Founders Credit Union Customer Service Number

Do you need to find the Founders Credit Union customer service number to apply for a personal loan, open a savings account for a child, check on the status of your debit card replacement, or find a Founders FCU location in the United States? Or, maybe you have your auto loan with Founders, and you want to check out the company’s refinancing options. Whether your card was stolen or you have a question to ask about a car loan, a mobile deposit, or a credit application, there are many customer support paths you can take to contact Founders Federal Credit Union. Keep reading to find the proper numbers to call for your specific situation and other forms of customer service.

Founders Credit Union Customer Service Number

The primary way for a member or prospective member to contact Founders Federal Credit Union is through their general customer service phone number. Whether you want to add accounts for a credit card or personal loan, have problems accessing your personal account, or want to learn more about your auto loan options, you can use this number to get assistance. The phone line is open through typical business hours.

Founders Credit Union Customer Service Number: 1-800-845-1614

If you need to call outside of regular business hours, call 1-800-762-8758. This phone line operates 24/7.

Founders FCU also has several other customer service phone numbers for various financial situations and accounts, ensuring that the company can meet the needs of all Founders members. 

• For loss control or delinquent loans, call 1-866-207-7332.
• Is your card missing or stolen? Call 1-800-449-7728.
• For CURewards Redemption, call 1-800-637-7728.
• For help with Founders insurance services, call 1-855-385-7977.
• If you need help with Founders wealth management services, call 1-866-739-7064.
• For Platinum and Preferred No Frills credit card inquiries, call 1-866-820-6784.
• For inquiries about home, auto, education, and personal loans, call 1-800-845-1614. 
• For payment protection claims, call 1-800-328-9442.

Founders Credit Union Contact Form

Founders Credit Union does not have an email address for customer use. However, you can fill out an online contact form, and someone will get back to you within 24 hours. You can use this form for general questions rather than answers about your specific account. Be sure not to give any personal account information in your message. Instead, use the phone line if you need help with your savings account, auto loan, or another personal line.

Founders Credit Union Contact Form: https://www.foundersfcu.com/contact-us

Founders Credit Union Mailing Address

The Founders FCU mailing address can be helpful to use if you need to send personal account information securely, need to ask a non-urgent question about Founders insurance services, or are requesting for your debit card or savings account to close. For all inquiries that need a quick response, use the phone line or customer contact form instead.

Founders Federal Credit Union Mailing Address:

Founders Credit Union 

737 Plantation Road 

Lancaster, SC 29720

Founders Federal Credit Union Member Complaint Form

If you need to issue a complaint with Founders Federal Credit Union, you can do so by filling out the designated form. It’s fillable using a computer, or you can print it and fill it out by hand. After completing the form, mail it to the Founders Credit Union mailing address listed above.

Founders Federal Credit Union Member Complaint Form: https://www.foundersfcu.com/sites/www.foundersfcu.com/files/complaint-form.pdf 

Founders Credit Union Live Chat

FCU has a live chat feature available on their contact page or through your online account. Click the chat icon in the bottom right corner of your screen to send a message to a chat support specialist. You’ll receive a response as soon as the next representative is available. This is a helpful mode of support if you’re having trouble with the Founders mobile app, need to ask how to add accounts to your online account, or want to get a quote for a recreational vehicle loan. 

Founders Credit Union Live Chat: https://www.foundersfcu.com/contact-us 

Founders Credit Union Support Website

Besides finding contact information for every issue you might need to address with Founders FCU on their support website, you can also find their interest rates for auto loans, credit cards, and personal loans without needing to contact a representative. This is a helpful place for a Founders FCU member to find quick contact info.

Founders Credit Union Support Website: https://www.foundersfcu.com/contact-information 

Founders Mobile App

The Founders app is available in the App Store and Google Play. It offers mobile online banking for members, including a mobile deposit feature, quick access to account information, and a Founders locations search feature. You can also check the interest rate of your Founders credit card or savings account, find contact info for the company, and check out the company’s other financial services right from the Founders app.

• Google Play: https://play.google.com/store/apps/details?id=com.foundersfederalcreditunion5153.mobile&hl=en_US&gl=US 
• App Store: https://apps.apple.com/us/app/founders-fcu-mobile-banking/id634091414 

Founders Locations Search

If you’d like to stop into a Founders FCU branch to speak with Founders employees in person to discuss your interest rate and Founders investment services or get help applying for a new checking account or loan, you can search locations conveniently on the Founders website. 

Founders Locations Search: https://www.foundersfcu.com/locations 

Founders Credit Union Social Media Accounts

Check out Founder’s Credit Union’s social media accounts to stay updated on the company’s financial services and news that could affect your checking account, interest rate, or online banking methods. Founders remains active on the following social media platforms, and the company lets members contact them with general questions about car loans, online banking, mobile deposits, and more.

• Founders Credit Union’s Facebook: https://www.facebook.com/foundersfcu/ 
• Founders Credit Union’s X/Twitter: http://twitter.com/foundersfcu 
• Founders Credit Union’s Instagram: https://www.instagram.com/foundersfcu/ 

About Founders Credit Union

Founders Credit Union’s humble beginnings can be traced back to the 1950s when the president of Springs Mills noticed his employees were the victims of loan sharks and high-interest payday-loan-type lenders. He opened a credit union in his mill to give his employees another banking option. In the 1970s, the credit union moved out of the mill, and several locations opened. In 1993, the company officially became Founders Federal Credit Union, or Founders FCU for short.

Now, they have numerous offices and two service centers in North and South Carolina. Over 210,000 members enjoy being served at Founders FCU.

FCU offers savings and checking account options, IRAs, and auto, personal, educational, and mortgage loans. They also offer debit, credit, and prepaid cards and a special banking account for younger members from 17-25 years of age.

As part of the Founders difference, FCU locations are active members of their Carolina communities. They give a scholarship each year in the name of their former CEO and President. Employees volunteer countless hours in the community, and the company donates to community charities that improve education or directly impact the communities in which they reside.

Founders Credit Union Headquarters Location Map