Citizens Bank Customer Service Number

You can use the Citizens Bank customer service number for questions, issues, problems, or other inquiries regarding the company’s financial services. Citizens Bank is one of the largest retail banks in the United States, offering its comprehensive range of services to people, corporations, and all sorts of other institutions. Customers may contact Citizens Bank through the customer service phone number and various phone numbers for many reasons. Inquiries regarding the interest rates offered, rate quotes, how loans impact credit, signing up for online banking, how to request and activate a debit card, and many more are very common. 

Citizens Bank is often educating its client base on how to see their accounts, account summaries, details regarding the number of transfers within online banking, paying bills, and many more intricacies. Clients can also contact them about checks, mortgages, loan servicing, business banking, investing and retirement, a home equity line, checking accounts, and the many other services offered by Citizens Bank. 

Citizens Bank Customer Service Number

Citizens Bank has several numbers, each with customer service representatives ready to offer the best solutions for specific customers with the shortest wait. You can contact Citizens for general questions, mobile banking, business services, and more. Call the number that best fits your financial needs. Take note that business day hours are longer than weekend hours.

Citizens Bank Customer Service Number: 1-800-922-9999

For Information in Spanish (Para información en Español), call: 888-398-7900.

Hours:

Mon-Fri 7:00 am – 10:00 am EST

Sat-Sun 9:00 am – 6:00 am EST

Citizens Mobile Banking Customer Service Number: 1-877-670-4100

Hours:

Mon-Fri 7:00 am – 10:00 pm EST

Sat-Sun 9:00 am – 6:00 pm EST

Citizens Business Account Customer Service Number: 1-800-862-6200

Hours:

Mon-Fri 7:00 am – 10:00 pm EST

Sat 9:00 am – 6:00 pm EST

Citizens Bank Customer Support Website

The Citizens Bank customer support website is very informative, with information about banking, your credit card, borrowing, student lending, savings accounts, retirement, and wealth management. There is plenty of contact information listed on the Citizens Bank website, so you are sure to find what you need. Each method of communication offers a unique way to stay in touch with Citizens Bank, and each has its respective purposes and benefits. 

Citizens Bank Customer Support: https://www.citizensbank.com/customer-service/contact-us.aspx 

If your question is more general, you may be able to find an answer in the FAQ section. On this page, you can also schedule an appointment at a local branch or search for nearby Citizens locations. 

Citizens Bank FAQ Page: https://www.citizensbank.com/customer-service/faqs/overview.aspx 

Another option is to log into your account and send a secure message to Citizens. You can do this by clicking the login button at the top right corner. You can also create a new account here if you don’t already have one.

Citizens Bank Login: https://www.citizensbankonline.com/olb-root/login 

Citizens Bank Mailing Address

For some specific claims, a customer service representative may suggest using the customer service department at the company’s corporate headquarters. If this is the case, send your letter to the following address. 

Unless otherwise specified, then use the address of Citizens Bank offices in Connecticut, Delaware, Florida, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, and Washington D.C. 

Citizens Bank Mailing Address:

Citizens Bank Headquarters
100 N
Main Street
Providence, RI 02903

Citizens Bank Mobile App

The Citizens app is another digital banking area where you can access customer service. You’ll be able to manage your checking and savings account, check your transaction history, make a payment, use the “contact us” section for help, find local locations, and use other online services. Below, you’ll find the links where you can download the Citizens Bank app. 

Apple Store: https://apps.apple.com/us/app/citizens-bank-mobile-banking/id388082488 

Google Play: https://play.google.com/store/apps/details?id=com.citizensbank.androidapp&hl=en_US&gl=US 

Citizens Bank Social Media

Citizens Bank manages accounts on a few major social media platforms. Using these mediums, Citizens Bank reaches customers on a more personal level, offering information about new services, promotions, deals, campaigns, and any sort of changes occurring within the company. Just ensure that you don’t share any account inquiries or personal information like your account number on these public sites.

Facebook: https://www.facebook.com/citizensbank/

Instagram: https://www.instagram.com/citizensbank/ 

X (Twitter): https://twitter.com/CitizensBank

LinkedIn: https://www.linkedin.com/company/citizens-bank/ 

YouTube: https://www.youtube.com/citizensbank 

Citizens Bank’s YouTube is an excellent source for financial education and tips.

About Citizens Bank

Citizens Bank is the evolved form of High Street Bank, which was founded in 1828. By 1871, High Street Bank had established Citizens Savings Bank. Many years later, there are now over 1,000 branches around the United States. Since 2015, the Citizens Financial Group has been an independent company and has grown into one of the largest banks in America. Today, Citizens Bank defines itself by its community initiatives, its impressive range of current financial services offered, and its motivation to become the top regional banking institution in the country.

Customer Service Number: 1-800-922-9999 

Physical Location:

Citizens Bank Headquarters
100 N
Main St.,
Providence, RI 02903

Hours of Operation: Customer service number is available Mon-Fri 7:00 am – 10:00 pm EST, Sat-Sun 9:00 am – 6:00 pm EST

Company URL: https://www.citizensbank.com/

Contact Points: Phone, mailing address, website, app, and social media

Services Supported: Personal banking, commercial banking, loan and credit card services, student lending, retirement, wealth and investing, and online banking

Citizens Bank Headquarters Location Map