If you’re fortunate enough to drive around in a BMW, it’s nice to know that you have their customer service number if you ever have any motor vehicle issues. BMW provides the world with some of the most advanced vehicles available – they’ve had a reputation for luxury for decades. If you do own a BMW, and you find yourself needing to contact their customer support team, you have a few different options available to you. This article will explore the various customer service channels customers can use!
BMW Phone Number
BMW has a few different customer numbers you can use to contact their customer service – the one you choose will depend on the type of inquiry you’re making. Regardless, BMW has live customer service agents that can help you with any kind of problem. Customers often call regarding technical issues, warranty information, servicing requests, specs inquiries, key replacements, and safety recall information.
For customer relations, call 1-800-831-1117.
For the BMW Genius hotline, which helps people find answers to problems or questions regarding new products, call 1-844-443-6487.
For safety recall information, call 1-800-525-7417.
If you need a replacement key for your current BMW vehicle, call 1-888-575-5397.
All BMW customer service numbers can be used 24/7.
BMW Email/Contact Form
BMW doesn’t use a direct email address for online contact with their customer service team. Instead, they have an extensive contact form that can be used to request an email response. If you have a BMW account, you can log in to submit the request. If not, you can find the contact form at the below URL:
You can also request that BMW calls you if you would prefer. BMW accepts inquiries about site content, technical issues, corporate requests, and other BMW-related topics.
BMW Mailing Address
If you would like to send mail to BMW, you can do so by sending letters to their USA headquarters. BMW’s full mailing address is below:
BMW of North America, LLC
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731
The United States of America
BMW Live Chat
Unfortunately, BMW does not have a live chat service for their customers. You should email their support team if you would like to contact BMW using the internet.
BMW Customer Support Website
BMW’s customer service offerings online are split between a few different platforms. If you need to find a vehicle manual, you can find them at https://www.bmwusa.com/owners-manuals.html. If you need information on software updates, you can find it at https://www.bmwusa.com/owners/software-updates.html. If you want to see warranty information, it’s at https://www.bmwusa.com/explore/bmw-value/bmw-ultimate-service/service-and-warranty-books.html?mobileoverride=true.
As you can see, there’s no central location for BMW customer support. If you scroll down to the bottom of any BMW webpage, you’ll find a sitemap that can direct you to any part of the website you need.
BMW also has a YouTube channel with over 1,000 ‘How To’ videos. It’s a great resource if you need help setting up or configuring your vehicle.
BMW Social Media Accounts
As a modern, luxury car brand, BMW knows how crucial it is to have an extensive social media presence. BMW leverages their social media accounts to advertise their vehicles to consumers. They upload videos and photos of their vehicles performing in extreme conditions and urban environments. They also notify customers of new car releases and other BMW related information. You can interact with BMW via their official social media profiles. Below are links to their social media accounts:
BMW’s Facebook: https://www.facebook.com/BMW/
BMW’s Twitter: https://twitter.com/BMW
BMW’s LinkedIn: https://www.linkedin.com/company/bmw
BMW’s Google+: https://plus.google.com/+BMW
BMW is one of the most recognizable automobile manufacturers in the world. The company has a reputation for producing high-end, luxury vehicles for consumers around the world. BMW is German and benefits from the excellent reputation of German engineering. The company headquarters is still in Germany; the head office is in the city of Munich. BMW employs over 120,000 people globally – the company has regional offices in countries around the world. BMW also owns the brand Mini, which produces the famous Mini Cooper. The company’s CEO is Harald Kruger.
The company traces its origins to 1916 when BMW was producing aircraft engines. It later refocused its efforts on automobiles.