HSBC Customer Service Number

If you’re an HSBC banking customer, you may need to call the HSBC customer service number occasionally. Banking with HSBC means you’ll enjoy all the benefits of working with one of the largest banking companies in the United States and Europe. Your experience will mostly be smooth sailing, but HSBC has its customer service team ready to address any financial and technical questions and problems you may face, helping you keep your banking account in excellent shape. Customers needing help from their customer service team can contact them through these methods.

HSBC Customer Service Number

You’ll find there is well more than one HSBC customer service number available. This is because HSBC understands that everyone has different banking needs. Each number can help direct you to the correct department for your situation or concern, whether you’re applying for an HSBC credit card, starting a savings account, checking on a personal loan, trying to improve your credit score, etc. Contact the HSBC Bank customer service departments at any of the following numbers. 

HSBC Customer Service Number, Personal Banking: 800.975.4722
Outside the U.S. or Canada: 716.841.7212
Availability: Monday through Sunday from 7:00 a.m. EST to 9:00 p.m. EST.

HSBC Advance: 866.584.4722
Outside the U.S. or Canada: 716.841.4477
Availability: Monday through Sunday from 7:00 a.m. EST to 9:00 p.m. EST.

HSBC Premier: 888.662.4722
Outside the U.S. or Canada: 716.841.6866
Availability: 24/7

HSBC Securities Wealth Services Desk: 800.662.3343
Outside the U.S. or Canada: 847.876.1574
Availability: Monday through Friday from 8:00 a.m. EST to 6:00 p.m. EST. 

HSBC Business Banking: 833.722.4722
Outside the U.S. or Canada: 716.841.7855
Availability: Monday through Friday from 8:00 a.m. EST to 8:00 p.m. EST.

HSBC Mortgage Assistance: 855.527.8400
Outside the U.S. or Canada: 847.320.6200
Availability: Monday through Friday from 8:00 a.m. EST to 8:00 p.m. EST, Saturdays from 8:00 a.m. EST to 5:00 p.m. EST

HSBC Premier Mortgage Assistance: 855.806.4660
Outside the U.S. or Canada: 716.841.7212
Availability: Monday through Friday from 8:00 a.m. EST to 8:00 p.m. EST, Saturdays from 8:00 a.m. EST to 5:00 p.m. EST

HSBC Jade Mortgage: 855.806.4661
Outside the U.S. or Canada: 716.841.7212
Availability: Monday through Friday from 8:00 a.m. EST to 8:00 p.m. EST, Saturdays from 8:00 a.m. EST to 5:00 p.m. EST

HSBC Private Bank Mortgage: 855.806.4664
Outside the U.S. or Canada: 716.841.7212
Availability: 8:00 a.m. EST to 8:00 p.m. EST, Saturdays from 8:00 a.m. EST to 5:00 p.m. EST

HSBC Lost/Stolen Cards: 800.462.1874
Outside the U.S. or Canada: 716.841.7212
Availability: 24/7

HSBC TTY/TTD: 800.898.5999

HSBC Mailing Address

To provide customers with the ability to mail in checks, money orders, mortgage applications, and other documents, HSBC provides a few different mailing addresses for those residing in the U.S. Choose the one that best suits your reason for sending mail.

HSBC Mailing Address:
HSBC Bank USA, N.A.
P.O. Box 9
Buffalo, NY 14240

HSBC Premier Banking Address:
HSBC Premier Service Center
P.O. Box 22
Buffalo, NY 14240

HSBC Mortgage Application Address:
Mail Stop NOE 1290
1 Corporate Drive
Suite 360
Lake Zurich, IL IL 60047-8945

HSBC Website Support

With its FAQ and Help Center, HSBC can give you quick and informative articles focusing on answering common questions related to their services. They cover a diverse array of topics, including creating or closing an HSBC account, navigating the online banking world, global transfers, depositing money, making card payments, recovering your username and password, etc.

HSBC FAQ and Help Center: https://www.us.hsbc.com/help/

Are you unable to find an article that answers your question, or would you simply prefer to speak directly with a customer service representative right away? Click on the “Chat” icon at the bottom-right of the screen to start a live chat. You’ll see it everywhere on the website, but it’s clearest on their general contact page.

Web Live Chat: https://www.us.hsbc.com/customer-service/contact-us/

HSBC Apple Business Chat

Looking for business customer service specifically? HSBC has a business chat option for business banking customers who also happen to be Apple users. This feature allows customers to avoid waiting call times.

HSBC Apple Business Chat: https://www.us.hsbc.com/apple-business-chat/

HSBC Wealth Center Locator

Maybe all you need to do is find your nearest HSBC wealth center. The wealth center locator page lets you do just that. HSBC works through the Allpoint network and is connected to over 43,000 ATMs throughout the U.S. Click on the link below to get started.

HSBC Wealth Center Locator: https://www.us.hsbc.com/wealth-center/locator/

HSBC Mobile Banking App

To communicate with a customer service representative representative and check in on your account from anywhere, HSBC has a mobile banking app that can be downloaded for both iOS and Android. It features message centers that can contact their agents about banking, finance, and mortgage loan issues with ease.

Google Play: https://play.google.com/store/apps/details?id=us.hsbc.hsbcus 

Apple: https://apps.apple.com/app/apple-store/id1344750175

HSBC Social Media Sites

For additional help outside of their website, HSBC has social media pages on some of the most popular platforms. By following them, you can keep up with the latest news from HSBC, receive notifications about special offers, and even communicate with the customer service team through instant messaging.

• HSBC Facebook: https://www.facebook.com/HSBCUS 
• HSBC Twitter: https://twitter.com/HSBC_US 
• HSBC LinkedIn: https://www.linkedin.com/company/hsbc 
• HSBC YouTube: https://www.youtube.com/c/HSBCUS

About HSBC

HSBC is an international banking and financial services company, known as of the most prominent banks in Europe. According to Forbes, the company operates in over 64 countries and territories and is considered the 40th largest public company. HSBC has been providing banking and finances for customers since its inception in 1865 and remains a reliable resource for people all over the globe.

General Customer Service Number: 800.975.4722

Customer Service Mailing Address:
HSBC Bank USA, N.A.
P.O. Box 9
Buffalo, NY 14240

Website: https://www.us.hsbc.com/ 

Contact Points: Phone, Mail, Website Support, Live Chat, Social Media, Mobile Banking App  

Services Supported: Banking, Financial Services, Mortgage Loans, Personal Loans, Business Loans

HSBC Headquarters Location Map