Charlotte Russe Customer Service Number

Charlotte Russe is an American retail clothing company with a dedicated customer service number. We have that number so you can get help with returns and exchanges, find out about the latest fashion releases, and locate your nearest store.

If you don’t want to make a phone call, we will show you how to get in touch with the company via its customer service email addresses. These are provided to help customers track their orders and to help with a range of customer service inquiries.

We will also make sure you know the correct mailing address for returning a product. And last of all, we will supply information for the company’s social media accounts and help forum.

Charlotte Russe Customer Service Number

If you need help locating your nearest Charlotte Russe store, need to return/exchange an article of clothing, want to ask about the latest drops, or require any other customer assistance, contact the company by phone at 1-888-211-7271. This phone number is available Monday to Friday from 8:30 am to 5:30 pm.

You should expect on-hold times of 1-2 minutes. The number is busiest between 9 am and 11 am and from 4 pm onwards.

Charlotte Russe customer service number: 1-888-211-7271

Charlotte Russe Email Addresses

The company has assorted email addresses on its website to get a hold of the customer service team.

If you wish to track your order, visit https://charlotterusse.com/account. You can then log in to your account to see the status of your order. If you are not a registered user, simply use the contact form supplied to sign up. You will need to provide your order number, order email, and billing ZIP code. Information about your order will then be displayed immediately.

For information about Charlotte Russe merchandise you purchased online, like how to exchange an item for a different size, account login issues, or how to access a new sale price after you bought an item, email cs@charlotterusse.com. For issues or questions about anything you purchased in a Charlotte Russe store, email customerservice@charlotterusse.com. Expect a response within 24 business hours from either email address.

Charlotte Russe Mailing Address

If you wish to leave feedback for the company by mail, then you can send a letter to their company headquarters at:

Charlotte Russe Holding, Inc.
5910 Pacific Center Blvd.
Suite 120
San Diego, CA 92121

To return an item purchased in the US, mail it to the following addresses based on where you’re shipping from:

If shipping from Alaska, Arizona, California, Colorado, Hawaii, Idaho, Kansas, Montana, Nebraska, Nevada, New Mexico, North Dakota, Oklahoma, Oregon, South Dakota, Texas, Utah, Washington, or Wyoming, return to:

Charlotte Russe Online Returns
525 W Manville Street
Compton, California 90220

If shipping from Alabama, Arkansas, Connecticut, Delaware, Illinois, Indiana, Iowa, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin, return to:

Charlotte Russe Online Returns

1 Passaic Street – Building 24
Wood-Ridge, New Jersey 07075

If shipping from Florida, Georgia, Kentucky, South Carolina, or Tennessee, return to:

Charlotte Russe Online Returns
9175 NW 117th Ave
Medley, Florida 33178

Charlotte Russe Customer Support Website

If you’re wondering why your package hasn’t arrived yet or wish to know what types of payment the company accepts, you can access answers to frequently asked questions by visiting https://www.charlotterusse.com/faqs.html. 

If you’re confused about exactly how the company’s clothing sizing works and want to make sure you have the right size before heading to the online checkout, then take a look at their sizing charts, found at https://charlotterusse.com/pages/size-guide.

To locate your nearest Charlotte Russe shop, visit https://charlotterusse.com/pages/store-locator.

Charlotte Russe Social Media Accounts

Check out the company’s social media accounts to learn about its latest fashion trends and releases.

Facebook: https://www.facebook.com/CharlotteRusse/

X, formerly known as Twitter: https://twitter.com/CharlotteRusse

YouTube: https://www.youtube.com/user/charlotterusse

LinkedIn: https://www.linkedin.com/company/charlotte-russe

About Charlotte Russe

Charlotte Russe is a chain of clothing retail stores with over 560 locations in the US. The company’s fashion style mainly targets young women. The company employs over 8,000 staff and has annual revenue of over $1 billion.

The company was founded in 1975 by the Lawrence brothers, who all worked together in the family clothing business. The first Charlotte Russe storefront was established in San Diego, California. From there, the company experienced rapid expansion, with dozens more stores opening within the preceding years.

It was in 1991 that the company first hit a revenue of $50 Million. The company was purchased in 1996 by the Saunders Karp & Megrue investment firm. These new owners drove the company forward, developing it into a chain of shopping mall stores.

The company headquarters are located at

5910 Pacific Center Blvd,
Suite 120,
San Diego, CA 92121.

Charlotte Russe Headquarters Location Map