Booking.com Customer Service Number

Booking.com is a global brand with service lines in many countries. We will learn which numbers to call depending on your region. We also learn the numbers to call for Booking.com’s premium (Genius) customers. Furthermore, if you happen to be a property manager of a hotel listed on Booking.com, then we will let you know who to call if you need assistance.

This company also has an online contact form and support website that can help solve issues with billing, bookings, and technical problems. We will find out more about these options, as well as where to find the company’s social media accounts.

Booking.com Phone Number

The Booking.com international number is +31-70-770-3884 which operates 24/7. However, it’s recommended that you ring the number relevant to your country.

The Booking.com  US customer service number is 888-850-3958. This is available 24/7 for support and advice on a broad range of issues. These include last minute changes to your itinerary, issues making a booking with your credit card, or inability to get in contact with a property.  Just remember, you cannot make reservations by calling this number.

The company also has a customer service number for Genius members. These are frequent travelers that regularly use Booking.com. The US number is 917-421-7237.

If you are a manager/owner of a property listed on Booking.com and you need assistance, then you can call  888-850-4649. A representative can then help you with common issues, including declined or invalid credit cards being used to make bookings, overbooking/room unavailability, and last minute bookings.

If you’re not from the US, then have a look at the numbers below.

Canada:

Customer Service Number: 866-492-3245

Partner Support Number: 866-492-3246

Genius Member Service Number: 514-673-1922

UK:

Customer Service Number: 0203-5646725

Partner Support Number: 0203-684-7923

Genius Member Service Number: 020-3684-7925

Ireland:

Customer Service Number: 01-90-75-882

Partner Support Number: 01-907-5883

Genius Member Service Number: 01-907-5674

Australia:

Customer Service Number: 02-8228-1535

Partner Support Number: 02-8228-1536

Genius Member Service Number: 02-8228-1538

New Zealand:

Customer Service  Number: 09-915-2818

Partner Support Number: 09-915-2819

Genius Member Service Number: 09-915-2820

If your country is not listed, don’t worry. You can visit  https://www.booking.com/content/offices.html. This page displays Booking.com’s global network of support numbers.

Booking.com Contact Form

If you’re having trouble using the Booking.com website, can’t get the booking platform to accept your payment method or have another non-urgent technical problem, then you can send the company a message by visiting https://www.booking.com/content/contact-us.en-gb.html. Once there just click on the “Go to our help center” link. Next, select the “Get in touch” option. This will bring up an online form where you can ask your question.  Expect a turnaround time of up to 24 hours. 

Booking.com Mailing Address

The Booking.com international headquarters mailing address is Postbus 1639, 1000 BP Amsterdam, Netherlands. This mailing address is only recommended for those that want to give feedback about their experiences with Booking.com. Those that require answers to inquires are much better off using their website or contact numbers.

Booking.com Email Address

The main Booking.com email address is customer.service@booking.com. This is best used for non-urgent inquiries, just like the previously mentioned contact form. Again expect a 24-hour turnaround time.

Booking.com Customer Support Website

You can view FAQ’s by visiting https://www.booking.com/content/contact-us.en-gb.html and then selecting the “Go to our help center” option, followed by the “frequently asked questions” option. You will then be prompted to enter your login details before receiving access to the FAQ’s.

If you are already logged into your Booking.com account then simply scroll down to the bottom of the page. On the bottom-right of the page, you will see the “Customer Service Help” link. Select that option, and it will take you to the FAQ section.

These answers cover a range of topics including payments, cancellations, and property policies.

Booking.com Social Media Accounts

Booking.com hold a range of social media accounts.

For Facebook, visit https://www.facebook.com/bookingcom/

For Twitter, visit https://twitter.com/bookingcom?lang=en

For YouTube, visit https://www.youtube.com/channel/UCki–exq5QmxMgg001Ix9Aw

For LinkedIn, visit https://www.linkedin.com/company/booking.com

For Google+, visit https://plus.google.com/+Bookingcom

About Booking.com

Booking.com is a  hotel booking platform that hosts over 1.5 million properties across more than 100,000 global destinations. The site and mobile app are available in over 40 languages, and the company employs over 15,000 staff across 70 countries. With more than 1.5 million room nights being reserved every day, it is one of the most popular websites globally.

The company was first established in Amsterdam in 1996. In 2005 it was purchased by The Priceline Group, a US-based company.

The international headquarters are located at Herengracht 597, 1017 CE Amsterdam, Netherlands. The companies US headquarters are located at  800 Connecticut Avenue, Norwalk, CT

Booking.com Headquarters Location Map