Go2Bank provides an alternative to banking, providing customers with online banking services that remove monthly fees, hidden fees, and no minimum balance required. Because of these benefits, Go2Bank serves over 33 million consumers through its parent company, Green Dot. It partners with banks to provide millions of people with easy to access banking services. Customers who bank with Go2Bank and wish to speak with a representative can contact Go2Bank through the following methods:
Go2Bank Customer Service Number
Customers who bank with Go2Bank can call the customer service number listed below for assistance with their accounts. Through their customer service number, customers can learn about their recent offers, set up their accounts, report unauthorized transactions, and learn about deposit options and other concerns during their hours of operation.
Hours of Operation:
Mon-Sun: 5am-9pm PST
Go2Bank Customer Service Number: 855-459-1334
Go2Bank Customer Service Mailing Address
Customers who require correspondence with Go2Bank, including legal disputes and filing claims, can contact Go2Bank through the mailing address listed below. Using their mailing address will get customers in direct contact with their customer service team for issues such as statement transactions, eGift cards, and paying overdraft fees.
Go2Bank Customer Service Mailing Address: P.O. Box 5100, Pasadena, CA 91117
Go2Bank Customer Service Email Address
Go2Bank does not provide an email address for customers to contact. It is recommended that customers reach out to their customer service team by calling their customer service number, texting through live chat, or using their mailing address.
Go2Bank Customer Service Email Address: N/A
Go2Bank Customer Service Help Center
Go2Bank’s help center provides a fully detailed and comprehensive webpage for customers to help them find the answers they need. Customers can engage with multiple facets of their help center by interacting with their FAQ page, which provides a detailed list of questions about their services and forms of support. Customers can also engage with the help center’s quick help guides to learn about direct deposits, overdraft protection, account assistance, and more.
Go2Bank Customer Service Help Center: https://www.go2bank.com/help.html
Go2Bank Customer Service FAQS: https://www.go2bank.com/help/faqs
Go2Bank Customer Service Quick Help Guides: https://www.go2bank.com/help/quick_help_guides
Go2Bank Customer Service Live Chat
Go2Bank’s live chat feature is available on every page of their website, and customers can engage with their live chat by clicking on the icon at the bottom right-hand corner of the page. By interacting with the live chat feature, customers can connect to a specialist through their automated system.
Go2Bank Customer Service Live Chat: https://www.go2bank.com/
Go2Bank Customer Service Contact Us Form
Go2Bank does not provide a contact form for customers and encourages customers to contact their customer service team through their customer service phone number or live chat feature.
Go2Bank Customer Service Contact Us Form: N/A
Go2Bank Customer Service Mobile App
Bank users wishing to keep track of their accounts with Go2Bank can easily download the Go2Bank mobile app. Their mobile bank app is available to download for both IOS and Android devices and can be used to keep track of deposits, fees, and balances.
Go2Bank Customer Service Social Media
Go2Bank has a selection of social media pages that customers can follow to keep up with the latest from their company, including receiving news updates and special promotions. Customers experiencing issues with their online accounts can also use their social media to connect with a Go2Bank specialist for customer service.
Go2Bank is a brand flagship digital bank provided by Green Dot Bank, a financial technology company providing mobile banking services and debit card distributions. As the largest prepaid debit card company by market capitalization, Green Dot’s branded bank, Go2Bank, serves the low to middle-income market by providing banking services with no hidden fees and minimum balances required for their services.
Customer Service Number: 855-459-1334
Address: 3465 E Foothill Blvd, Pasadena, CA 91107, USA
Contact Points: phone, email, live chat
Services Supported: online banking