Carfax Customer Service Number

If you’re shopping for a used car or looking for a vehicle history report, then you may need to contact the Carfax customer service number. Because the process can be slightly tasking when trying to make the right decisions for your vehicle’s future, they offer several customer service platforms to ease the process for you. They answer commonly asked questions on their website and offer customer support from customer care representatives who are happy to help you with all your needs. If you find yourself needing to contact their customer support team, you have a few different options available to you. Check out the rest of the article below to find out all the customer service avenues available to you through Carfax.

Carfax Customer Service Number

Carfax prefers customers to contact them via their online contact forms and email addresses rather than through phone support. However, their headquarters phone number is available to contact if you need customer support, have a question about a Carfax report, or want more information about Carfax vehicle history products. To contact Carfax for any of these customer service needs, you can call their headquarters at 800-464-7655. They also have a fax number for dealers and vehicle owners to fax documents to at 866-728-6455. 

Carfax Email/Contact Form

If you would like to communicate with customer service online at Carfax, you can submit questions, request changes to a report, and receive other types of support through their email address and online contact form.

• Carfax Contact Form: https://support.carfax.com/contact-us/general/ 
• Carfax Email Address: carfaxwebsupport@carfax.com 
• Carfax Email Address for Documentation: ConsumerResearch@carfax.com 

Carfax Mailing Address

If you would like to send mail to Carfax, you can do so by sending letters to their headquarters. The Carfax full mailing address is below:

Carfax
5860 Trinity Parkway, Suite 600
Centreville, VA 20120

Carfax Virtual Assistant

If you are looking to connect with a member of Carfax’s customer support team, there is a virtual assistant available 24/7. However, the virtual assistant cannot help you with account-related questions. Visit the Carfax customer help website and click the chat button to begin your virtual assistant session.

Carfax Virtual Assistant: https://support.carfax.com/home/ 

Carfax Customer Support Website

Carfax provides excellent customer service and helps customers run a vehicle history report. On the contact page of their website, you can submit a form with your name and contact information and a question or concern. The web page also offers a dealer support link for dealership accounts as well as a consumer report for questions about your account or vehicle history report. You can also log in to your account to chat with a customer service agent.

Carfax Customer Support Website: https://support.carfax.com/home/ 

Carfax Social Media Accounts

Carfax offers so many great services to auto dealers and potential vehicle owners. They use their social media platforms to advertise their services and promote the benefits of getting a Carfax vehicle history report. They provide details on what the report will show as well as post customer reviews on their social media feeds. Check out Carfax on their social media accounts below:

• Carfax Facebook: https://www.facebook.com/CARFAXinc 
• Carfax Twitter: https://twitter.com/CARFAXinc 
• Carfax LinkedIn: https://www.linkedin.com/company/carfax 
• Carfax Instagram: https://www.instagram.com/CARFAXinc/ 
• Carfax YouTube: https://www.youtube.com/user/Carfax 

About Carfax

Carfax was founded in 1984 in Columbia, Missouri, to supply reliable vehicle history reports for consumers interested in buying and maintaining vehicles. The company helps automobile shoppers learn the history of their potential vehicle using its VIN. The reports provide information on service records, vehicle inspection history, number of accidents, number of owners, any major repair work, odometer readings, and title information, offering a complete history to help consumers make a better decision about a vehicle purchase. Numerous auto dealers use Carfax and provide a free Carfax report to customers purchasing one of their vehicles. 

Carfax Headquarters Location Map