Brooks Brothers Customer Service Number

Brooks Brothers, America’s oldest men’s clothing brand, embodies classic fashion and demonstrates exceptional customer care. Whether you’re shopping on Madison Avenue or browsing their online store, Brooks Brothers ensures that customer service is just a call or click away.

Brooks Brothers Customer Service Number

The Brooks Brothers customer service number is your direct line to personalized care. For inquiries about sizing, repairs, or the Brooks Brothers Platinum Mastercard, contact them at 1-800-274-1815.

Customer Service Hours:

Monday – Saturday: 8:00 am – 9:00 pm (EST)

Brooks Brothers Email and Contact Form

Brooks Brothers provides an efficient customer contact form for those who prefer written communication. Access it at Brooks Brothers Contact Us to submit queries about merchandise, corporate membership, or even legal notices.

Brooks Brothers Mailing Address

For customers inclined towards traditional mail, send your letters to:

Customer Service Manager
100 Phoenix Avenue
Enfield, Connecticut 06082

Brooks Brothers Customer Support Website

Brooks Brothers’ customer support website offers enhanced functionality for those seeking self-service options. From tracking orders to exchanges and returns, find detailed assistance at Brooks Brothers FAQs.

Brooks Brothers Social Media

Embrace the modern age by connecting with Brooks Brothers across various social media platforms. These channels offer a blend of targeted advertising, style inspiration, and customer engagement:

• Facebook: Brooks Brothers on Facebook
• Twitter: Brooks Brothers on Twitter
• Instagram: Brooks Brothers on Instagram

Who Needs to Contact Brooks Brothers?

• Fashion Enthusiasts and Customers: Those who shop or are interested in Brooks Brothers’ high-end clothing line.
• Gift Card Holders and Credit Card Users: Individuals holding Brooks Brothers Platinum Mastercard or gift cards seeking information on usage, balance, or benefits.
• Potential Shoppers: People exploring options for high-quality clothing and considering purchasing from Brooks Brothers.

Why Would Someone Need to Contact Them?

• Product Information and Purchase Queries: To gain details about clothing items, sizes, styles, and the process of making a purchase.
• Order and Shipping Inquiries: For updates on placed orders, shipping statuses, and delivery timelines.
• Payment and Billing Issues: Questions related to credit card charges, billing discrepancies, and credit approval processes.
• Gift Card and Rewards Information: To check gift card balances or understand the benefits of Brooks Brothers Platinum Mastercard.
• Return and Exchange Requests: Assistance with returning or exchanging merchandise and understanding the company’s policies.

What Kind of Questions/Services/Problems Can the Customer Service Options Help With?

• Product Specifications and Availability: Detailed information about clothing store items, including suits, shirts, pants, and sweaters.
• Measure Tailoring and Fitting: Guidance on Brooks Brothers’ measure tailoring services for a custom fit.
• Corporate Membership and Rewards: Information about corporate memberships and reward programs.
• Payment and Billing Inquiries: Clarifying payment methods, credit card use, and billing issues.
• Store Information: Details about Brooks Brothers locations and store-specific queries.

What Would Be Helpful to Know?

• Historical Significance: Understanding the Brooks Brothers’ long history and impact on American fashion, including its association with figures like Abraham Lincoln.
• Fashion Collaborations: Information on collaborations with designers like Michael Bastian for specialized collections.
• Sustainability and Manufacturing: Insights into Brooks Brothers’ commitment to sustainability and its American factories.
• Legal and Accessibility Information: Brooks Brothers adheres to legal notices and is committed to accessibility for all customers.
• Online Functionalities: Utilization of enhanced website functionalities for a better shopping experience, including popular searches and privacy preferences.

About Brooks Brothers

Founded in 1818 by Henry Sands Brooks, Brooks Brother has a storied history in American fashion, having dressed notable figures like Abraham Lincoln. With a legacy intertwined with New York City’s fabric, the brand continues to operate from its flagship store on Madison Avenue, among other locations nationwide.

Brooks Brothers’ Commitment to Quality and Service

Renowned for quality from American factories, Brooks Brothers extends its commitment to customer satisfaction. Whether purchasing a suit, shirt, dress, or sweater, you can expect nothing less than excellence. For any assistance with a Brooks Brothers purchase, their customer care team is ready to help.

Brooks Brothers Headquarters Location Map