Lord And Taylor Customer Service Number

The Lord and Taylor customer service number has been proudly servicing those looking for luxury goods carried by a company that’s been in business since 1824 when Samuel Lord started a small dry goods business. Two years later the store that would eventually come to be the first Lord and Taylor store came into existence. Since that time, the company has moved to a purely online retail model after closing down all brick-and-mortar stores.

Today, customers appreciate shopping with Lord & Taylor for their stylish clothing, accessories, and home goods, making the brand a trusted destination for fashion-conscious shoppers. They also like the generous return policy, which allows customers to return or exchange most items within 30 days, demonstrating Lord and Taylor’s commitment to customer satisfaction and flexibility. Finally, with a history dating back almost 200 years, Lord & Taylor is seen as an iconic and resilient brand deeply rooted in heritage, which appeals to customers looking for a sense of tradition and longevity.

When you’re looking for luxury goods or high-quality apparel and footwear, you can’t do better than a company that’s been proudly serving consumers for nearly 200 years.

Lord and Taylor Customer Service Number

Lord & Taylor does not provide a customer service phone number to call. Instead, the company prefers that customers use one of the other methods for reaching the customer support team to answer questions or resolve problems. The phone number provided on their website is strictly for texting services.

Lord and Taylor Customer Service Number: NA

Lord and Taylor Email Address:

A convenient way to contact Lord and Taylor is to send an email to customer service with the details of your question or concern. Just remember not to include any sensitive information, such as credit card numbers in your message. A helpful representative will get in touch with you to resolve things.

Lord and Taylor Email Address: help@lordandtaylor.com

Lord and Taylor Live Chat

If you’re a fan of Live Chat support, you’re in luck! Lord and Taylor provides a Live Chat feature on their website during support hours. You can ask for assistance with orders, product inquiries, account management, returns, merging accounts, redeeming points, and resolving issues related to purchases and returns. Additionally, customers may reach out regarding credit card payment issues, checking a gift card balance, or learning more about Le Tote clothing rental subscriptions, and loyalty rewards. Lord and Taylor offers multiple communication options to ensure that customers can easily access the support they require.

Visit the Contact Us page to find the Live Chat image you can click to start a chat session with customer service.

Lord and Taylor Page for Live Chat: https://www.lordandtaylor.com/pages/contact-us

Live Chat Hours: 9 am to 5:30 pm EST, Monday through Friday

Lord and Taylor Text Support

Need to reach Lord and Taylor’s customer support while you’re on the go? Then you’ll really like the Text Support feature that’s available five days a week. When you’re just looking for some general information about Lord and Taylor’s line of goods, or want to get help managing a return or exchange, you can pick up the phone and call this customer service number. With the helpful staff at this number, you can ask questions about their pricing policy, find out how to arrange shipping & delivery of any of their family of products or ask after charges on your Lord and Taylor Credit Card. You can also order Gift Cards for friends or family members, or learn how to manage an international purchase. The friendly staff at Lord and Taylor are happy to be of service.

Lord and Taylor Text Support Number: 1-650-747-8331

Text Support Days: Monday through Friday

Lord and Taylor Mailing Address

Lord and Taylor remains in its home city of New York, managing its 50 Luxury Goods stores from their 5th Avenue location.

Lord and Taylor Corporate Headquarters Mailing Address:

Lord & Taylor Corporate Headquarters
424 5th Avenue,
New York, NY 10018

Lord and Taylor Customer Support Website

Want to know how to use a Lord and Taylor gift card?  Did you make an online purchase, but the item you received was other than the one you ordered? Want to know what payment options you can use for shopping? Need to ship a gift internationally and aren’t sure how to do that? Do you need to find out what the return policy is when something is the wrong size or color? You can visit the FAQ page on Lord and Taylor’s website to get this information and to learn more about the company that’s been servicing the luxury goods market for over 200 years. Here, you’ll learn about ShopRunners, how to apply a promotional code, and check in on your order history to see just how well they’ve served you over the years.

Lord and Taylor FAQ Page: https://www.lordandtaylor.com/pages/faq

Lord and Taylor Social Media

By following Lord & Taylor on social media, you can expect to see a variety of content, including fashion trends, new arrivals, promotional offers, and lifestyle inspiration. However, it’s important to note that Lord & Taylor has been involved in a Federal Trade Commission (FTC) case regarding the disclosure of paid content on social media. The case highlighted the importance of clear disclosure when influencers are compensated for their posts about a brand’s products or services. As a result, it’s likely that Lord & Taylor’s social media content now includes transparent disclosures when working with influencers to adhere to the FTC guidelines

Follow Lord and Taylor’s Social media channels to get information on the latest Lord and Taylor fine jewelry collections, new Vintage Foundry Co footwear, and other fashion items. If you’re interested in beautifying your living space, then you’ll find ideas for Brooks Brothers shower curtains, decorative pillows, accent chairs, wall art, home spa products, and other chic home design items. Every day you’ll get new notifications about lifestyle and family products for everyone, as well as tips and tricks on how to get the most out of your Lord and Taylor purchase.

• Lord and Taylor X/ Twitter: https://twitter.com/lordandtaylor
• Lord and Taylor Facebook: https://facebook.com/lordandtaylor/
• Lord and Taylor Instagram: https://www.instagram.com/lordandtaylor/

About Lord and Taylor

Lord and Taylor has a rich history that dates back to the 19th century. The company was founded by English immigrants Samuel Lord and George Washington Taylor. Samuel Lord started a dry goods business in New York City in 1824 and opened the original store that would become Lord & Taylor in 1826. The store was initially named after both founders, “Lord & Taylor.” Over the years, the company expanded and became a well-known department store, gaining a reputation for the classic touch of its stylish offerings and innovative services. 

Over the years, the store expanded its offerings and gained a reputation for its stylish dresses, which were affordable for the middle class. While it’s not explicitly stated when Lord and Taylor transitioned from a dry goods store to a clothing brand, it’s clear that by the mid-20th century, the retailer was well-known for its fashionable apparel.

In 2021, Lord & Taylor was acquired by The Saadia Group and reintroduced as a digital collective, preserving its legacy and heritage. The company’s long history reflects its resilience and iconic status in the retail industry.

Lord and Taylor Headquarters Location Map