Charlotte Russe is an American retail clothing company which offers a dedicated customer service number. We will find out what this number is so that you can get help with returns and exchanges, find out about the latest fashion releases, and find your nearest store.
If you don’t want to make a phone call, then we will show you how to get in touch with the company via its online contact forms. These are provided to help customers track their orders and to help with a range of customer service inquiries.
We will also make sure you know the correct mailing address for returning a product. And last of all, we will supply the links to the company’s social media accounts and help forum.
Charlotte Russe Customer Service Number
If you need help locating your nearest Charlotte Russe store, need to return/exchange an article of clothing, or require any other customer assistance contact 1-888-211-7271. This number is available Monday to Friday from 9am-10pm EST and Saturday to Sunday from 10am-7pm EST.
You should expect on-hold times of 1-2 minutes. The number is busiest between 9am and 11am and from 5pm onwards.
Charlotte Russe Contact Form
The company has a range of contact forms on its website.
If you wish to track your order visit https://www.charlotterusse.com/orders. You can then login to your account to see the status of your order. If you are not a registered user then simply use the contact form supplied. You will need to supply your order number, order email, and billing ZIP code. Information about your order will then be displayed immediately.
For information about new Charlotte Russe merchandise, how to exchange an item for a different size, or for account login issues then just use the contact form at https://www.charlotterusse.com/contactus. You will be required to supply your name, email address, and a message outlining your inquiry/issue. Expect a response within 24 business hours.
Charlotte Russe Mailing Address
If you wish to leave feedback for the company, then you can send a letter to their company headquarters at:
Charlotte Russe Holding, Inc.
5910 Pacific Center Blvd. Suite 120
San Diego, CA 92121
To return an item purchased in the US, post it to:
Attn: Returns Department
1560 East Stateline Rd.
Southaven, MS 38671
To return an item purchased in Canada, post it to:
Charlotte Russe Returns
120-9133 Leslie St
Richmond Hill, ON L4B 4N1
Charlotte Russe Customer Support Website
If you’re wondering why your package hasn’t arrived yet or wish to know what types of payment the company accepts then pay a visit to https://www.charlotterusse.com/faqs.html. It’s here that you will find the answers to a range of frequently asked questions.
If you’re confused about exactly how the company’s clothing sizing works, then just take a look at their sizing charts, found at https://www.charlotterusse.com/size-chart.html.
To locate your nearest Charlotte Russe visit https://www.charlotterusse.com/stores.
Charlotte Russe Social Media Accounts
To find out about the latest fashion trends and releases check out the company’s social media accounts.
For Facebook, visit https://www.facebook.com/CharlotteRusse/
For Twitter, visit https://twitter.com/CharlotteRusse
For YouTube, visit https://www.youtube.com/user/charlotterusse
For Google+, visit https://plus.google.com/+charlotterusse
For LinkedIn, visit https://www.linkedin.com/company/charlotte-russe
Charlotte Russe Help Forum
The company also operates a help forum at https://charlotterusse.knoji.com/questions/. If you still can’t find the answers to your questions, then this site is a good option. You can read answers to a variety of questions posted by community members. You can also post your own questions. Simply select the “ask a question” option at the top of the page. You will then be required to register for the forum by using Facebook, Twitter, or email.
About Charlotte Russe
Charlotte Russe is a chain of clothing retail stores with over 560 locations in the US. The company’s fashion style mainly targets young women. The company employs over 8,000 staff and has annual revenue of over $1 billion.
The company was first founded in 1975 by the Lawrence brothers, who all worked together in the family clothing business. The first Charlotte Russe storefront was established in San Diego, California. From there the company experienced rapid expansions with dozens more stores opening within the preceding years.
It was in 1991 that the company first hit a revenue of $50 Million. The company was purchased in 1996 by the Saunders Karp & Megrue investment firm. These new owners drove the company through rapid expansion: developing it into a chain of shopping mall stores.
The company headquarters are located at 5910 Pacific Center Blvd, Suite 120, San Diego, CA 92121.