Cadillac Customer Service Number

The Cadillac customer service number is one of the most significant resources for any owner of a luxury vehicle. Cadillac has been loyally serving its customers for generations, ensuring that every new edition of its automotive line is even better than the one before it. When you want the most luxurious vehicles on the road and one of the most exceptional support systems from any automotive producer anywhere, you want to contact Cadillac.

Cadillac Customer Service Number

Are you looking for a replacement owner’s manual for your new car? Are you concerned that your vehicle might be involved in some sort of recall and want to make sure that everything is in order? Are you having an issue on the road and need to take advantage of Cadillac Roadside Assistance? Pick up your phone and dial the Cadillac customer service number to reach out to some of the experts in the automotive field.

US: 800-333-4223 

Canada: 888-446-2000

International: 905-644-4112  

Cadillac General Assistance Phone Support Hours:

8 am to 9 pm ET, Monday – Friday

10 am to 2 pm ET, Saturday

When you call, you may be asked to provide your VIN, dealership name and location, vehicle delivery date, and current mileage.

Cadillac Customer Service Numbers for Roadside Assistance

• US Gas-Powered Vehicles: 800-224-1400 
• US Electric Vehicles: 800-224-1400 
• Canadian Gas-Powered Vehicles: 800-882-1112 
• Canadian Electric Vehicles: 844-637-1757

Cadillac Roadside Assistance Phone Support Hours:

All lines are available 24 hours, 7 days a week.

Cadillac Mailing Address

The heart of the Cadillac empire is found in the city that started it all, Detroit, Michigan. Below are the mailing addresses in the US and Canada, as well as the address for warranty questions. 

Cadillac Mailing Address, US:

Cadillac Customer Assistance Center
P.O. Box 33169
Detroit, Mi 48232-5169

Cadillac Mailing Address, Canada:

GM of Canada
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7, Canada

Mail Code 163-005

Cadillac Auto Warranty Mailing Address, US:

Cadillac Customer Assistance Center
P.O. Box 33169
Detroit, Mi 48232-5169

Cadillac Email Address, Live Chat

There’s no Cadillac customer support email address, but they do have live chat support available to reach a member of the customer service team.

Just click on the “Chat Now” tab found in the bottom right of every page of the Cadillac site, and you’ll have a well-trained member of their staff on hand to answer your questions.

Cadillac Live Chat: On every page of their website.

Cadillac Customer Support Website

When you’re preparing to purchase a new Cadillac, it helps to have the voice of experience and a quick answer to your concerns. The Powertrain warranty that comes with the Cadillac vehicle is excellent, but maybe you’re concerned about what you’re going to do while it’s in for servicing. Are you a discerning customer who wants to compare Cadillac’s Powertrain Warranty to other warranties in the luxury car industry? Check out their customer support site for manuals, vehicle and safety features, and helpful tutorials.

Cadillac Customer Support Site: https://www.cadillac.com/support

Cadillac Blog

Would you like to learn about the history of Cadillac and the paths it’s taken to reach its current state of excellence? Want to learn how Cadillac vehicles have affected the lives of their owners or what the next great strides in automotive technology coming out of their R&D labs are going to be? Maybe you just like keeping up with one of the great automotive companies in the world. You’ll enjoy reading through their blog and staying in touch with a company that’s always on the move.

Blog: http://www.cadillac.com/world-of-cadillac/dare-greatly

Cadillac Mobile Apps

There are multiple forms of apps available for the Cadillac family of vehicles. The most basic apps let you monitor any financing through them, allowing you to track your payments, make decisions about early payments or refinancing, and more. Individual vehicles also have apps that let you know when the car needs to be serviced. Don’t let another oil change pass you by; get alerted with your Cadillac app. Download the app from iTunes or Google Play.

iOS: https://itunes.apple.com/us/app/mycadillac/id398605251?mt=8 

Android: https://play.google.com/store/apps/details?id=com.gm.cadillac.nomad.ownership&hl=en

Cadillac Social Media

Are you an avid fan of the Cadillac family of vehicles and love to watch performance videos of the latest tech coming out of their factories? Want the most recent information about their performance vehicles and which ones are perfect for families? Maybe you follow racing and are eager to see which high-performance vehicles are being entered into the circuit this year. Whatever your passion for Cadillac is, you’ll find the most up-to-date information about the company and its cars through social media channels.

• Twitter: https://twitter.com/Cadillac
• Facebook: https://www.facebook.com/cadillac
• YouTube: https://www.youtube.com/user/cadillac
• Instagram: https://www.instagram.com/cadillac/
• LinkedIn: https://www.linkedin.com/company/cadillac/
• Pinterest: https://www.pinterest.com/cadillac/

About Cadillac

First established in 1908, Cadillac automobiles are presently being produced by General Motors, a company with a long and august history of car production. The name Cadillac was derived from the founder of Detroit, Antoine Laumet de La Mothe, Sieur de Cadillac. The company’s main offices can be found in the city of its birth, but it also holds offices in Switzerland, Australia, and Europe. Cadillac is a sister company of Opel, Hummer, Buick, Saab, Chevrolet, GNC, Saturn, and Saab.

Customer Service Number: 1-800-333-4223

Physical Location:

P.O. Box 33169,
Detroit, MI 48232-5169

Hours of Operation: 24/7 365

Company URL: http://www.cadillac.com/

Contact Points: Phone, Email, Social Media

Services Supported: Auto Financing, Leasing, Roadside Assistance, Powertrain Warranty

Cadillac Headquarters Location Map