Competition in the banking and financial services industry is very stiff. This is why Halifax, one of the leading trading banks in the United Kingdom has put clear customer care service strategies to help clients get their issues solved in the best way possible and faster. If you have queries or want to make a complaint about products and services offered by Halifax, use the following customer care contact details to get help.
Halifax Bank Email Address
You can get in touch with Halifax’s email customer care team by sending your query or complaint to [email protected]. However, Halifax says that email is not a secure way to seek for help, and rather recommended for general inquiries. You can use a secure online complaint form, especially if you have to quote sensitive account information such as your account number. The form can be found from – https://www.halifax.co.uk/contactus/how-to-complain/complain-online/.
Halifax Bank Postal Address
To resolve your issues faster, you can write directly to Halifax’s head office. Here is the address:
PO Box 548,
Leeds, LS1 1WU.
Halifax Bank Help Centre.
Halifax Bank has put in place an interactive and easy to use help centre that is designed to assist customers get more information. From the page – http://www.halifax.co.uk/helpcentre/?WT.seg_3=Common/promotion/help_centre/hlinkm/helpct-helpct00-lnkm-helpct0000,you will find common inquiries that customers ask as well as their answers. You can also find some useful information from the FAQ page – https://www.halifax.co.uk/contactus/how-to-complain/frequently-asked-questions/
Halifax Bank Branch Finder
Do you want to visit any Halifax branch near you to get your issues solved quickly? Well, you can use the branch finder to locate the nearest Halifax branch. From this page – https://www.halifax.co.uk/branchfinder/search.asp, enter your town, street and postcode, and you can find all branches within your locality.
Halifax Phone Numbers
Phoning Halifax’s Customer services team seems to be the best option particularly if want quick responses to questions you might have. That said, Halifax has provided several phone numbers that you can reach the various departments.
For general inquiries, call 0843 515 8460 (this is not free, you will be charged 7p per minute plus your phone company’s operating charge).
For bank accounts information, call 0345 720 3040 or +44 (0)113 242 1984 from abroad
For information on mortgages, call 0345 850 3705
For credit cards information, call 0345 944 4555 or +44 (0) 1733 573 189 from abroad.
For information concerning available investments, call 0345 600 0169
For information about personal loans, call 0345 604 7292
For online banking services, call 0345 602 0000 or +44 (0) 113 279 8302 from abroad.
Halifax Social Media Pages
Get answers to queries you might be having by visiting Halifax’s social media sites. For updates concerning their products and services, you can also follow some of their social media sites.
For Facebook, visit https://web.facebook.com/halifax?_rdr
For YouTube, visit https://www.youtube.com/user/Halifax
For Linked In, visit https://www.linkedin.com/company/halifax
About Halifax Bank
Halifax Bank is a finance and insurance service provider operating in the United Kingdom. Previously known as Halifax Building Society, the bank is a wholly owned subsidiary of Lloyds Banking Group. Halifax Bank was founded in 1853, and it is UK’s largest provider of residential mortgages and savings accounts. It has its headquarters established in Halifax, West Yorkshire. Halifax Bank has constantly provided financial services to UK residents and is renowned to provide satisfactory customer services.