DHL offers a variety of shipping services domestically and internationally. If you are using the company’s services, you are likely to have reason to contact their customer service department for assistance. Fortunately, DHL has numerous methods to help you quickly get in contact with a customer service representative. A helpful representative can assist you if have questions about shipment pick up or drop off, need to obtain a quote, or need a list of drop off locations.
DHL Express Phone Numbers
DHL’s general customer service number is 1-800-225-5345. You will find the customer service representatives ready to help you solve your problem. Call this number if you need to track your shipments, schedule a pickup for a shipment, obtain a rate quote, find a drop off location, or have questions about any other issues. Hours are Monday through Friday from 5 a.m. to 9 p.m. and on Saturday from 6 a.m. to 5 p.m.
DHL Express Email Address
If you need to contact DHL via email, you can use DHL’s customer contact form. Navigate to http://www.dhl-usa.com/en/contact_center/contact_express.html#email_us and click on the “Email us” tab. You can then fill in the pertinent information and click the Submit button at the bottom of the page.
If you have a more sensitive matter and need to contact the president, you can also do that by email. Simply visit http://www.dhl-usa.com/en/country_profile/office_express.html and scroll down to fill in the contact form.
DHL Express Mailing Address
Perhaps you want to contact DHL Express in a more formal manner and write a letter about any problems or questions you have. DHL has its headquarters in Bonn, Germany Internationally and in Florida in the U.S. You can send your correspondence to the address below:
Executive Office Contact
1210 South Pine Island Road
Mail Stop #44
Plantation, FL 33324
DHL Express Germany GmbH
DHL Express Customer Support Website
DHL offers support through its website to help you with any issues. This is a great way to get immediate assistance. Use the following link to get started: https://www.logistics.dhl/us-en/home/contact-us.html. You can also visit http://www.dhl-usa.com/en/contact_center/contact_express.html#email_us to obtain other information such as the company’s holiday schedule and a list of phone numbers for the various departments and contact numbers for representatives in other countries.
DHL Express Social Media Accounts
DHL Express has a presence on all the major social media sites, and you may get an immediate answer if you visit one of them to ask a question or report an issue. Many corporations often have someone monitoring their social media accounts at all hours. Simply visit any of the sites below to begin:
To connect via Facebook, visit https://www.facebook.com/dhl
To connect via Twitter, visit https://twitter.com/dhlus
To connect via YouTube, visit https://www.youtube.com/user/dhl
To connect via LinkedIn, visit https://www.linkedin.com/company/dhl/
About DHL Express
DHL Express is a division of Deutsche Post DHL, which is a German logistics company and is the largest in the world. The company provides courier, parcel, and express mail services internationally via sea and air mail. DHL was founded in 1969 in the United States by Larry Hillblom, Adrian Dalsey, and Robert Lynn. They began to deliver documents between Honolulu, Hawaii, and San Francisco, California. DHL is the third-largest parcel company behind FedEx and United Parcel Service (UPS), with 350,000 people working in more than 220 countries.
Other DHL affiliates include DHL Parcel, DHL eCommerce, DHL Global Forwarding, DHL Freight, DHL Supply Chain, and DHL Mail. Their motto is: “We’re not only delivering packages. It’s our goal to bring joy and prosperity to the people we serve. Everywhere. Every day. Decades of experience, innovative technology, and a team of 350,000 passionate experts allow us to provide the perfect logistics solution for your business needs.”