|Address||2500 Lake Cook Rd., Riverwoods, IL 60015|
Discover (Discover Financial Services, Inc.) is most commonly known for their Discover Card- a credit card that ranks just behind Visa and Mastercard as being the biggest credit card brand in the United States; a vast array of helpful information, including their customer service phone number, can be found by using their website. Nearly fifty million Americans have an active Discover Card today. In 1986, Discover offered the initial cash rewards credit card in order to facilitate the needs of cardmembers; since they began, they have prized customer service and committed to excelling in this way. Extensive credit, banking, and payment services are offered by Discover.
Discover offers a range of services and their Help Center system is reflective of that. They have a separate page for each of the following categories: Card Help Center, Credit Resource Center, Banking Help Center, Home Equity Help Center, Student Loans Help, Personal Loans Help, Business Card Help, and Gift Card Help. Each of these pages offers in-depth, specialized information which gives an impressive scope of answers to customer inquiries.
In terms of their “Contact Us” page, there are several methods of reaching the proper representative for each of the aforementioned categories. Generally, a customer can send a piece of physical mail, make a general inquiry over the phone, or even engage with a representative through a live chat at any hour- the service is available 24 hours a day.
Discover Phone Numbers
As well as these numbers, other options (including TDD) can be found through the corresponding Contact Us page for the category in which assistance is required. There are many numbers that can easily be found on the Discover website for more specific requests and needs.
Customers with immediate customer service general inquiries are encouraged to contact Discover by calling 1-800-347-2683.
Customers with Online Banking Help inquiries are encouraged to contact Discover by calling 1-800-347-7000 to open an account or 1-800-290-9885 for technical support.
Customers with Personal Loans inquiries are encouraged to contact Discover by calling 1-800-290-9885.
Customers with Student Loans inquiries are encouraged to contact Discover by calling 1-800-788-3368.
Customers with Home Equity Loans inquiries are encouraged to contact Discover by calling 1-855-295-2193 (current customers) or 1-855-361-3435 (new customers).
Customers with Corporate Information inquiries are encouraged to contact Discover by calling 1-224-405-1747.
Discover Mailing Address
Although it is not the most expedient way of processing your comment, question, complaint, or compliment, Discover can be reached by sending a letter or piece of physical mail for a customer service inquiry:
Discover Financial Services
P.O. Box 30943
Salt Lake City, UT 84130-0943
Or, to make a payment through the mail, send your letter to this office:
Discover Financial Services
P.O. Box 6103
Carol Stream, IL 60197-6103
Discover Customer Service Website
Discover’s resources for helping customers are extensive and decentralized; instead of one basic landing page, assistance is divided into comprehensive pages for each of Discover’s core services, including: Credit Card, Credit Resource, Banking, Home Equity, Student Loans, Personal Loans, Business Card, and Gift Card pages.
Each page offers many resources for help, including specific topics and categories, phone numbers, live chat, and Top Actions (for credit cards, these include making payments, registering an account, activating cards, reporting lost or stolen cards, getting a cash advance, or contacting Discover).
Discover Social Media Accounts
Discover uses social media to update customers on contests and sweepstakes, provide information on exclusive offers, give event updates, make product announcements, offer credit education tips, engage in friendly chat with customers, and share relevant news. Discover is active on social media.
For Twitter, visit https://twitter.com/Discover
For Facebook, visit https://www.facebook.com/Discover
For LinkedIn, visit https://www.linkedin.com/company/Discover-financial-services
Discover is a financial services institution which provides credit cards, ranging from basic cash back credit cards to flexible travel cards. Discover allows customers to build or rebuild their credit rating and history through secured credit cards and supports students by offering special student cards. They have savings accounts, provide cashback checking, give certificates of deposit, make balance transfers, can offer personal, home equity, and student loans to their clients.