Greenlight provides debit cards for families with children and teenagers, marketing their services to parents wishing to provide their children with a better way to learn to invest in their savings.
By establishing a mobile app that works around chores, savings goals, and easy investments, the Greenlight debit card provides flexible parental controls and teaches their children to save money.
For customers experiencing issues using their banking app, greenlight account, or debit card, Greenlight has a customer service team that can give you the green light and help you through the following methods.
Greenlight works through multiple customer service numbers to make contacting their service team easy. Greenlight’s customer service team is available 24 hours a day, seven days a week. It is used for assistance with account management, setting up investments, adding new funds, technical issues, and other concerns. Customers can also text their customer service team for better convenience and quicker communication.
Greenlight Customer Service Number: 888-483-2645
Greenlight Customer Service Text Number: 404-974-3024
75 5th Street
Northwest Suite 2130
Atlanta, Georgia 30308
Another way customers can connect with their customer service team is through their email address. Their email address can be contacted 24/7 and can be used to send documents and inquiries about account problems, bank statements, investments, and other issues. You can also read the privacy statement and Greenlight terms and conditions on their website.
Greenlight Customer Service Email Address: firstname.lastname@example.org
Greenlight’s help center outlines a complete list of common topics that customers interact with on a daily basis and uses icons to indicate specific topics of interest. These topics range from adding funds to earning money. Each section lists a set of common questions often asked about their mobile app service, presenting solutions to those questions based on the topic at hand.
Customers can also search for their question or topic through the webpage’s search bar, and if none of those topics are able to answer their questions, customers can reach out to a service team through either their phone numbers or email addresses.
Greenlight Customer Service Help Center: https://help.greenlight.com/hc/en-us
To contact their customer service team directly through the website, customers can submit a request through their contact form. Customers interacting with their website can select the inquiry based on their needs, which range from transaction inquiries to greenlight features, and from there, the contact information can be filled out and submitted to reach out to a representative. Customers can also attach files to their forms for additional details.
Greenlight Customer Service Contact Us Form: https://help.greenlight.com/hc/en-us/requests/new
Because the Greenlight debit card primarily works through mobile apps, customers can download their mobile app for IOS, Android, and Amazon devices. Through the Greenlight app, customers can manage their account information, interact with the app’s features, and reach out to a Greenlight customer service representative.
Get the Greenlight mobile app by clicking here and scanning the QR code with your device.
Greenlight can also be reached out to through their social media. All their social media platforms contain their contact information, which can be used to reach a customer service representative. Customers can also message their team through their social media platforms and follow their social media for the latest Greenlight updates.
Greenlight is a debit card service marketed towards parents with children and teenagers, providing a debit card and mobile app service that allows parents to manage their children’s finances and teach their children about banking and investing. Greenlight is owned and operated by Greenlight Financial Technology, Inc., an Atlanta-based financial company invested in establishing financial solutions for families within the United States.
Greenlight has a number of great plans to choose from, including the Greenlight Max, Greenlight Infinity Families plan, the Greenlight Family Cash Card, and more. Each of these plans comes with its own debit greenlight card and is perfect for teaching your kid financial responsibility before they get a credit card. You can even choose a custom card and earn cash back when you refer friends and family members.
Customer Service Number: 888-483-2645
75 5th Street Northwest
Atlanta, Georgia 30308
Contact Points: Website, phone, email, text, social media
Services Supported: Debit Card, Investing, Financial Education for Kids