Ezpass Customer Service Number

Ezpass is a collection of toll entities that cover 17 states in the USA. Because the processes differ from state to state, it is always best to use the Ezpass customer service number or website for the specific state with which you are dealing. There are Ezpass agencies throughout Delaware, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Virginia, West Virginia, Kentucky, Indiana, North Carolina, Illinois, and the Central Florida Expressway.

If you’re an Ezpass customer, we’ll let you know the best ways to reach customer service in your state.

Ezpass Customer Service Number

There isn’t a central Ezpass customer service number, which means you’ll need to contact the specific state to resolve questions, concerns, issues, or problems. Common FAQs related to how to sign up for Ezpass, the benefits of having an Ezpass transponder, what Ezpass is, how to identify an Ezpass lane, how fast one can drive through an Ezpass lane, how to appeal violations, and more. For many account inquiries, like how to replenish an account, how to manage a PIN, how to make payments, how to use Ezpass with a new or rental vehicle, and others, how to update your license plate information, the answers will vary from state to state in many cases. So, with this in mind, it is best to get in touch with the state-specific service provider. Whether you want to know if you need Ezpass in each state you travel to, need to change your credit card or address, replace the battery on your Ezpass, or just speak to a real person, there are multiple resources available to you.

Each state that uses this toll collection service has a unique Ezpass customer service number. E ZPass account holders can call the customer service center in a specific state to speak with a Customer Service representative. 

Be aware that the phone support hours are different for each state’s Ezpass customer support team.

Delaware Ezpass Customer Service Number: 1-888-397-2773

Hours: 7 am – 7 pm Monday – Friday, 8 am to 2 pm Saturday

Central Florida Expressway Authority Customer Service Number: 1-800-353-7277

Hours: 7:30 am to 7 pm Monday – Friday, 8 am to 4:30 pm Saturday

Illinois I-PASS Customer Service Number: 1-800-824-7277

Hours: 7 am to 7 pm, Monday – Friday

Indiana Toll Road Customer Service Number: 1-574-675-4010

Hours: 9 am to 5 pm

Kentucky, Indiana RiverLink Customer Service Number: 1-855-748-5465

Hours: 8 am to 6 pm Monday – Friday

Maine Ezpass Customer Service Number: 1-888-682-7277

Hours: 8 am to 6 pm Monday – Friday

Maryland Ezpass Customer Service Number: 1-888-321-6824

Hours: 7 am to 7 pm Monday – Friday, 8 am to 2 pm Saturday

Massachusetts Ezpass Customer Service Number: 1-877-627-7745

Hours: 24/7

New Hampshire Ezpass Customer Service Number: 877-643-9727

New Jersey Ezpass Customer Service Number: 1-888-288-6865

New York Ezpass Customer Service Number: 1-800-333-8655

North Carolina QuickPass Customer Service Number: 1-877-769-7277

Hours: 9 am to 5 pm Monday – Friday, 9 am to 2 pm Saturday

Ohio Ezpass Customer Service Number: 1-440-971-2222

Hours: 8:30 am to 5 pm Monday – Friday

Pennsylvania Ezpass Customer Service Number: 877-736-6727

Hours: 8 am to 6 pm Monday – Friday

Rhode Island Ezpass Customer Service Number: 877-743-9727 

Hours: 9 am to 5 pm Monday – Friday

Virginia Ezpass Customer Service Number: 1-877-762-7824

Hours: 7 am to 7 pm Monday – Friday

West Virginia Ezpass Customer Service Number: 1-800-206-6222

Ezpass Customer Support Website

The customer support page on the Ezpass website brings you to a directory of each of the United States’ different state-specific websites. Though the information layout on these sites varies, they often feature FAQs and contact information for reaching customer service Ezpass and how the system operates in that respective state.

Ezpass Customer Support Website: http://www.e-zpassiag.com/customer-service

Ezpass Email Address and Contact Form

Again, this varies by state. Some states will choose to solely provide a contact form for digital communication, while others offer more options, such as an Ezpass customer support email address and more. 

Visit the state link on the main Ezpass Customer Support page (above) to find the email address and/or contact form for the specific state.

Ezpass Social Media

You can follow Ezpass on Twitter. The company posts updates, company milestones, and many other articles, photos, and videos that relate to the transportation industry as a whole.

X/ Twitter: https://twitter.com/ezpassgroup

Ezpass Mailing Address

Traditional mailing procedures will not bring you the fastest results for your issue. To contact customer service at Ezpass, the best action is to via one of the customer service numbers or email addresses. If you need to send written correspondence to E ZPass, the mailing address in each state can be found on the individual websites. Click on the link on the main Ezpass customer support page (above) to visit that state’s Ezpass service website.

About Ezpass

E-ZPass is an electronic toll collection system used on toll roads, bridges, and tunnels in the Eastern, Midwestern, and Southern United States. It was first implemented on December 17, 1996, at all toll collection facilities of the Triborough Bridge and Tunnel Authority, including 7 bridges and 2 tunnels.

The E-ZPass system allows drivers to pass through specially designated lanes at toll plazas without having to stop, as the toll is paid electronically from a pre-paid account. Once a driver has established an E-ZPass prepaid account with a participating agency, they receive a small electronic transponder that attaches to the inside of the windshield of their vehicle. When the vehicle passes through a toll facility where E-ZPass is accepted, an antenna at the toll plaza reads the transponder, and the appropriate toll is then electronically debited from the prepaid account. The service makes traveling more convenient and quicker, reduces traffic congestion, and eliminates the need for traditional toll payment methods such as coins, tickets, and tokens

The E-ZPass Interagency Group (IAG) consists of member agencies in several states, which use the same technology and allow travelers to use the same transponder on toll roads. With technologies helping to manage traffic in 17 different states, the company is now recognized as being the world’s most successful toll interoperability program.

Ezpass Headquarters Location Map