Hertz Customer Service Number

Hertz is a vehicle rental company that has a dedicated customer service number for those wishing to rent a car. The company also offers a range of other support numbers for roadside assistance, extending a car rental, changing return locations, and a variety of other questions and issues. We will find out the best number for you to call so that you get in touch with the correct department.

The company also has online contact forms for those who wish to book a car via the Hertz website, wish to leave feedback on a rental, and require answers to other general questions. We will find out where to find these forms.

Hertz Customer Service Number

Customers who wish to rent a car or change a reservation should call the company’s main customer service number which is 800-654-3131 (USA or Canada) or 800-654-3001 (International). These numbers are available 24/7.

If you have already rented a car from Hertz and it has broken down, then you should call their 24/7 emergency roadside assistance line on 800-654-5060. This will put you in touch with a real person who will be able to offer immediate assistance.

Should you wish to extend a car rental or change the return location then call 800-654-4174 at any time.

The company has a range of other customer service numbers. These include:

• 877-826-8782 for technical issues using the Hertz.com website.
• 800-654-4173 to give feedback. Note this number is available 6am-9pm, CST, Monday to Friday.
• 888-999-4900 for Gold Plus Rewards members. This line is also available 6am-9pm, CST, Monday to Friday.

If you’re not from the US or Canada, then look below for some of the company’s local numbers for a range of countries.

Australia:  For reservations call 13-30-39 (Monday to Friday 8am-8pm, Saturday and Sunday 8am-5pm, EST). For customer relations call  1800-550-078.

New Zealand:  For reservations call 0800-654-321 ( Monday to Friday 8am-10pm, Saturday, and Sunday 10am-7pm). For customer relations call 03-358-6772 (Monday to Friday 8.30am-5pm).

U.K: For pre-rental support call 020-7026-0077 (Monday to Sunday, 7am-10pm, GMT). For customer relations call 020-7365-3369 (Monday to Friday, 8.30am-5.30pm, GMT).

Ireland: For pre-rental support call 01-870-5777 (Monday to Sunday, 7am-10pm). For customer relations call 053-915-2500 (Monday to Friday, 9am-1pm, 2pm-5.30pm).

Hertz Contact Form

You can book a car online at https://www.hertz.com/rentacar/reservation/ by using the provided contact form. Start off by entering your pickup locations, the pickup and return dates and times, and your age. You can also use the same form to modify or cancel a current booking.

If you wish to leave feedback about a rental, have missing Hertz rewards points, or for support with a variety of other issues then you can use the contact forms provided at https://www.hertz.com/contactus/. Just scroll down to the “email us” section. You will then see a variety of different categories. Select the one most relevant, and you will then be directed to the company’s contact form. You will be asked to provide your name, address, and phone number, as well as write a message regarding your question/feedback.

Hertz Customer Support Website

To see answer to FAQ’s visit https://www.hertz.com/contactus/.  Near the top of the page, you will see an option allowing you to search frequently asked questions by keyword. Select it, and then you will be taken to a page with a drop-down box of different categories. Select the category most relevant to your question, and you will be shown the FAQ’s.

If you’re interested in viewing driving guides then just have a look at the very bottom of the hertz.com website. You will see a “Driving Guides and Newsletters” section with links to a variety of PDF guides for various countries.

Hertz Social Media Accounts

To find out more about the company’s current promotions and campaigns, as well as learn more about road safety, you should have a look at its social media accounts.

For Facebook, visit https://www.facebook.com/hertz/

For Twitter, visit https://twitter.com/Hertz

For YouTube, visit https://www.youtube.com/channel/UCUgK_nJ3mQoUxVA5_9TeL4g

For LinkedIn, visit https://www.linkedin.com/company/hertz

For Google+, visit https://plus.google.com/+hertz

About Hertz

Hertz is an American car rental company that has over 9,000 rental locations in 150 countries. Many of these are operated by various franchise groups.  The company generated 9.4 billion in the 2015/2016 financial year and employs around 36,000 staff.

The company was initially founded as Rent-a-Car Inc by Walter L. Jacobs in 1918. The small operation started with a dozen vehicles and expanded to 600 vehicles over the next five years. Today the company owns hundreds of thousands of vehicles.

The company’s headquarters are located in Estero, Florida, USA.

Hertz Headquarters Location Map