Catherines Customer Service Number

When you’ve placed an order with one of the greatest plus-size women’s retailers in the world, you’re probably going to be calling Catherine’s customer service number to get assistance with your shipment’s arrival. Since its days as “Charming Shoppes,” this company has been working hard to bring some of the leading fashions to the plus-size industry. No matter your size, you deserve to look fabulous. That’s the ambition that has driven Catherine’s family of stores.

Catherine’s Customer Service Number

Looking for information about careers with Catherine’s? Want to get help understanding their size chart? Want to learn more about the company that makes making you look good a priority for them? Pick up the phone and talk to the experts at Catherine’s customer service number. They’ll help you make the most of your experience and learn how to take advantage of their return and exchange policies or locate a physical store near you. Catherine’s has been proud to serve customers from every walk of life for generations and will continue to aid you in your pursuit of beauty.

Catherine’s Customer Service Number: 1-800-489-3616

You can call this number any time as they are always open.

If you’d like to place an order over the phone using a credit card or alternative payment method for payment, you can call the number below.

Catherine’s Order Phone Number: 1-800-723-5821

Catherine’s Mailing Address

Catherine’s is under the umbrella of FullBeauty Brands. Through this office, they continue to support women in their pursuit of high-quality, attractive, plus-size clothing. They know that you don’t have to be a size 2 to look fantastic, and they strive every day to produce clothing that proves it.

Catherine’s Mailing Address:

500 S Mesa Hills Dr.,
El Paso, TX 79912

Catherine’s Email Address/Contact Form

There’s no need to pick up the phone when you need help from Catherine’s with an item. Just click on the link below, and you can get information about their products, get quotes on shipping, or discuss large orders with their email support team.

Catherine’s Contact Form: https://www.catherines.com/contactus

Catherine’s Live Chat

If you have questions and would like to chat with a real person for a personalized web experience, you can use the chat feature on the website. You will need to state your question and enter your email in case they need to follow up with you about anything. If you can’t wait around for someone to join the chat, you can also email them directly from the chat as well.

Catherine’s Live Chat: https://www.catherines.com/contactus

The live chat can be found in the bottom right-hand corner of the Contact Us page and reps staff the chat 24/7.

Catherine’s Customer Support Website

Catherine’s has a very robust and properly functioning customer service page. If you are having any trouble, this is the place to get help. 

For customers who need to change their order after checkout, such as adding or removing items, you can find out how to do that by clicking the “Shopping” button. You can also learn how to update your billing address or find out the various ways you can pay at checkout.

For a return question, click on the “Returns” button. Here, you can request a return shipping label when you provide your order number on your packing slip. You can also check the status of your return here. 

If you put in the wrong shipping address at checkout, you can go to the “Shipping Info” button to see how to change it. You can also check the status of your shipment here. 

If you need to do an exchange or check on the status of an exchange, click on the “Exchange” button. 

Not sure how to measure yourself to know if something will it? Click on the “Size and Fit” button for sizing charts, measuring tips, and what Catherine’s thinks about a fit. 

Catherine’s has its own credit card as well, which you can learn all about when you click the “Credit Card” button.

Catherine’s Customer Support Site: https://catherines.custhelp.com

Catherine’s Social Media

Want to stay on top of the latest fashions coming out of Catherine’s design labs? Summer is coming on, and you know they’ll be running the air conditioner too high in your office, so you’ll want to be prepared with a great item, like a top. Keeping your ear to the ground for great deals and new offers from Catherine’s? Follow their social media channels, and you’ll get tips on the year’s latest fashions, how to layer for all seasons, and what’s new at their stores.

• Catherine’s X/Twitter: https://twitter.com/CatherinesPlus
  • Customers can share pictures of their latest great fitting styles on Catherine’s Twitter.
• Catherine’s Facebook: https://www.facebook.com/CatherinesPlusSizes
  • Check Catherine’s Facebook page for public notices on the latest offers and the latest news on great fitting styles.
• Catherine’s Instagram: https://www.instagram.com/catherinesplus/
  • Catherine’s takes care to share press releases of daily fun and inspiration. They also share relevant adverts for many new items.
• Catherine’s YouTube: https://www.youtube.com/channel/UCufAYCTzcJydKZesap_Qs8w
  • Catherine’s shares how they partnered with Nationwide Children’s Hospital to help raise donations and awareness. Watch the heart-warming videos of some of the family that have benefited from this partnership on their YouTube channel.
• Catherine’s Pinterest: https://www.pinterest.com/catherinesplus/
  • Do you need help figuring out how to wear that purchase whose arrival you waited on? Pinterest helps many customers, even in the United States, have a personalized web experience. Check out all of Catherine’s Plus boards for help with a great style.  

About Catherine’s

In 1940, a company was founded under the name Charming Shoppes. While most are unfamiliar with the name today, this company would grow to become the holding company for some of the world’s most recognizable brands of women’s plus-size clothing. If you’ve ever shopped with Lane Bryant’s or, of course, Catherine’s, you’ve been doing business with a clothing company that’s been in business since 1940. While many of the brands they’ve launched have passed into history, including Modern Woman, Fashion Bug, and PS, Catherine’s remains one of the most influential names and powers of their company.

Catherines Headquarters Location Map