If you’re one of the thousands of Americans that shops at Brooks Brothers, you might end up needing the Brooks Brothers customer service number at some stage. Brooks Brothers is one of America’s most famous clothing brands – it epitomizes classy American fashion. If you’re someone who enjoys their clothing, you’ll be pleased to know they value their customer service as well. If you need to speak with a customer service representative at Brooks Brothers, there is never a shortage of options available to you. Below we will take a look at all the different Brooks Brothers customer care options on offer.
Brooks Brothers Customer Service Number
As with most companies, calling Brooks Brother is often the best way to get in contact with customer care. This is because you can be put on the phone with a live person straight away. If you want to ensure that you speak with a live person instead of an automated service, calling Brooks Brothers during their customer service hours is your best option.
Customers use the number to ask about issues with orders, past orders, shipping problems, sizing issues, faulty clothing, returns, warranties, repair, alterations, new releases, promotions, gift cards, and more.
If you need to call Brooks Brothers, dial 1.800.274.1815.
Hours are as follows: Monday – Saturday: 8:00 AM – 9:00 PM (EST)
Brooks Brothers Email/Contact Form
If you need to email Brooks Brothers, you won’t be able to send them a direct email from your own account. Instead, you’ll need to access their customer contact form at
http://www.brooksbrothers.com/on/demandware.store/Sites-brooksbrothers-Site/default/CustomerService-ContactUs. Here you can enter your personal details, along with any questions that you might have.
Customers use this contact form to ask about issues with their orders, sizing, branding questions, store questions, technical problems, payment issues, return policies and more.
Brooks Brothers Mailing Address
If you need to send mail to Brooks Brothers, they actually encourage you to do so. While many companies prefer you to use their modern contact points, Brooks Brothers welcomes mail to their headquarters in the Northeast. If you are planning on sending a letter to Brooks Brothers, please direct all of your mail to the address below:
Customer Service Manager
100 Phoenix Avenue
Enfield, Connecticut 06082
The United States of America
Brooks Brothers Live Chat
Brooks Brother does not offer live chat for those who need to speak with a live person. If you want to speak with a live person, head to their customer service number mentioned above
Brooks Brothers Customer Support Website
If you don’t like asking for help, you can always find answers to your problems by heading to their customer support website. If you head to http://www.brooksbrothers.com/on/demandware.store/Sites-brooksbrothers-Site/default/CustomerService-ContactUs and look on the right-hand side of the page, you’ll find a list of different subjects you can explore.
You can find information on tracking your order, shipping, delivery, finding stores, requesting catalogs, canceling orders, gift cards, shipping gifts, returns, exchanges, and much, much more. This is a great starting point if you want to avoid speaking to someone on the phone!
Brooks Brothers Social Media Accounts
While Brooks Brother is considered one of the world’s most classic clothing brands, this hasn’t stopped the company from modernizing the way it connects with its customers. If you would like to check out Brooks Brothers via social media, you can do so by heading to their various social media accounts. Feel free to send them a direct message on Twitter or Facebook if you have any questions. Below are links to their primary accounts:
About Brooks Brothers
Brooks Brother is truly one of America’s most famous high-end clothing brands – the company has outfitted numerous Presidents throughout the country’s history. In fact, Brooks Brother is the oldest men’s clothing company in the United States – it first opened its doors in 1818 in Manhattan, New York City. Henry Sand Brooks was the original founder of the company, and it quickly grew from a small clothier to an internationally recognized brand. Currently, Brooks Brother operates a range of high-end clothing stores throughout the nation. The company is part of American folklore – it appears frequently in movies and novels from the past two centuries.
The clothier is known for having a range of celebrity customers. Brooks Brother remains a privately owned company.