If you use BOA – also known as Bank of America – for your banking services, it’s nice to know you have the BOA customer service number if anything is to go wrong. Banking services are serious; you may have a lot of money at stake – that’s why it’s important to work with a company that values you. BOA has worked hard to provide their customer base with a diverse range of customer service options. The bank understands that customers have different preferences for getting in contact with organizations. Let’s check out the Bank of America customer service options in further detail below!
Bank of America Phone Number
If you’re having problems with any BOA products or services, you may want to speak to a live person. The BOA customer service number is the best choice for anyone who needs immediate access to a live customer service representative. Bank of America’s customer service number can be used to check balances, report stolen or lost cards, report fraud, order documents, and many more essential services. To contact BOA via telephone, dial 1-800-432-1000.
BOA customer service numbers are as follows:
Monday – Friday: 8 AM -11 PM EST
Saturday – Sunday 8 AM – 8 PM EST
Automated support: 24/7
BOA Email/Contact Form
Unfortunately, BOA does not have a direct customer email that you can use to contact their team. Instead, they use an online contact form. You can access this contact form by heading to https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go. Next, sign into your account and head to the messages section of the site. You can send and receive online messages to their customer support team here. Keep in mind, you will need to be a current Bank of America customer to access this feature.
Bank of America Mailing Address
If you still prefer to use traditional mail services, Bank of America does accept correspondence via mail. You can send letters or requests to their mailing address in Tampa, Florida. BOA’s full mailing address is below:
Bank of America
PO Box 25118
Tampa, FL 33633-0900
The United States of America
BOA Live Chat
BOA has a live chat service that can be accessed if you need help with your account. You can ask representatives about fees, problems with your account, credit card disputes, and Bank of America Rewards points. To access their live chat service, you will need to log into your Bank of America account at https://secure.bankofamerica.com/login/sign-in/signOnV2Screen.go. This service is only available to current BOA customers.
BOA Customer Support Website
BOA knows how much of a hassle it can be to contact a customer service representative for a minor issue. For this reason, they’ve created an extensive customer service page to help their client base find solutions to common problems. Head to their customer support site at https://www.bankofamerica.com/contactus/contactus.go. Here you can choose the topic you need help with. Choices include checking accounts, savings accounts, credit cards, online banking, mobile banking, text banking, and auto loans.
Each subsection has a list of standard questions and topics that you can browse to find the solution that is right for your problem.
Bank of America Social Media Accounts
Bank of America recognizes how vital social media is in today’s society – they leverage their social media accounts to better connect with their customer base. In fact, BOA encourages you to send them direct messages via social media if you have any customer service requests. They also provide their customers with updates and exciting news via their social media channels. Bank of America prefers you contact them via Twitter or Facebook if you’re going to make a customer service request via social media. Links to their social media accounts are below:
BOA’s Facebook: https://www.facebook.com/bandsofamerica/
BOA’s Twitter: https://twitter.com/bandsofamerica?lang=en
BOA’s LinkedIn: https://www.linkedin.com/company/bank-of-america
BOA’s Google+: https://plus.google.com/+BankofAmerica
BOA, commonly known as Bank of America, is one of the largest consumer banks on the planet. The large, multi-national bank has consumer and commercial lending divisions. It also has the most extensive wealth management division in the world. The company’s largest shareholder is Berkshire Hathaway – Warren Buffet’s conglomerate. Bank of America began operating as a bank in 1904 – it currently has over 200,000 employees around the globe. The bank has thousands of retail banking outlets across the country; they’re one of the most prominent credit card providers in the United States. BOA is traded on the New York Stock Exchange.