Famous Footwear Customer Service Number

If you have purchased a pair of footwear and need assistance with your product or store account, it’s important to know about the Famous Footwear customer service phone number. They have customer service agents available to speak with you Monday through Sunday during specific hours. You can always reach out to them through email at any time of the day. They also offer live chat, and you can always message them through their social media accounts, such as Facebook Messenger and Twitter Direct Message. Famous Footwear is dedicated to providing excellent customer service no matter how you contact them. To find out more about the company and how to connect with its customer service department, check out the rest of the article!

Famous Footwear Customer Service Number

If you would like to contact Famous Footwear over the phone regarding your account or a footwear purchase you made, you can reach them at 1-888-869-1053.

The customer service hours of operation are:

Monday from 8:00 am to 8 pm CST

Tuesday – Friday from 8:00 am to 7 pm CST

Saturday and Sunday from 10:00 am to 5:00 pm CST

Famous Footwear Email/Contact Form

Customer service is important to Famous Footwear, no matter what your question or concern involves. Although you cannot reach them outside of the customer service hours listed above, you can still email them 24/7. Their Facebook page shows a customer support email through Caleres, Famous Footwear’s parent company. The email is dl-consumerserviceemailteam@caleres.com.

Additionally, Famous Footwear offers a specialized email contact page on its website, designed to guide customers directly to the appropriate department. This service can be accessed at http://famousfootwear.custhelp.com/app/ask. Here, customers can submit their personal information, including name, phone number, and order number, along with their specific comments or inquiries.

The rewards program at Famous Footwear adds another layer of customer engagement. As a rewards member, customers can earn points, reward cash, and enjoy various benefits like birthday reward cash and bonus rewards. These rewards can be used during checkout, both in-store and for online purchases. For those using a Famous Footwear rewards credit card, issued in partnership with Comenity Capital Bank, additional perks and special offers are available.

Famous Footwear stores also offer a range of services, including returns and exchanges. If customers need to return an item, they can do so at their local store with the original receipt, or for online returns, follow the instructions to send the item back to the designated PO Box. Refunds are typically processed to the original form of payment or as store credit.

Famous Footwear Mailing Address

If you would like to reach Famous Footwear via traditional mail, you can do so by mailing the corporate office listed below:

8300 Maryland Avenue
Saint Louis, MO 63105

Famous Footwear Live Chat

If you would like to chat with a live representative during the customer service hours listed above, you can reach them at the following link:

http://famousfootwear.custhelp.com/app/chat/chat_launch

Famous Footwear Customer Support Website

The customer support section of the Famous Footwear website has a lot of important resources for their customers. You can access contact to the customer service phone number, company email, and live chat link and see the hours of customer service.

Additionally, you can use the store locater, sign up for emails, and receive help with orders, shipping, in-store pickup, returns, and gift cards. There is also policy information on privacy, returns, and shipping. To visit the customer service page for Famous Footwear, you can check it out here: https://www.famousfootwear.com/contactus.

You can also find a list of answers to commonly asked questions from Famous Footwear customers located here:

http://famousfootwear.custhelp.com/app/answers/list/.

Famous Footwear Social Media Accounts

Famous Footwear uses its social media pages to connect with users on the brands they sell and encourage certain types of footwear depending on the occasion. They share high-quality photos of various types of shoes in different settings. They also showcase tips and tricks on how to keep certain shoes clean, return policies, and warranty information. Promo codes are occasionally offered, as well as information about the rewards program and mobile app.

Check out Famous Footwear’s social media pages below:

Famous Footwear’s Facebook: https://www.facebook.com/famousfootwear

Famous Footwear’s Instagram: https://www.instagram.com/famousfootwear/

Famous Footwear’s Twitter: https://twitter.com/famousfootwear

Famous Footwear’s LinkedIn: https://www.linkedin.com/company/famous-footwear

Famous Footwear’s Pinterest: https://www.pinterest.com/famousfootwear/

Famous Footwear’s YouTube: https://www.youtube.com/famousfootwear

Famous Footwear’s blog: https://blog.famousfootwear.com/?icid=hp_wk33_blog

About Famous Footwear

Famous Footwear, a renowned retail footwear chain in the United States, offers a wide range of shoes and accessories at prices discounted from the manufacturer’s suggested retail prices. Established in Madison, Wisconsin, in 1960, the company has grown to over 1,100 stores nationwide, now headquartered in Saint Louis, Missouri. As a subsidiary of Caleres, Famous Footwear has become a go-to destination for quality footwear.

The store’s extensive collection includes shoes for men, women, boys, and girls, along with accessories such as socks, slippers, shoe insoles, and backpacks. Customers can find popular brands like Nike, Birkenstock, Adidas, Vans, Sketchers, New Balance, Sperry, Crocs, Roxy, Puma, Asics, and Reebok. To enhance the shopping experience, Famous Footwear offers a rewards loyalty program complemented by a mobile app. This program allows members to earn points and reward cash with each purchase, which can be redeemed through the app.

Famous Footwear takes customer service seriously, providing a customer service number for inquiries and assistance. Additionally, they offer a rewards credit card in partnership with Comenity Capital Bank, enabling customers to earn extra points and enjoy special offers like birthday reward cash and bonus rewards.

Shoppers at Famous Footwear can also benefit from promotions like extra BOGO (buy one, get one) deals and can use famous gift cards or instant eGift cards for convenient gifting options. The rewards program extends benefits such as birthday rewards and exclusive coupons, further enhancing the value of every purchase.

For returns and exchanges, Famous Footwear allows customers to bring items back to any local store. The process requires the original receipt or order information, and refunds are issued to the original form of payment or as store credit. For online returns, customers can follow the guidelines on the website, including sending items back to the designated PO Box with the original receipt.

Famous Footwear Headquarters Location Map