LL Bean Customer Service Number

Call the LL Bean customer service number to contact a company that provides some of the highest-quality and most respected outdoorsman and recreational equipment in the market. In 1912, Leon Leonwood Bean decided that the world needed a higher class of outdoorsman’s gear, made by people who loved the outdoors, and so created this company. Today they sell high-end equipment and apparel for those with a passion for outdoor recreation.

LL Bean Customer Service Number

Calling L.L. Bean will get you all the information you need about their line of products, including the L.L. Bean Visa and their gift card line. If you’re looking for information about outdoor equipment or their home goods, have questions about shipping information, want to learn more about their money-back product guarantee, need help with an online order, or aren’t sure how to decide between two items for a purchase, the staff members at L.L. Bean are there to help you. L.L. Bean has been providing a comprehensive selection of equipment for well over a hundred years, carrying everything from snowshoes to the original Maine Hunting Boot.

LL Bean Customer Service Number: 1-800-441-5713

Customer Service Hours: 7 am to 11 pm EST, 7 days a week, 365 days a year

LL Bean Email/Contact Form

If a phone call isn’t convenient, you can contact the customer service employees at LL Bean through the company’s Email Us contact form on the website. A representative will contact you at the email address you provide when you fill out the form.

LL Bean Email/Contact Form: https://help.llbean.com/system/templates/selfservice/llbean_email/help/customer/locale/en-us/portal/201400000001018/contactus

LL Bean Mailing Address

For over one hundred years L.L. Bean has been proud to serve their community and the world from their original location in Freeport, Maine.

LL Bean Corporate Mailing Address:

LL Bean
15 Casco St.,
Freeport, ME 04032

LL Bean Customer Support Website

The L.L. Bean Customer Help Center provides a thorough method of gathering information about your favorite L.L. Bean products and services. You’ll find helpful categories on the left side of the page to direct you to the resources that will help you. You can get information about the shipping rates if you’re ordering online, find out how to benefit from free shipping, and check out the latest promo offers to see if you can score deals on that special item you’ve had your eye on for a while. You can also check the balance on your LL Bean Gift Card or apply for an LL Bean Visa Card. 

You can even click on their Outdoor Discovery Programs for classes and travel options for enjoying the great outdoors.

LL Bean Help Center: https://www.llbean.com/llb/shop/510618?nav=gn-516917

LL Bean Live Chat

Sometimes you just need a friendly line of text to get you through the day, and the support staff at L.L. Bean are happy to provide that. Connect with their Live Chat to get convenient, and quiet, support for all your L.L. Bean needs.

LL Bean Social Media

L.L.Bean’s social media presence is known for its occasional unique initiatives. For example, the company temporarily left social media during May, as part of an “Off the Grid” campaign to raise awareness for Mental Health Awareness Month. This initiative challenges consumers to do the same and has garnered significant engagement and attention, despite the risk of reducing social media activities. L.L.Bean’s social media strategy is often tied to its commitment to excellent customer service and superior quality products, reflecting the company’s founding values.

Want to see the latest fashions coming out of L.L. Bean, or learn tips and tricks about how to enjoy the great outdoors? L.L. Bean provides this and more through their social media channels.

• LL Bean X/ Twitter: https://twitter.com/LLBean
• LL Bean Facebook: https://www.facebook.com/llbean
• LL Bean Pinterest: https://www.pinterest.com/llbean/
• LL Bean Instagram: https://www.instagram.com/llbean/
• LL Bean YouTube: https://www.youtube.com/llbean/

About LL Bean

L.L.Bean was founded in 1912 by Leon Leonwood Bean in Freeport, Maine. Bean was an avid hunter and fisherman, but he was also an inventor, author, and outdoor enthusiast. His company began as a one-room operation selling a single product, the Maine Hunting Shoe, also known as duck boots and later as Bean Boots. Looking to build a customer base, Bean collected a list of address information for those who held hunting licenses for Maine but did not reside there and put together a circular that offered the sale of his boots through the mail. Later that year he was already selling the Maine Hunting Shoe throughout the United States in a catalog that had already reached four pages.

His dedication to success and fearlessness in the face of adversity was tested that first year when 90% of his boots got returned to him due to a defect in the design. He gave back the money as he promised, corrected the model, and kept selling them. 

Customers love L.L.Bean for its commitment to selling good outdoor recreation equipment and clothing merchandise at a reasonable profit and providing exceptional customer service. Leon Bean established a golden rule to “treat your customers like human beings, and they will always come back for more,” which is still a guiding principle today. L.L.Bean has maintained its original image and values, focusing on quality products and superior customer service throughout its history. L.L.Bean has also adapted to evolving customer needs by offering more sophisticated products and services over time.

To this day the original store in Freeport, Maine is open all day all year round and sees over 3 million visitors. The company was headed by a member of the Bean family line until November of 2015 when the hiring of the new CEO broke that tradition.

LL Bean Headquarters Location Map