Caltrain Customer Service Number

If you regularly take the Caltrain railway in Santa Clara, Palo Alto, San Mateo, Redwood City, Menlo Park, or the Bay Area, then having the Caltrain customer service number is vital for busy morning and evening rush hour travel. Caltrain railways are the most reliable in the San Francisco area, and as a public transportation company, they’re all about getting you to your next location. 

Caltrain Customer Service Number

Call their customer service number if you need help getting your ticket passes in order. Their customer service team will help with all of your account needs so that you can get on your way as you use Caltrain’s railways. As an established service for over a century, they want to ensure your experience on their modern transit is safe and fast for you.

Customer Service Number: 1-800-660-4287

Hours of Operation:

Weekdays from 7 am to 7 pm (PST)

Weekends and holidays from 8 am to 5 pm (PST)

Caltrain Mailing Address

Caltrain’s headquarters are located in San Carlos, California. If you wish to visit their offices or use their mailing address, send them a letter to the following address.

Mailing Address:

P.O. Box 3006
San Carlos, CA 94070-1306

Caltrain Email Address

While they don’t have an official email address, you can fill out their feedback form and message their CS team. Once you submit it, you’ll be able to get in contact with a representative, and they’ll be in touch with you shortly.

Email Address: http://www.caltrain.com/about/contact.html

Caltrain Live Chat

While Caltrain doesn’t offer a live chat feature, the company does have a customer service number and an email form you can fill out regarding any complaints or concerns.

Live Chat: N/A

Caltrain Mobile Apps

Want to keep track of your train tickets or find out if there might be transit delays in the morning? Download the Caltrain mobile ticketing app. With this app, you can purchase one-way or round-trip tickets for your trips around Santa Clara County and the San Francisco Peninsula. You can also use their trip planner to plan your day when you go out.

Mobile App: http://www.caltrain.com/Fares/howtobuy/CaltrainMobile.html

Caltrain Social Media

Love taking Caltrain each morning to work in San Bruno, Foster City, South San Francisco, or Morgan Hill? If so, follow Caltrain on social media. With their platforms, you can learn more about the Caltrain system and its latest news and promotions. With multiple platforms to follow them on, you’ll have numerous ways to connect with Caltrain.

Facebook: http://www.facebook.com/caltrain

Pinterest: http://www.pinterest.com/caltrain

Instagram: http://www.instagram.com/gocaltrain

YouTube: https://www.youtube.com/channel/UCNUHNVtBDCyHpvATBQstLTA

About Caltrain

Caltrain is a community rail line that runs along the San Francisco Peninsula, through the South Bay to San Jose and Gilroy. It was founded in 1863 by the San Francisco and San Jose Railway Company. However, the modern system people know today as Caltrain was modernized in 1992 and has been providing safe, reliable, and sustainable railroads for people to travel between each San Francisco station.

Customer Service Number: 1-800-660-4287

Physical Location: 

1250 San Carlos Ave.,
San Carlos, CA 94070-1306

Hours of Operation: 7 am – 7 pm / Weekends & Holidays: 8 am – 5 pm

Company URL: http://www.caltrain.com/

Contact Points: social media, phone, contact form, mail

Services Supported: Rail travel

Caltrain Headquarters Location Map