Category : | Banking |
Phone | 800-322-3623 |
Address | 8750 W. Bryan Mawr, Suite 1300 Chicago, Illinois 60499-0125 |
Calling Hours | 7 AM - 7 PM Monday - Friday, 8 AM - 5 PM Saturday, 9AM - 2 PM Sunday |
customercare@firstmidwest.com | |
Website | https://www.firstmidwest.com |
If you have questions, concerns, or banking issues you can use the First Midwest customer service number to speak with a customer service representative! Depending on the urgency of your inquiry you can choose which method you would like to get in touch with a customer service agent. You can call, send an email, or use a talk with an agent call button. First Midwest is committed to client focus and customer service. To learn more about First Midwest and how to communicate with the customer care team check out the rest of the article!
First Midwest Customer Service Number
If you would like to call a customer service agent, you can reach them Monday-Friday 7 a.m.-7 p.m., Saturday 8 a.m.-5 p.m., and Sunday 9 a.m. to 2 p.m. The phone number is 800-322-3623. They are happy to work with you quickly and efficiently with any of your banking needs!
First Midwest Email/Contact Form
If you would like to email First Midwest you send an email to customercare@firstmidwest.com, or you can use the contact email form found here:
https://www.firstmidwest.com/emailus/.
First Midwest will respond to any email sent within 48 hours after receiving a request. The company asks that you do not send confidential information like account numbers through email. If you want to discuss specific information, it is best to login to your online banking account and us the secure messaging feature or call the customer service phone number directly.
First Midwest Mailing Address
If you would like to send traditional mail to First Midwest Bank you can write to the following address for customer care:
First Midwest Bank Customer Care
3800 Rock Creek Boulevard
Joliet, IL 60431
First Midwest Bank Headquarters
8750 W. Bryan Mawr, Suite 1300
Chicago, Illinois
Additionally, if you would like to send a loan payment through the postal service you can use the following mailing addresses:
First Midwest Bank
Payment Processing
P.O.Box 125
Bedford Park, IL 60499-0125
For overnight or loan payoffs:
First Midwest Bank
300 North Hunt Club Road
Gurnee, IL 60031
First Midwest Live Chat
If you would like to chat with a customer service agent quickly, you can use the instant answer center button or the talk to an expert online button on the contact page of the First Midwest Bank. A customer service representative can call you immediately and speak to you about your questions or concerns. You can find the link here:
https://www.firstmidwest.com/contactus.aspx
First Midwest Customer Support Website
The customer service support page on the First Midwest website has tons of resources for customers to use. You can search branch locations, find routing numbers, use the instant answer center, receive a call from a customer service representative, find the customer service phone number and send an email. To contact the customer service team check out the link here: https://www.firstmidwest.com/contactus.aspx
First Midwest Social Media Accounts
First Midwest has a Facebook page and a LinkedIn page that you can learn more about the company and what they offer. The Facebook page focuses on customer care through articles on how to sell a home fast, home buying checklists, photos from customers, and sharing photos and information on their humanitarian efforts. To learn more about First Midwest on their social media pages then check out the links below:
First Midwest LinkedIn: https://www.linkedin.com/company/first-midwest-bank
First Midwest Facebook: https://www.facebook.com/FirstMidwest
About First Midwest
First Midwest Bank serves customers in retail and business banking in over 125 branches in over 40 towns throughout Illinois, Iowa, and Indiana. The company began in Joliet, Illinois and is headquartered in Chicago, Illinois. First Midwest provides momentum for business and finances in retail banking, mortgages, and trusts. They provide commercial expertise, wealth management, and family banking services.
Some of First Midwest’s most notable awards include:
2004 recipient of the Illinois Bank Community Service Award
2004 ranked in best 25 places to work in Chicago (the only bank to be awarded)
2010, 2011, 2012 ranked in Top Workplaces form Chicago Tribune
2011, 2014,2015 ranked highest customer satisfaction with retail banking in the Midwest by J.D. Power
2012 ranked by Forbes as America’s Most Trustworthy Companies