Express Customer Service Number

American Express issued its first credit card in 1958, called the travel and entertainment Card. It was designed to combine the security of Traveler’s Checks with the convenience of credit. Today, American Express Banking Corp offers different types of credit cards to suit different needs. Whether you need a personal card, business card, or corporate card, there is something for everyone. American Express offers various customer service numbers depending on your American Express card category. 

The Centurion Card Customer Service Number 

The American Express Centurion Black Card is an exclusive credit card for the company’s wealthiest clients. This card offers tons of benefits, including airport lounge access and much more. More importantly, Centurion cardholders enjoy personalized customer service. For inquiries or help with your Centurion card, simply call the customer care number on the back of your card. 

Centurion Card Customer Service Number: Call the number on the back of your American Express card to enjoy personalized support, or 1-800-528-2122 for general American Express customer support.

It is a good idea to have your card ready to expedite the conversation. Customer service is available 24/7.

American Express Platinum Card Customer Service Number 

The Platinum Card is designed for avid travelers. This card offers numerous travel-related rewards, including earning points on flights and hotels booked with American Express Travel, access to American Express Global Lounges, and more. If you are a Platinum card member, there are a few dedicated customer support lines you can call for complaint handling and other assistance. Simply call the number that corresponds with your inquiry. 

For general customer service, call these numbers: 

• Customer service in the US (toll-free): 1-800-801-6564, choose option 1 
• Customer service outside the US: 1-954-503-8868, choose option 1
• For American Express Travel Services-related inquiries, call these numbers: 
• U.S. Toll-Free: 1-800-801-6564, choose option 2
• Toll from outside the US: 1-954-503-8868, choose option 2
• For inquiries related to membership rewards, call these numbers: 
• U.S. Toll-Free: 1-800-801-6564, option 1 
• Toll from outside the US: 1-954-503-8868, option 1

Please ensure you have your card when calling the customer service line. It’ll help expedite support. 

American Express Gold Card Customer Service Number

The American Express Gold Card offers several membership reward programs, including earning points with flights booked with AMEX Travel, and earning points while shopping. There are a few customer service lines to call depending on the required support. 

American Express Gold Card Member customer service numbers: 

• US Toll-Free: 1-800-327-1267, choose option 1
• Toll from outside the U.S.: 5255-5326-2660 option 1

For questions related to your membership reward: 

• US Toll-Free: 1-800-327-1267, choose option 1 
• Toll from outside the US: 5255-5326-2660, choose option 1

These customer service numbers are available 24/7. The live agents are trained in complaint handling and can offer quick and professional assistance. 

American Express Green Card Customer Service Number

Like the Gold Card, the American Express Green card lets you earn points at restaurants and when booking flights. It also comes with travel-related perks like no foreign transaction fees and more. Call these numbers to get professional support with your issue. 

For general customer service, call: 

• US Toll-Free: 1-800-327-1267, choose option 1 
• Toll from outside the US: 5255-5326-2660, choose option 1

For questions or issues with membership rewards, call: 

• US Toll-Free: 1-800-327-1267, select option 1 
• Toll from outside the US: 5255-5326-2660, choose option 1

Additional American Express Customer Service Numbers

Here are a few of the essential numbers you need to contact American Express: 

• New sales inquiries: 1-855-407-0445

• 24/7 card member customer service: 1-800-528-2122 (Toll-free within the U.S.) and 1-623-492-5450 (Collect from abroad)

• Program administrator customer service: 1-888-800-8564

• Baggage insurance plan: 1-800-645-9700 (Toll-free within the U.S.) or 1-303-273-6498 (Collect from abroad)

• Apply for Card and Card Program Maintenance: 1-800-238-8087

• Business travel accident insurance: 1-800-492-3932 for information, 800-252-4670 for claims 

American Express Help Center 

American Express has a help center to access additional information about account management, products and services, travel, and more. This is a self-service portal where you can find answers to frequently asked questions. It’s a good option if you prefer not to call the customer service number. 

American Express Help Center: https://www.americanexpress.com/us/customer-service/index.html 

American Express Mailing Address

You can also send mail correspondence or mail your payments to American Express. The company provides several mailing addresses to send payments or written correspondence. 

To pay your American Express bill via mail, send your payments to: 

First Class Mail

American Express

PO Box 96001

Los Angeles, CA

90096 – 8000

 

Express Mail

American Express

Attn: Express Mail Remittance Processing

20500 Belshaw Ave.

Carson, CA 90746

Be sure you include your account number on the front of your payment. 

 

For written correspondence, send your letter to: 

American Express Company

200 Vesey Street

New York, NY 10285-3106

American Express Social Media Channels 

American Express is active on Facebook and Twitter (X). You can follow the company on these social media channels to stay updated on the newest products, services, and rewards. You can also contact the customer service team by sending a message on either channel. 

• American Express Facebook: https://www.facebook.com/AmericanExpressUS 
• American Express Twitter (X): https://twitter.com/askamex 

About American Express

American Express, also known as Amex, is an American multinational financial services corporation. Being one of the largest and oldest in the financial industry, it is one of the 30 components of the Dow Jones Industrial Average. American Express is best known for its credit cards, which account for about 24% of the total dollar volume of all credit card transactions in America. Other popular products include charge cards and traveler’s checks. American Express has been named the 22nd most valuable brand in the world and is one of the top 20 Most Admired Companies in the World.

American Express Products and Services

The American Express Banking Corp offers a range of personal, small business, and corporate credit cards, and gift cards. The most popular personal Amex credit cards include Blue Cash Everyday, Amex Everyday, and Premium Rewards Gold Card. American Express also offers travel booking services, travel insurance, hotels and fine dining, and traveler’s checks. Corporate services include supplier payment solutions, meetings and events, corporate travel, FX international payments, and financial advising.

 

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