If you’re shopping for a used car or looking for a vehicle history report, then you may need to contact the Carfax customer service number. Because the process can be slightly tasking when trying to make the right decisions for your vehicle future, they office several customer service platforms to ease the process for you! Not only do they answer commonly asked questions on their website but they also offer customer support from customer care representatives who are happy to help you with all your needs. If find yourself needing to contact their customer support team, you have a few different options available to you. Check out the rest of the article below to find out all the customer service avenues available to you through Carfax!
Carfax Customer Service Number
To contact Carfax for any of your customer service needs you can contact their headquarters at 703-934-2664. They also have a fax number for dealers and vehicle owners to fax documents to at 703-691-2861. Customer support agents are happy to assist you with any questions you may have with Carfax.
Carfax Email/Contact Form
If you would like to communicate with customer service online at Carfax you can submit questions, requests changes to a report, receive other types of support. On the help center site, you can enter your information and questions or concerns here:
You can also directly email Carfax at:
Carfax Mailing Address
If you would like to send mail to Carfax, you can do so by sending letters to their headquarters. The Carfax full mailing address is below:
5860 Trinity Parkway Suite 600
Centreville, VA 20120
Carfax Live Chat
If you are looking to connect with a member of Carfax’s customer support team, there are live chat agents available to you! However, they cannot assist you with research related questions. To learn more about live chat and to connect with a customer care specialist today check out this link on their website: https://support.carfax.com/c_chat.
Carfax Customer Support Website
Carfax provides excellent customer service and helping customers run a vehicle history report. On the contact page of their website, you can submit a form with your name and contact information and a question or concern. You must also enter a VIN and report purchase date. The web page also offers a dealer support link for dealership accounts as well as a consumer report for questions about your account or vehicle history report. You can also log in to your account to chat with a customer service agent.
You can find the contact page for Carfax here: https://support.carfax.com/c_contactus.
Carfax Social Media Accounts
Carfax offers so many great services to auto dealers and potential vehicle owners. They use their social media tools to advertise their services and promote the benefits of getting a vehicle report. They provide details on what the report will show as well as customer reviews on social media. Check out Carfax on their social media accounts below:
Carfax Facebook: https://www.facebook.com/carfax
Carfax Twitter: https://twitter.com/carfaxreports
Carfax LinkedIn: https://www.linkedin.com/company/carfax
Carfax Google+: https://plus.google.com/+carfax
Carfax YouTube: https://www.youtube.com/user/Carfax
Carfax was founded in 1984 in Columbia, Missouri, and supplies vehicle history reports. The company assists individual consumers and businesses on used cars by creating reports on the cars they are purchasing. They serve customers in the United States and Canada. The company helps automobile shoppers find more history on their potential vehicle using the VIN. The reports provide information on service records, number of accidents, number of owners, any major repair work, odometer readings, and title information. They offer many free services like myCARFAX, however, there are additional charges for more comprehensive reports. Numerous auto dealers use Carfax and will provide a free Carfax report to customers purchasing a vehicle. The company is headquartered in Centreville, Virginia.