If you bank with Austin Bank, you need to make sure you have the Austin Bank customer service number on-hand if an issue is to arise. Money is no joke – so make sure you know how to get in contact with customer care if you need help. As one of the most popular regional banks in the Texas area, Austin Bank knows what it takes to keep their customers happy. They have a variety of different avenues that you can use to get in contact with customer care. We’ll explore them in further detail below!
Austin Bank Customer Service Number
If you have a severe issue that needs to be taken care of, it’s often best to get in contact with your bank quickly. Money is something that has to be taken seriously. If you run into any issues with mischarges, fraud, credit card issues, payment issues, loan term issues, online account issues, or any other Austin Bank related issue, make sure to call the customer service number. This is the best way to get in contact with a live person. You don’t want to end up wasting time trying to sort an urgent issue out.
If you would like to get in contact with customer care at Austin Bank, you can do so by dialing 1-800-644-9275.
Hours are as follows: Monday – Friday: 7:00 AM – 7:00 PM.
If you want to find out certain things such as your bank balance or transfer status, you can do so by using the ‘Bank by Phone’ line at 888-758-2265. This line is open 24/7.
Austin Bank Email/Contact Form
If you want to use email to speak with Austin Bank, you’ll be pleased to know they are one of the few organizations that still have a direct email for their customer care department. If you would like to ask about your accounts, credit cards, loans, transfers, details, checks, debit cards, or any other Austin Bank related service, you can do so by sending a quick email to CustomerCare@AustinBank.com — make sure not to include too much sensitive data.
This is a great way to get in contact with customer care if you don’t have time to wait on the phone.
Austin Bank Mailing Address
If you would like to send mail to Austin Bank, you can do so quickly by directing it to their primary address. Their headquarters are still located in Jacksonville, Texas. If you have an urgent matter to deal with, we don’t recommend that you use this method of communication. Below is their full mailing address:
200 E. Commerce
Jacksonville, TX 75766
The United States of America
Austin Bank Live Chat
Unlike many larger banks, Austin Bank doesn’t have a live chat service available on their website. We suggest you use the other forms of communication listed on this page. If you would like to speak with a live person, the customer service number is your quickest option.
Austin Bank Customer Support Website
Austin Bank does not have a traditional customer support website, instead they have a support site with a range of useful tools and resources that you can use to find out more about their services. It’s also a great spot to look if you want a deeper understanding of financial products and ways that you can save money – they have a host of different calculators that you can use to look at different data. You can even download brochures and other forms that are relevant to certain aspects of the bank. To access this site, head to https://www.austinbank.com/customer-service/tools-and-resources.aspx. There is a range of different subjects to choose from.
Austin Bank Social Media Accounts
Austin Bank might not be the most advanced bank in the industry, but it still has plenty of understanding of the importance of social media. Austin Bank has platforms on most of the major social media networks. They also advertise their social media accounts via their website – they want their customers to use them as much as possible. You can find information on these social media accounts, as well as contact the customer care team – just make sure not to transfer personal data over these channels. Below are links to their social media accounts:
About Austin Bank
Austin Bank is a Texas-based bank and financial services firm that is one of the region’s strongest regional lenders. Austin Bank might not be large compared to many national banks, but it does have considerable influence in its service area. Austin Bank currently has 32 locations in 23 different cities – it has future plans to grow its location base even further. The bank also has plenty of online services available to those who want modern banking.
The bank first started operating in 1990 in Jacksonville, Texas. The bank remains headquartered in the Texas town.