Booking.com Customer Service Number

Booking.com is a leader in online travel and understands the importance of swift and reliable customer service for guests, accommodation partners, and travel agents. Whether you’re a frequent traveler with smart flex reservations, a property manager looking for technical support, or a guest with specific travel predictions, Booking.com offers a range of customer service options tailored to your needs.

Booking.com Customer Service Numbers

• International Customer Service Number: For 24/7 support, contact Booking.com’s international number at 31-70-770-3884. Please note regional numbers are available for localized assistance.
• United States Customer Service: In North America, you can contact Booking.com at 888-850-3958 anytime for help with reservations, cancellations, and guest payments.
• Genius Member Service: Frequent users of Booking.com with Genius status can dial 917-421-7237 for specialized customer care in the US.
• Property Manager Support: For property-related inquiries, US-based managers can call 888-850-4649 for assistance with booking management and guest requirements.

Booking.com Contact Form

Navigate to Booking.com’s contact page and select “Go to our help center” for non-urgent issues such as suspicious online behavior or fake reservations. The response time is typically within 24 hours.

Booking.com Customer Support Website

For FAQs and detailed information, visit Booking.com’s help center. Once logged in, you can access topics like reservation restrictions, review scores, and cancellation fees.

Booking.com Social Media

Connect with Booking.com through various platforms for updates and customer service help.

Facebook: facebook.com/bookingcom

Twitter: twitter.com/bookingcom

YouTube: https://youtube.com/bookingcom  

LinkedIn: linkedin.com/company/booking.com

Booking.com Mailing Addresses

• International Headquarters: Send postal correspondence to

  Postbus 1639,
  1000 BP Amsterdam,
  Netherlands

  This address is suitable for feedback and non-urgent inquiries.

• US Office: The United States headquarters are located at

  800 Connecticut Avenue,
  Norwalk, CT 06854

Booking.com App and Website

• Use the Booking.com mobile app to access services and manage your bookings conveniently. With real, verified reviews and a user-friendly interface, the app enhances your travel experience.
• The Booking.com website offers comprehensive travel articles, discover travel trends, and the Partner Community channel manager, enriching your travel planning and property management process.

Who Needs to Contact Booking.com?

Booking.com’s customer service is essential for various groups:

• Guests: Individuals who need assistance with their hotel or accommodation bookings, including modifications, cancellations, and special requests.
• Accommodation Partners: Hotel and property managers who list their properties on Booking.com and require support with guest bookings, room availability, payment processing, or technical issues with the platform.
• Travel Agents: Professionals managing travel plans for clients and needing information or support regarding reservations, commission queries, or partnership details.
• Investors and Media: Those seeking investor relations information or media inquiries related to Booking.com and its operations.

What Kind of Questions/Services/Problems Can the Customer Service Options Help With?

Booking.com customer service can assist with:

• Booking modifications, cancellations, and refund queries.
• Providing information about reservation dates, restrictions, and specific accommodation policies.
• Resolving technical issues on the Booking.com website or app.
• Assisting accommodation partners with managing listings, guest communications, and payment processes.
• Addressing concerns about guest reviews and ratings.
• Informing about the latest travel trends and forecasts.
• Handling issues related to fake bookings or security concerns.

What Would Be Helpful to Know?

• Booking.com provides services like Smart Flex reservations and offers flexible booking options.
• The company is a part of Booking Holdings Inc., indicating a broader range of services and partnerships in the travel industry.
• Accessibility support is available for both guests and partners, ensuring inclusive travel experiences.
• Partner community and channel manager tools are available for accommodation providers for efficient property management.
• Verified reviews from real guests offer reliable insights for future travelers.
• Travel agents can access dedicated resources and support for managing client itineraries effectively.

About Booking.com

Established in Amsterdam in 1996 and now a part of Booking Holdings Inc., Booking.com has evolved into a global force in the travel industry, offering a vast array of related services such as short-term rentals and verified reviews, leading travel predictions and contributing to online security awareness.

Booking.com Headquarters Location Map