First Midwest Customer Service Number

If you have questions, concerns, or banking issues for First Midwest Bank to address, you can use the First Midwest customer service number to speak with a customer service representative who can quickly assist. First Midwest also offers other avenues of customer support. Depending on the urgency of your inquiry, you can choose which method you would like to use to contact a customer service agent about your loans, online banking, a recent payment, or a question about a deposit. Follow this guide to learn more about First Midwest and how to communicate with the customer care team.

First Midwest Customer Service Number

If you would like to call a customer service agent, you can reach them during typical business hours, Monday through Friday. This is the best way to contact someone for a question about First Midwest’s overall website content or online banking issues, learn how to apply for loans, or get assistance with your checking account or another First Midwest financial product.

First Midwest Customer Service Number for General Inquiries: 1-800-322-3623

Lost or Stolen Credit Card or Debit Card: 1-573-785-8461

Lost or Stolen Credit Card or Debit Card After-Hours/Weekend Phone Line: 1-888-263-3370

First Midwest Email Address

If you would like to email First Midwest, send an email to their email address. Use this contact method if you don’t have an urgent inquiry but would like a response to help you with your online account or financial need. You can also use this address to get answers or guidance, offer a suggestion, or learn more about First Midwest’s online tools and services.

First Midwest usually responds to any email sent within 48 hours after receiving a request. The company asks that you do not send confidential personal information like account numbers through email. If you want to discuss specific account information, it is best to log in to your online banking account and use the secure messaging feature or call the customer service phone number directly.

First Midwest Email Address: customercare@firstmidwest.com 

First Midwest Mailing Address

If you would like to send traditional mail to First Midwest Bank, you can write to the following address for customer care. Avoid sending personal information through the mail unless requested to do so by a customer service representative. Be aware that there’s no guarantee that you’ll get a response to your mailed letter. 

First Midwest Mailing Address:

First Midwest Bank

8750 W. Bryan Mawr, Suite 1300
Chicago, Illinois 60499-0125

First Midwest Customer Support Website

The customer service support page on the First Midwest website has tons of resources for customers to use, which can often answer common questions they have about the online banking experience, business checking accounts, bank locations, and online tools. You can search branch locations, find routing numbers, learn more about targeted advertising, and find out what First Midwest offers to help you manage your money. Bookmark this page for reference whenever you have a common question and would rather find the answer yourself than contact customer support.

First Midwest Customer Support Website: https://www.onemidwest.com/resources/faqs/ 

First Midwest Social Media Accounts

First Midwest has social media channels where you can learn more about the company and what they offer. Their social media pages on LinkedIn, Facebook, YouTube, and X/Twitter offer helpful information for consumers, not just about the company but also about helping them reach their financial goals. For example, customers can learn more about buying and selling a home, how to start a business, and what they can do to build their credit score right on First Midwest’s social media pages. You can also contact the company via direct message on LinkedIn, Facebook, and X/Twitter if you have a general question about the brand or its services. However, it’s best to contact them by phone or email if you need answers related to your account.

• First Midwest LinkedIn: https://www.linkedin.com/company/1335414
• First Midwest Facebook: https://www.facebook.com/fmbpoplarbluff 
• First Midwest X/Twitter: https://twitter.com/1stMidwest 
• First Midwest YouTube: https://www.youtube.com/channel/UCGe7ziw8_z4Il5jw_8DpFtA 

About First Midwest

First Midwest Bank serves customers in personal and business banking in numerous branches throughout Illinois, Iowa, and Indiana. The company began in Joliet, Illinois, and is now headquartered in Chicago, Illinois. The company operates its various locations under a parent company known as One Midwest. First Midwest provides personal and business services, including wealth management, credit card support, direct deposit, and various checking account options. First Midwest Bank is a member of FDIC.

First Midwest Headquarters Location Map