Discover Bank is owned by the parent company Discover Financial Services, which makes its home in the United States. The Bank offers a suite of savings and checking accounts, personal and student loans, and more. The original company was founded in 1911 and bought by DFS in 1985. Fifteen years later, it was renamed Discover Bank.
Discover Bank Customer Service Number
A customer seeking information about the banking services provided by Discover Bank can get support through the below phone number. Through this number, they can get assistance with their savings and checking accounts, update their service information, request new bank cards, etc. Bank service representatives are available 24 hours a day, seven days a week, all year round.
Discover Bank Customer Service Number: 800-347-7000
Discover Bank Customer Service Mailing Address
The following number can be used for correspondence with Discover Bank when physical documentation is needed.
Discover Bank Customer Service Mailing Address: Discover Bank, PO Box 30416, Salt Lake City, UT 84130
Discover Bank Customer Service Email Address
Discover Bank provides the following email address for those customers unable to take the time for a phone call. Response time is known to be reasonable. It’s a perfect contact point for complicated concerns that are going to take time to resolve.
Discover Bank Customer Service Email Address: [email protected]
Discover Bank Customer Service Help Center
The help center is a source of extensive information for account holders at Discover Bank. Here they can find their routing number, learn how to send a wire transfer, and discover more about mobile banking. This knowledgebase is an excellent first stop, containing dozens of articles about Discover Bank’s services in an easy-to-access format.
Discover Bank Customer Service Help Center: https://www.discover.com/online-banking/faq/
Discover Bank Customer Service Live Chat
Discover Bank is an early adopter of live chat services in the financial sector. They’re one of the few to provide this service to their customers, though it must be accessed via login. This provides an additional piece of security for their account holders while also providing a service that is useful and convenient.
Discover Bank Customer Service Live Chat: Available with login
Discover Bank Customer Service Contact Us Form
No contact form is available on the Discover site, though there are ways of submitting a request for service. Typically users will be directed to the live chat or to use the email address provided above, along with calling their customer service call center.
Discover Bank Customer Service Contact Us Form: N/A
Discover Bank Customer Service Mobile App
The Discover app gives you immediate access to your account information, including the ability to check balances and transfer payments.
Discover Bank Customer Service Social Media Sites
The Discover Bank’s social media platforms serve as a good place to get general information about their services. They also answer general questions, send updates about their latest offerings, and much more.
About Discover Bank
1981 saw the purchase of Coldwell, Banker & Company real estate business and Dean Witter Reynolds brokerage firm by Sears. Four years later, Sears also purchased the Greenwood Trust Company, which would all operate under a subsidiary called Dean Witter Financial Services Group, Inc. The intent was to start a one-stop financial service center located in Sears stores everywhere. When this proved unsuccessful, they sold the subsidiary. Over the ensuing years, they would go through a merger and eventually come to be rebranded as Discover Financial Services. In 1985 they purchased the Greenwood Trust Company, which had been founded in 1911. In 2000 they rebranded it to Discover Bank.
Customer Service Number: 800-347-7000
Address: 2500 Lake Cook Rd, Riverwoods, IL 60015
Contact Points: Phone, Email, Contact Page, Twitter
Services Supported: Credit Cards, Online Banking, Personal Loans, Student Loans, Home Loans