The Citi is a credit option available from Citi Bank, part of the Citigroup family of companies. There are numerous credit card options available from Citi Bank, supported by their team of representatives and robust support center. In addition, they provide numerous options for reaching out and obtaining support for your credit needs.
Citi Credit Card Website
There isn’t a single site available strictly for Citi Credit Cards. So instead, support for the Citi Credit Card is rolled into their main website listed below. Through this site, you’ll be able to receive live chat support, access their help center, and manage all your Citi Bank accounts, including your credit card.
Citi Credit Card Website: https://www.citi.com/
Citi Credit Card Customer Service Number
Citi Group provides ample customer service support by phone for all its offerings. Among those services supported is the Citi Credit Card. You’ll need to have appropriate contact information before reaching out to them, such as your card number and security code. You’ll have to provide personal information, including your SSN, to validate your account. This is one great way to inquire about your balances, report a missing card, or ask about other concerns related to your card.
Citi Credit Card Customer Service Number: 888-248-4226
Citi Credit Card Customer Service Mailing Address
The home of CitiGroup is located in New York City. While you can reach them at the below address to request support, you should only do so if directed by a representative. Be sure to get support through some other means before sending important documents to this address.
Citi Credit Card Customer Service Mailing Address: 388 Greenwich Street, New York, NY 10013
Citi Credit Card Customer Service Email Address
Citi Bank provides a convenient email option for its customers. This is a useful method of communicating about complex topics regarding your account. It permits their staff to communicate with you one-on-one, allowing them to maintain control of the issue until it’s finally resolved. You also benefit by receiving digital copies of all communications and any documents that are sent.
Citi Credit Card Customer Service Email Address: firstname.lastname@example.org
Citi Credit Card Customer Service Help Center
It’s common for customers to have a lot of questions about their credit accounts. Many of the most commonly asked questions are addressed in their extensive database of articles. Finding the answer to a common question helps speed up the resolution of your concern. It also helps that the help center is there 24-7, with no concern about Citi’s hours of operation or trying to fit their schedule into yours.
Citi Credit Card Customer Service Help Center: https://online.citi.com/US/ag/helptopic
Citi Credit Card Customer Service Live Chat
Suppose you’re looking for a speedy resolution that gives personal attention to your issue while allowing you to maintain your privacy. In that case, Live Chat is a good option. You won’t have to worry about communicating sensitive information where you can be overheard and will have a digital record of the conversation to back you up. In order to access their live chat, you’ll have to have a Citi Bank account and log in through their web portal. Once logged in, you can press the Live Chat button for immediate care.
Citi Credit Card Customer Service Live Chat: https://online.citibank.com/US/JRS/portal/contactus.do?ID=ContactUsBanking
Citi Credit Card Customer Service Contact Us Form
Their customer contact form allows you to present your concern conveniently, not tied to banking hours. Through this form, you’ll be able to select one of a number of ways you can be contacted in return. They generally have a 24 hour response time and will reach out to you using your preferred method. This contact form is best used when your concerns aren’t urgent or you cannot access the other available methods.
Citi Credit Card Customer Service Contact Us Form: https://online.citi.com/US/ag/contactus
Citi Credit Card Customer Service Mobile App
This app from CitiGroup is available on both the Android and iOS platforms. Using this app, you’ll be able to manage your accounts, make payments, check activity, and more. It’s a convenient way to take care of all your Citi Credit needs without the help of a representative. In addition, access to live support is also provided through this app.
Citi Credit Card Customer Service Social Media Sites
Suppose you’re looking for general answers about the services offered by CitiGroup and their Citi Credit Card. In that case, social media can be an effective way to go. However, you won’t want to provide personal information through this platform as your responses are publicly visible. LinkedIn provides a great way to discover career opportunities with CitiGroup. Through YouTube, you’ll be able to get valuable financial tips and practices to protect your personal information.
About Citi Credit Card
CitiGroup is a worldwide financial institution that provides banking and financial services. They’re the third-largest bank in the United States when measured by assets and result from a merger of Citicorp and Travelers Group in 1998. It spans 140 countries and has 16,000 offices employing 357,000 people worldwide.
Customer Service Number: 888-248-4226
Address: 388 Greenwich Street, New York, NY 10013
Contact Points: 24/7 Live Chat/Phone Support, Email
Services Supported: Citi Credit Card Support