|Address||PO Box 26528, Kansas City, MO 64196-6528|
|Calling Hours||7 AM - 8 PM Monday - Friday, 8 AM - 4 PM Saturday|
If you’re one of the thousands of consumers or small business owners that uses Bank Midwest for your banking services, the Bank Midwest customer service number is exactly what you need if you run into any serious problems. Bank Midwest is one of the nation’s top regional banks — they’re present in four states throughout the country. It can be stressful working with a bank that has poor customer service – thankfully, Bank Midwest does a great job of making themselves approachable for their customers. You have a variety of different contact points at your disposal as a Bank Midwest customer – make sure to take advantage of them. This article details all the different ways you can get in contact with Bank Midwest if you’re having a customer support issue.
Bank Midwest Customer Service Number
If you’ve dealt with customer service teams in the past, you know how important it is to get in touch with a live person. Automated customer service teams have made it next to impossible to get answers to questions. Fortunately, you don’t have to worry about this with Bank Midwest. You can speak to a live person by calling their customer service number. Customers use this number to speak about account issues, checks, incorrect charges, refunds, fees, changing details, closing accounts, and much, much more!
The full phone number for their customer service team is 800-867-2265.
Hours are as follows: Monday – Friday: 7:00 AM – 8:00 PM (CT); Saturday: 8:00 AM – 4:00 PM (CT)
Bank Midwest Email/Contact Form
If you want to email Bank Midwest, you can use a contact form provided on their website. You will then receive a reply to the email address you provide – they endeavor to reply to all requests within 24 hours. Head to https://www.bankmw.com/contact-us/ and enter your details and question. Customers use this contact form to ask about their account settings, issues with their loans, loan terms, payment issues, payment plans, credit card problems, and other Bank Midwest-related problems.
Bank Midwest Mailing Address
If you need to get in touch with Bank Midwest via mail, you can do so by sending letters to their mailing address. While Bank Midwest suggests that urgent matters be dealt with over the phone or by email, you can put letters in writing to the address below:
A division of NBH Bank
Attention: Loan Operations
PO Box 26528
Kansas City, MO 64196-6528
Bank Midwest Live Chat
Bank Midwest does not offer a live chat service at this time. You should use their online contact form if you want to speak with someone via the internet.
Bank Midwest Customer Service Website
It’s always tempting to call customer service if you have a minor problem. But the reality is: you can get most problems fixed by simply heading to the customer support website. To find the Bank Midwest customer support website, head to https://www.bankmw.com/help-center/.
The help center is divided into three sections: Personal Banking, Small Business Banking, and Commercial Banking. Select the account that corresponds to you and you will be redirected to a site with the correct information for that specific sub-section. Common questions include topics such as loan applications, loan approvals, account issues, payment terms, interest rates, and more.
Bank Midwest Social Media Accounts
If you use social media to get in contact with companies that you work with, you might want to consider doing the same for Bank Midwest. While Bank Midwest prefers for you to send messages to their other contact points, you can still get in contact with them via social media. They also use social media to release information, updates, promotions, and more. If you would like to access the Bank Midwest social media pages, please head to the links below:
About Bank Midwest
Bank Midwest is a regional bank in the United States that has consumer and small business clients. The bank is actually a division of NBH Bank, which is a large financial services company that operates a few different regional lenders. Bank Midwest operates in Texas, Kansas, Missouri, and Colorado. The bank also offers a substantial amount of online services for those who need them. Bank Midwest’s head office is in Kansas City, Missouri.