CTA Customer Service Number

The CTA customer service number connects you with the Chicago Transit Authority, an organization that has been aiding commuters in getting to their destinations in the Windy City for over 60 years.  Every year millions of customers ride the transit to get to destinations on their thousands of miles of routes and hundreds of miles of rail.  If you’re on the go in Chicago, then you’ll be relying on the Chicago Transit Authority to make sure everything runs smoothly.

CTA Customer Service Number

Is it time for you to get your new monthly pass for Chicago Transit?  Do you need to have a series of maps and schedules shipped to you or just want to obtain verification of the fares associated with using Transit Chicago?  The team of experts at CTA is there to help you understand everything you need to know about using this transit system to get where you need to go.

Customer Service Number: 1-888-968-7282

CTA Mailing Address

The CTA central building can be found at 567 West Lake Street, where they continue to oversee one of the most respected and renowned municipal transit systems in the United States.

Mailing Address:

567 West Lake Street
Chicago, IL 60661

CTA Email Address

Have an experience, good or bad, you want the Chicago Transit Authority to know about?  Observe something that you think may be a hazard or just want to compliment them on a job well done?  Shoot an email off to their support and feedback address below.

Email Address: feedback@transitchicago.com

CTA Customer Support Website

Are you looking for information about airport transit and wondering what destinations CTA serves?  Wanting to use their bus and train tracker to identify when you’ll need to be at the stop?  Wondering what kinds of accommodations exist for their bike & ride program or just check in and see if something is in their lost and found?  Their customer support site connects you with a collection of resources that will permit you to get these and other questions answered.

Customer Support Site: https://www.transitchicago.com/contact/full/

CTA Blog

While not a blog in the usual sense, CTA’s press releases are a regular source of valuable information about the CTA and the work it does to maintain transportation needs throughout Chicago.  Through these press releases, you’ll learn about CTA supplying extra service when the big game is in town, and what their modernization goals are for the years to come.  Additionally, you’ll find out how they get involved with things like the Garden Project being enacted by the Lakeview Chamber of Commerce.  It’s all part of keeping their customers informed of what’s to come.

Blog: https://www.transitchicago.com/news/press-releases/

CTA Social Media

Do you need to be kept apprised of changes in your routes or notifications when trains or buses may not be running for any reason?  Want to make sure you can account for any delays in your morning transit by knowing when your ride is running behind?  Maybe you just want to be informed about new routes and vehicles joining the CTA fleet.  Follow the CTA social media channels, and you’ll be sure to know everything you need to make your transit painless.

Twitter: https://twitter.com/cta

Facebook: https://www.facebook.com/thecta

Instagram: https://www.instagram.com/chicagocta/

YouTube: https://www.youtube.com/user/CTAConnections

About CTA

Managing the transportation needs of a massive and august city like Chicago is no small feat, but the Chicago Transit Authority was established in 1947 to help ensure that the people of the Windy City could get where they needed to go.  For 26 years the city was renowned for having the largest fleet of electric trolley buses in the country, and due to their signature green pattern they were known as “Green Limousines” or just “The Big Green” until that color scheme was phased out in the 80’s.  Today they run a fleet of 1,800 buses and 1,450 train cars that provide over 532 million rides a year on over 2,000 miles of routes and 222 miles of track.  If you’re trying to get anywhere in one of America’s oldest cities, the CTA will take you there.

Customer Service Number: 1-888-968-7282

Physical Location: 567 West Lake Street, Chicago, IL 60661

Hours of Operation: 24/7 365

Company URL: https://www.transitchicago.com/

Contact Points: Phone, email, website, Social Media

Services Supported: Airport Transit, City Transit, Mass Transit

CTA Headquarters Location Map