Bonton Customer Service Number

Bonton has been a cherished name in retail, providing exceptional customer service and an extensive selection of quality products. As Bonton transitions through significant changes, it maintains its commitment to customer care.

Bonton Customer Service Contact Information

Customer Service Number: Contact Bonton’s customer service at 1-800-945-4438 for personalized assistance. Knowledgeable representatives are available daily from 6 am to 12 am CST to help you with inquiries and purchases.

Mailing Address: Reflecting on a rich legacy, the Bonton offices remain at

121 West 36th Street,
Suite 411,
New York, NY 10018

You can print plain text or send scanned pages of enquires to the address. Even as the company evolves, the heart of Bonton’s history stays rooted in York, Pennsylvania.

Email Address: For quick questions or to get the latest on the going-out-of-business sale, email social@bonton.com. You can expect a response with the helpful information you need to make the most of Bonton’s offerings.

Bonton Digital Support and Resources

• Customer Support Site: Visit Bonton’s customer service page for guidance on maximizing your rewards, shopping the sale, and learning about the availability of your favorite items.
• Bonton Blog: Although the times are changing, Bonton’s blog remains a repository of company news and updates. Find the latest at blog.bonton.com.

Bonton Social Media

• Twitter: Follow Bonton on Twitter for the latest fashion and retail news.
• Facebook: Connect with Bonton on Facebook for community engagement and updates on sales.
• Pinterest: Discover styling ideas and products on Bonton’s Pinterest.
• Instagram: Get inspired by the latest trends on Bontonstyle’s Instagram.
• LinkedIn: Learn about the company’s heritage on The Bon-Ton Stores, Inc.’s LinkedIn.
• YouTube: Watch and subscribe to Bonton’s YouTube channel for fashion features and more.

Who Needs to Contact Bonton?

Individuals who shop at Bonton, a prominent retailer known for its volume of clothing, shoes, and beauty products, may need to contact their customer service. This includes customers who have recently made any purchase, those interested in taking advantage of Bonton’s going-out-of-business sales, and anyone seeking information about specific products or services offered by the company. Additionally, those with inquiries related to their rewards program or account details may also need to reach out.

Why Would Someone Need to Contact Bonton?

Customers might need to contact Bonton for various reasons, including:

• Inquiries about the ongoing going-out-of-business sales and available discounts.
• Questions related to purchases made either online or in-store.
• Information regarding the status of Bonton stores and their closing schedules.
• Assistance with returns, exchanges, or issues with purchased items.
• Clarifications about the rewards program amid the company’s closing.
• General customer service inquiries such as product availability, store hours, and services offered.

What Kind of Questions/Services/Problems Can the Customer Service Options Help With?

Bonton’s customer service can assist with:

• Details about ongoing sales and clearance items.
• Help with issues related to recent purchases, including product defects or order discrepancies.
• Information on store closures and the status of local Bon ton stores.
• Guidance on how to use and redeem rewards points during the closing phase.
• Clarifications on return policies and procedures amid the company’s liquidation.

What Would Be Helpful to Know?

• Bonton has a rich history dating back to 1898 from advanced book search, starting as a dry foods store and expanding into a significant retail presence.
• The company’s bankruptcy and closure have led to significant sales, offering customers substantial discounts.
• Bonton’s customer service continues to provide support during the liquidation process, addressing customer concerns and questions about the closing sales from new Google books.
• As the company is in the process of closing, customers should make any necessary contacts or purchases promptly.

About Bonton

Born in 1898, Bonton started as a humble dry goods store and grew into a prominent retailer with 267 locations. With subsidiaries known for quality and over 23,000 employees, Bon ton stores have been a cornerstone in the American retail landscape, bringing in $2.674 billion annually.

Bonton Headquarters Location Map