Do you want to return a swimsuit and need to find the American Apparel customer service number? Maybe you are intrigued by the idea of purchasing garments that are not made in a sweatshop and want to read more about how that works. Are you looking for a zip-up hoodie for Rover? These are some of the reasons you may wish to contact America Apparel. Read on to discover the best forms of communicating with customer service agents.
American Apparel Customer Service Number
Call American Apparel at 833-222-7760. The phone is answered Monday through Friday from 7 a.m. to 5 p.m. PST.
American Apparel does not seem to have any brick and mortar stores, so there are no local numbers or locations to interface with since all purchases are made online.
American Apparel Email/Contact Form
Email customer care at mailto:[email protected]. Customer care reps should be able to answer specific questions regarding their product or give details on the company’s social compliance.
Questions regarding American Apparel public relations can be made to mailto:[email protected].
Customers wishing to return a product may fill out a return form located here: http://www.americanapparel.com/en/help/returns-exchanges.jsp. The process seems a little different from other online retailers. You are asked to print out the form detailing why the product is being returned, and then return the form with the product when you ship it back.
Here is the form to create a shipping label for your return: https://row.ups.com/Ship/Ship/StandardShip.
American Apparel Mailing Address
Even though it appears that American Apparel is still selling products online, research shows that the company is filing for bankruptcy. Some articles say that they have closed down their corporate headquarters. The address was as follows but understand that the item may not reach its destination should you choose to mail something here.
747 Warehouse Street
Los Angeles, CA 90021
American Apparel Live Chat
American Apparel does not offer a live chat service on their website.
American Apparel Support Website
The customer service pages are very user friendly. Find a list of FAQ and answers here: http://www.americanapparel.com/en/help/faq.jsp.
Find out how to use a promo code or an old American Apparel gift card, how to check the status of your order, and how to start the return process.
Customers can click on this link to find out how much shipping costs: http://www.americanapparel.com/en/help/shipping-options.jsp.
Log in to your American Apparel account to check on your order status here: http://www.americanapparel.com/en/help/order-status.jsp.
Students receive a 15% discount on clothing? That’s awesome! Find out how on this page: http://www.americanapparel.com/en/unidays-student-discount_cat2240929.
American Apparel Social Media Accounts
Not surprisingly, American Apparel has an active presence on social media. Check out the links below:
American Apparel’s Facebook: https://www.facebook.com/AmericanApparel
Customers are able to send messages to American Apparel customer care through Facebook.
American Apparel’s Twitter: https://twitter.com/americanapparel
Feel free to Tweet to American Apparel, but you are unable to message customer care.
American Apparel’s LinkedIn: https://www.linkedin.com/company/american-apparel/
Find out American Apparel’s state of affairs by following them on LinkedIn.
American Apparel’s Google+: https://plus.google.com/100441035734408134519
There is an American Apparel page, but there does not seem to be any activity on it.
American Apparel’s Instagram: https://www.instagram.com/americanapparelusa/
Discover trends in fashion on their Instagram page.
American Apparel’s Tumblr: http://americanapparel.tumblr.com/
American Apparel’s Pinterest: https://www.pinterest.com/americanapparel/
Wondering what is in fashion this fall? Check out American Apparel’s Pinterest board.
American Apparel’s YouTube Channel: https://www.youtube.com/user/AmericanApparelVideo
You can watch commercials for products and videos on how to re-insert drawstring cords into their products after they have been pulled out by accident.
About American Apparel
A Candian founded American Apparel in 1989. It is headquartered in Los Angeles, but it is currently going through a Chapter 11 bankruptcy liquidation sale. The business lost money for six consecutive years.
Gildan Activewear purchased American Apparel’s intellectual property and other assets I 2017. Even though most of its products are made overseas, the company brags that they are “sweatshop free” garments.
They are also environmentally conscious and practice the concept of Creative Reuse. Excess fabric from one garment is made into bathing suit tops, headbands, bows, bras, underwear, and children’s clothing.