook, Twitter, and LinkedIn offer an alternative to traditional customer service channels. While YouTube can be a resource for tutorials and product highlights, protect your personal information when reaching out on these platforms.

• Facebook: Connect with Amazon
• Twitter: Tweet to Amazon
• Instagram: Follow Amazon
• LinkedIn: Network with Amazon
• YouTube: Watch Amazon
• Pinterest: Pin with Amazon
• Reddit: Discuss Amazon

Who Needs Amazon Credit Card Customer Support?

Customers with an Amazon credit card issued in collaboration with Synchrony/Chase Bank may require assistance. Whether you’re a shopper who frequently makes purchases on Amazon or someone who values monthly payment flexibility and credit health, customer support is designed for you. Here’s a detailed breakdown of who might need to reach out to Amazon’s customer service:

Amazon Secured Card Holders

Customers who have opted for the Amazon Secured Card, a credit-building financial tool backed by Synchrony Bank, may need assistance understanding how their secured credit works. They might have questions about deposit refunds, credit limit adjustments, or how to graduate to an unsecured line of credit.

International Shoppers Using Amazon Currency Converter

For those shopping on Amazon from different countries, the Amazon Currency Converter comes into play. These customers require support to navigate currency exchange rates, transaction fees, or issues when the converted amount charged does not match their expectations.

Synchrony Bank Account Holders

Given that the Amazon Credit Card is issued in conjunction with Synchrony Bank, cardholders might seek support for issues related to their bank accounts. This includes syncing their bank account with Amazon, resolving discrepancies in billing statements, or addressing concerns related to their Synchrony Bank credit account.

Customers Needing Documentation

Individuals or businesses that need to maintain physical records of their transactions, like printed statements or receipts, will contact customer service for help in obtaining these documents. They may also need guidance on how to access digital records or seek clarification on how to handle books of accounts concerning their Amazon purchases.

Enthusiasts and Collectors of Books

Amazon, starting as a bookseller, has a vast community of book enthusiasts and collectors who might use the Amazon credit card for their purchases. They may reach out to customer service for support related to special promotions on books, understanding rewards points accrual on book purchases, or resolving issues with transactions specifically related to book orders.

In essence, Amazon Credit Card Customer Support exists to facilitate all these customers, ensuring their experience with Amazon’s financial products is seamless, their questions are answered, and their issues are resolved in a timely and efficient manner. Whether it’s understanding the credit-building journey with a secured card, navigating international payments with a currency converter, managing their credit accounts with Synchrony Bank, needing printed financial records, or ensuring their passion for books is met with rewarding purchases, Amazon’s customer support is an essential resource for these users.

What Kind of Support Is Available?

The customer service team can assist with a variety of inquiries, from balance and charge questions to statement credit clarifications. Whether you’re facing issues with payments, need help understanding shipping rates, or have complaints about your Amazon store card account, the support team is equipped to help. Here’s a detailed look at the types of support available:

Amazon Credit Card Customer Service Number

For immediate assistance, customers can call the Amazon Credit Card Customer Service Number. This line is staffed by knowledgeable representatives ready to help with any credit card or Amazon Store Card-related queries.

Account Management and Billing Support

• Monthly Payment Assistance: Help with setting up or changing payment methods, understanding the billing cycle, and making monthly payments.
• Balance Inquiries: Real-time support for checking your balance and recent transactions on your account.
• Statement and Charge Discrepancies: Clarification and dispute resolution regarding specific charges or statement credits.

Specific Product Support

• Amazon Secured Card: Guidance for users on how to manage their secured card, including deposit information and credit-building tips.
• Amazon Currency Converter: Assistance with using the converter for international purchases and understanding exchange rates.
• Amazon Prime: Support for queries related to Amazon Prime benefits, including shipping rates and exclusive cardholder offers.

Financial Management

• Gift Card and Rewards: Information on redeeming gift cards, understanding rewards points, and managing cash back benefits.
• Synchrony Bank Coordination: Coordination with Synchrony Bank for issues that require bank involvement, such as checking account debits or credits.
• Annual Fee Inquiries: Explanation of annual fees associated with Amazon credit products and how they are billed.

Security and Privacy

• Fraud Protection: Support for reporting and handling unauthorized transactions or holds on your account.
• Privacy Notice Compliance: Information on how Amazon uses personal information and ensures privacy.

Technical and Online Support

• Amazon Store Card Account: Help with account settings on your Amazon store card, including carrier info for deliveries.
• Amazon Business Card: Assistance tailored to business customers, addressing specific needs related to the Amazon business card.

Online Shopping Support

• Package Delivery Business: Support for Amazon’s delivery options and resolving issues with shipping carrier information.
• Checkout and Payment: Help with checkout processes, applying gift cards or rewards at payment, and addressing any fees incurred during purchase.

Additional Assistance

• Investor Relations: For shareholders, providing information related to Amazon’s financial performance and investment opportunities.
• Complaints Resolution: A dedicated channel for escalating and resolving complaints efficiently.
• Print Statements: Requests for printed statements for personal record-keeping can be handled.

Specialized Queries

• Money Management: Guidance on managing money spent on Amazon, including insights into qualifying purchases for credit benefits.
• Benefits of the Credit Card: Detailed explanation of the benefits of using an Amazon credit card, such as statement credits and exclusive offers on books and other items.

Accessibility

• Accessibility Services: Ensuring all customers, regardless of ability, have access to their accounts and support services.

About Amazon Credit Card

Amazon’s journey from a bookseller to a tech giant began on July 5th, 1994. Today, it offers a credit card that helps customers with everything from cash management to leveraging the benefits of Prime membership.

Since its inception, Amazon has evolved from a bookstore to a behemoth in digital streaming, AI, cloud computing, and e-commerce. The Amazon credit card embodies this spirit of innovation, offering cash rewards, statement credits, and exclusive benefits for every qualifying purchase.

Amazon Credit Card Headquarters Location Map