If you shop at Bergdorf Goodman, the Bergdorf Goodman customer service number might help if you have a problem with your order. As one of the most luxurious department stores in the United States, Bergdorf Goodman is synonymous with high-end customer service. The department store has several avenues you can use to get in contact with their customer care team. As Bergdorf Goodman operates both online and in-store services, you can find solutions for both of their divisions through their customer service teams. They also have customer service teams that operate within their stores. Below we will examine the different Bergdorf Goodman customer care options available to you.
Bergdorf Goodman Customer Service Number
If you need to speak with a live person, Bergdorf Goodman has an excellent customer service number that you can use to speak with their team. This is typically the most efficient way to deal with any problem you might be having. Customers use this line to ask about current orders, pricing, sizing, missing items, billing questions, and much more.
You can dial 888-774-2424 to get in contact with their customer service team. Fortunately, their team is available 24/7 to help you with any problems.
Bergdorf Goodman Email/Contact Form
You can also contact Bergdorf Goodman via email if you need to speak with a customer care representative. If you head to https://www.bergdorfgoodman.com/assistance/contactUs.jsp?emailType=custemailforwarding&icid=foot_email_us, you will find a contact form that allows you to receive a reply via email.
You can ask about products you have ordered, shipping times, gift cards, product specifications, international shipping, and more. It’s a great way to get help if you don’t have time to wait on the phone.
Bergdorf Goodman Mailing Address
If you need to get in contact with Bergdorf Goodman via mail, you can write letters to their primary address in New York. We only recommend you do this if you do not have an urgent matter to attend to – it can take a while to solve issues using this contact method. Below is the full mailing address for Bergdorf Goodman in the United States:
754 5th Avenue
New York, NY 10019
The United States of America
Bergdorf Goodman Live Chat
Bergdorf Goodman also offers a live chat service for those who want to speak with a live person via the internet. To find the service head to https://www.bergdorfgoodman.com/ and scroll to the bottom of the page. You will see an icon that indicates you can start a live chat – they do not advertise the hours that this function is available.
You can use the live chat service to ask the same type of questions you would ask the customer service number. Customers typically ask about orders, past orders, shipping timeframes, sizing, problems with items, billing issues, incorrect charges, detail updates, and more.
Bergdorf Goodman Customer Support Website
The Bergdorf Goodman customer support website is just what you need if you have a quick question that needs answering. You can find plenty of information on Bergdorf Goodman-related issues. Head to https://www.bergdorfgoodman.com/assistance/assistance.jsp and you will see a variety of topics and related questions.
You will find information on a range of issues, including store services, returns, exchanges, accounts, shipping, order status, sizes, sales tax, policies, and more.
Bergdorf Goodman Social Media Accounts
Social media is vital in the world of modern retail. And while Bergdorf Goodman is known for being an old-school retail company, the firm still uses social media to promote their brand. You can speak with Bergdorf Goodman by sending direct messages to most of their social media pages, though they prefer you to use their other customer service options. Following their social media pages is also a good way to stay up to do date with everything they have to offer. Below are links to their pages:
About Bergdorf Goodman
Bergdorf Goodman is a famous luxury department store with a large presence in the United States. The company first opened its doors in 1899 in New York City. Unlike many large department stores in the United States, Bergdorf Goodman has stuck to its roots – they only have two locations. The primary location has been open since 1928, while there is also a smaller men’s store in the same general area. Bergdorf Goodman is well known for being a specialty store – its brand is focused around its exclusivity.
The company is a subsidiary of larger retailer Neiman Marcus. The parent company is currently privately owned.