Citizens Bank Customer Service Number

You can use the Citizens Bank customer service number for questions, issues, problems, or other inquiries regarding the company’s financial services. Citizens Bank is the twelfth largest retail bank in the United States, offering its comprehensive range of services to people, corporations, and all sorts of other institutions. Through the customer service phone number and various phone numbers, customers contact Citizens Bank for many reasons. Inquiries regarding the interest rates offered, rate quotes, how loans impact credit, signing up for online banking, how to request and activate a debit card, and many more are very common. Citizens Bank is often educating their client base on how to see their accounts, account summaries, details regarding the number of transfers within online banking, paying bills, and many of the more intricacies which come along with mortgages, loans, business banking, investing and retirement, home equity, checking accounts, and the myriad of other services offered by Citizens Bank.

Citizens Bank Customer Service Number

Citizens Bank has several different numbers, each with customer service representatives ready to offer the best solutions for specific customers with the shortest wait.

For General Assistance, call Citizens Bank: 1-800-922-9999, available 24/7.

For Business Banking Assistance, call Business: 1-800-862-6200, available 24/7.

For Mobile Banking Customer Service, call: 1-877-670-4100, available 24/7.

For Information in Spanish (Para Información en Español), call: 888-398-7900, available 24/7.

Citizens Bank Email & Contact Form

To reach the customer service representatives, you must log in and create an account with Citizens Bank. Then, use the Contact page and follow the “Email Us” link to lead to the page which will allow you to write your stated concern directly to the proper customer care professional. This method of communication can lead to the fastest and most helpful results.

Citizens Bank Contact Form:https://www.citizensbank.com/customer-service/contact-us.aspx

Citizens Bank Customer Support Website

The Citizens Bank customer support website is very informative, with information about Banking & Credit Cards, Borrowing, Student Lending, Retirement, and Wealth & Investing. As well as a page with an impressive collection of FAQs which provides a significant amount of valuable information, the site also features many contact options: “Call Us,” “Email Us,” “Mail Us,” “Visit Us,” and “Connect with Us.” Each of these methods of communication offers a unique way to stay in touch with Citizens Bank, and each has its respective purposes and benefits.

Citizens Bank Customer Support: https://www.citizensbank.com/customer-service/

Citizens Bank Social Media

Citizens Bank manages accounts on two of the major social media platforms, Facebook and Twitter. Using these two mediums, Citizens Bank reaches customers on a more personal level, offering information about new services, promotions, deals, campaigns, and any sort of changes occurring within the company.

Facebook: https://www.facebook.com/citizensbank/

Twitter: https://twitter.com/CitizensBank

Citizens Bank Mailing Address

For different types of specific claims, a customer service representative may suggest using the customer service department at the company’s corporate headquarters. If this is the case, send your letter to the following address. Or, if otherwise specified, use the address of Citizens Bank offices in Connecticut, Delaware, New Hampshire, Massachusetts, New Jersey, New York, Pittsburgh, Philadelphia, Vermont, or Rhode Island.

Citizens Bank Mailing Address:

Citizens Financial Group, Inc.
One Citizens Plaza
Providence, RI 02903

About Citizens Bank

Citizens Bank is the evolved form of High Street Bank, which was founded in 1828. By 1871, High Street Bank had established Citizens Savings Bank. 120 years later, there were 29 branches around the United States. Since 2015, the Citizens Financial Group has been an independent company and has grown into the 12th largest bank in America. Today, Citizens Bank defines itself by its community initiatives, its impressive range of current financial services offered, and its motivation to become the top regional banking institution in the country.

Customer Service Number: 1-800-922-9999 (General Assistance)

Hours of Operation: Customer Service Number is available 24 / 7 – 365

Company URL: https://www.citizensbank.com/

Contact Points: Phone, Email, Contact Form, Mail, Social Media

Services Support For: Personal Banking, Commercial Banking, Credit Cards, Student Lending, Retirement, Wealth & Investing, Online Banking

Citizens Bank Headquarters Location Map