If you order clothing from Eastbay, it’s nice to know you can call the Eastbay customer service number if you end up having any problems with their products or services. As a large provider of athletic apparel in the United States, Eastbay is known for having an extensive customer base. They have ensured their customers have access to the proper customer service options by having a variety of different customer service avenues. If you’d like to see all your customer service options at Eastbay, check out all the information in this article!
Eastbay Customer Service Number
One of the primary ways to get in contact with Eastbay is to call their customer service number. This is a surefire way to get in touch with a live person immediately – which can help you get answers to questions as quickly as possible. Customers use the customer service number to ask about current orders, payment details, shipment timeframes, sizing, product specifications, website issues, newsletter questions, and any other Eastbay-related issues.
To get in contact with Eastbay, call 800-826-2205. You can contact this number 24/7 unless otherwise stated.
Eastbay Email/Contact Form
Eastbay uses a contact form instead of a direct email for those who want to receive a response via email. You can use this to submit praise, suggestions, questions, comments, and complaints. To find the contact form, head to the following URL: https://www.eastbay.com/content/feedback.cfm. Here you will be able to select the type of inquiry you have – options include products, company, website, employees, service, online ordering, and in-store service. You can also outline the specifics of your issue in the text box.
Make sure to submit the correct personal details if you want a valid response.
Eastbay Mailing Address
If you need to use a traditional mail service to correspond with Eastbay, you can send letters to their headquarters. We don’t suggest that you use this form of customer service communication unless you can afford to wait a long time for a response. Regardless, the full mailing address for Eastbay is listed below:
111 South First Avenue
Wausau, Wisconsin 54401
The United States of America
Eastbay Live Chat
Online live chat servers have become extremely popular with customers who want to speak with companies via the internet – it’s a great way to get an immediate response from a company when you need a quick fix. It’s a great alternative to the customer service number. Head to https://chatweb.footlocker.com/CONAV/chat/chat.jsp?cache=1526334615278 if you would like to access their live chat function.
Eastbay customers use the live chat server to speak with customer care about current orders, past orders, returns, promotions, gift cards, attire specifications, policies, and much more.
Eastbay Customer Support Website
Customer support websites are always an excellent resource for those looking to avoid having to call a customer service number next time they have a problem with a company. You can find the Eastbay customer support website at:
This contains additional contact information, as well as a range of different support related pages. If you look at the left-hand side of the page, you’ll be able to choose from a few different support sections. Options include account issues, order information, shipping information, returns, exchanges, gift cards, Eastbay MemberSHIP, other services, search tips, and sizing help. You’ll be sure to find something relevant to your problem if you head to the Eastbay customer support site – it’s definitely a good starting point if you feel you have a minor problem or question.
Eastbay Social Media Accounts
As a famous online sporting apparel business, Eastbay knows how crucial it is to interact with their customers on the internet. Being innovative in connecting with customers online has been one of the backbones of the Eastbay business model. You can connect with Eastbay on most of the major social media networks – you won’t have to worry about not being able to find them on your favorite social media platforms. Below are links to their primary social media accounts:
Eastbay is a popular sporting apparel brand that primarily provides athletic footwear to customers. The brand was started in 1980 – its original motive was to produce running shoes for customers. The company has traded hands many times over the years, at one point it was a publicly traded company in the 90s. At present, Eastbay is owned by Footlocker – a much larger sportswear distributor that is primarily located in the United States.
Eastbay is most famous for being an internet retailer – the company developed an extensive catalog and online marketplace during the early stages of its ownership under Foot Locker.