Comenity Bank Customer Service Number

You may have never heard of Comenity Bank, but it’s almost certain that you’ve contacted the Comenity Bank customer service number at some point in the past without knowing.  Own a Victoria’s Secret Angel Card?  They’re the ones behind it.  Eddie Bauer? J. Crew? Pottery Barn? Any of these familiar?  These are all companies whose company cards are managed by Alliance Data Card Services, a company which in has two banks that are used for maintaining these cards.  Those banks are Comenity Bank and Comenity Capital Bank.  Guess you’re better acquainted than you thought!

Comenity Bank Customer Service Number

When you talk to a professional account manager at Comenity Bank, you’re speaking to support staff who manage accounts for some of the most prestigious companies in the world.  They’ll be able to answer difficult questions like what to do when you’re locked out of your account, and how to avoid a late fee.  Lost your password or having difficulty logging in online? They can walk you through that without concern.  This is also the number you’d call to report a charge that wasn’t familiar to you, your security is of utmost importance to Comenity Bank, no matter who you’re doing business with.

Customer Service Number: 1-800-675-5685

Comenity Bank Mailing Address

The heart of the Comenity Bank is found in Columbus, Ohio.  Here is where all of the primary management decisions are made regarding these accounts and how they’re handled.

Mailing Address:

PO Box 182273,
Columbus, Ohio 43218

Comenity Bank Customer Support Website

Want help reading your billing statements?  Ready to learn a bit more about who Comenity is?  Want to get a tutorial on managing your online account?  Need to know what to do in cases of suspected fraud?  Want to know how to add an authorized buyer on to your account? Or maybe you just want to know what an authorized buyer is.  The customer support site for Comenity Bank contains all this information and more and is regularly updated with answers to the most commonly asked questions.  Any questions you need to be answered are likely available through this comprehensive site.

https://about.comenity.net/faq

Comenity Bank Social Media

Managing your finances requires staying on top of the ever-changing world of credit and credit cards.  By following Comenity Bank’s social media accounts, you’ll be in touch with some of the most up-to-date information about Comenity Bank and the companies they do business with.  Whether you’re looking for a new accent piece for your living room or a lacy bit of something for that someone special, Comenity Bank is backing the purchases you make.

Twitter: https://twitter.com/askcomenity

Facebook: https://www.facebook.com/askcomenity/

About Comenity Bank

Formed in 1996 by the joining of The Limited and J.C. Penney’s units for processing credit cards, Comenity first came into the world under the name World Financial Network NationalBank.  2 years later would see this relatively young company take possession of LoyaltyOne, providing them with a vital enhancement to their business, the Canada Air Miles Rewards program.  In 2011 a decision was made to rebrand the company, and that’s when the name Comenity Bank came about.

Comenity manages an impressive number of company card portfolios, including notable names like Eddie Bauer, HSN, Pottery Barn, Buckle, and the renowned Victoria’s Secret.   These private label credit cards are a central part of many people’s shopping experience, providing them with benefits from the companies they shop with most.

Customer Service Number: 1-800-675-5685

Physical Location:  PO Box 182273 Columbus, Ohio 43218

Hours of Operation: 24/7 365

Company URL: https://about.comenity.net/

Contact Points:  Phone, Social Media

Services Supported: Account Payments, Victoria’s Secret, J. Crew, Pottery Barn, Eddie Bauer, Fraud Reports.

Comenity Bank Headquarters Location Map