First Premier Bank Customer Service Number

For clients and customers, the First Premier Bank customer service number is a great resource. Based in South Dakota, First Premier Bank offers a wide range of services for clients around the country. Operating as a full-service community bank, First Premier works with individuals, companies, and many other forms of organizations, offering mortgage banking, treasury services, ACH online, trust & investment services, brokerage, specialized agricultural banking service options, and more. Customers often contact the customer care team to discuss all of these services, as well as report lost or stolen cards. Luckily, First Premier Bank has a team of representatives that is ready to help you by phone, mailing address, and social media. The company website can also be a big help by providing answers to frequently asked questions. Use the following contact information to get in touch with a helpful representative who can provide you with personal support and help you start banking the Premier way!

First Premier Bank Phone Number

First Premier Bank has several phone numbers which should be used for specific causes. The primary customer care number will direct you to customer service representatives who specialize in any issues regarding business or private banking like your loan, debit card, mortgage application, online banking, personal checking, mobile banking, and more. First Premier understands that the best way to deal with these issues is to speak with a live person. If you need help with any banking issues, it’s time to give First Premier Bank a call through the following number.

First Premier Bank Banking Customer Service Number: 1-800-501-6535 

If you have questions or issues with your First Premier Bank credit card or business rewards credit card, you’ll need to call the following customer care number. You can ask questions about online bill pay, rates, payment options, stolen cards, and more.

First Premier Bank Credit Card Customer Service Number: 1-800-987-5521

Hours for Both Numbers: 

Mon-Fri 7:30 am – 8:00 pm CST

Sat 9:00 am – 12:00 pm CST

If you lose your card or it gets stolen after customer service hours, you’ll need to call 1-888-297-3416. Something like this is an urgent matter, and you should contact the bank as soon as possible. Never wait to call about this.

First Premier Bank Mailing Address

Writing to the First Premier Bank customer service department can be useful if you would rather use traditional mail than speak with a real person. If you want to send a letter, address your mail to First Premier Bank’s head office in South Dakota or send your inquiry to their P.O. box. This, however, is not the fastest or most helpful way to get detailed assistance with your problem, questions, or issues. You can send general feedback or non-urgent questions to these addresses. Keep in mind that a representative is more likely to see your inquiry if you send it to their P.O. box, as this is their primary mailing address.

First Premier Bank Headquarters Address: 

500 South Minnesota Avenue 

Sioux Falls, SD 57104

First Premier Bank Mailing Address: 

First Premier Bank

P.O. Box 1348

Sioux Falls, SD 57101

First Premier Bank Customer Support Website

First Premier Bank’s customer support website is quite simple and minimalistic. The site features the two primary customer service numbers you can call, followed by a search tool that allows you to search for any question you need an answer to. There’s also a list of frequently asked questions below the search option. You’ll find questions about your routing number, debit card, transfer funds, online banking, business online banking, and other helpful categories. Simply choose a question from the list or search for your specific need in the search bar. 

First Premier Bank Customer Support Website: https://www.firstpremier.com/en/pages/quick-links/customer-care/ 

First Premier Bank Mobile App

If you don’t have a computer on hand or you’re out and about away from one, you can access First Premier Bank through their mobile banking app. This app allows you to conduct mobile banking, make a mobile deposit, see debit card purchases, and access customer service contacts. Simply find the help section and contact a representative with the provided information. You can ask about anything banking-related, such as fraudulent transactions and transfer issues, or get help with troubleshooting the app. Use the following links to download the app on your device. 

Apple Store: https://apps.apple.com/us/app/first-premier-mobile-banking/id727332747 

Google Play: https://play.google.com/store/apps/details?id=com.firstpremierbank3390.mobile&hl=en 

First Premier Bank Social Media Accounts

Unlike most modern companies, First Premier Bank does not use social media as a primary form of communication with customers. Without an active Facebook presence, this eliminates one of the most common connections between company and customer. There are various copycat profiles on Facebook, though. Be careful! However, the company does have a LinkedIn that they post on about once a week. You can learn more about information on available services and financial tips here. You can ask non-personal questions here as well, but you may not get an answer since this isn’t their primary form of communication.

First Premier Bank LinkedIn: https://www.linkedin.com/company/premier-bankcard/ 

About First Premier Bank

Based in South Dakota, First Premier Bank established itself as being among the healthiest and strongest capitalized banks in the United States. With thousands of employees within South Dakota alone, the bank has established itself as one of the “Best Banks to Work For,” as distinguished by the American Banker magazine from 2016-2022. The bank works with United National Corporation as the holding company for its Premier Bankcard, and the company has emerged as an industry leader and a provider of an essential range of financial services. Premier Bankcard is technically a sister organization to First Premier Bank and the two work together in a partnership that sees them issue Mastercard credit cards at a rate that ranks them as the 9th largest issuer in the United States. First Premier Bank services include general banking, business banking, credit cards, online banking, and any other financial needs someone could need. 

 

First Premier Bank Headquarters Location Map